Cui Yingying said: "Sister Wu, it should be someone under the eaves, right?" ”

Wu Qianqian explained: "When people are under the roof, they are talking about the usual situation, while 'under the eaves of people' is talking about specific situations, such as these service personnel, who are under the eaves of the supermarket, have to obey the arrangements of the supermarket and participate in the actions that harm customers." In fact, they themselves may not be willing to do this. ”

"Sister Wu is right, such a change is indeed more practical."

Xie Shiran continued: "Brother Zhang and Li Yilin have never intersected, he is not familiar with Li Yilin, but when he, a young man in his thirties, reversed the momentum just now, put on a flattering smile, and apologized to himself, he couldn't help but feel a chill in his heart, so he said to him coldly: "I said Mr. Li, since you are the general manager of this supermarket, you should know about the behavior of supermarket personnel colluding with each other and setting up traps to harm customers, right?" ”

"What did Li Yilin say?" Wu Qianqian asked.

Li Yilin hurriedly explained: "Mr. Zhang, I don't know about this bad behavior of the supermarket staff, but I definitely have an unshirkable responsibility, who made me the general manager of this supermarket." I am a doctor of Liumi, and the current business model of domestic self-selected supermarkets was introduced to Huaxia by me and a few classmates in Silicon Valley, so I am very clear about the concept of honest management. However, due to the recent expansion of supermarkets, the business is very busy, so in the introduction and use of personnel, there are problems such as lax control and insufficient education and training. Today's problem is really sorry for the expectations of our customers. On behalf of the supermarket, I would like to express my sincere apologies and repentance for the physical or mental harm caused to Mr. Zhang and his family, as well as to other customers......"

Wu Qianqian said: "Li Yilin deserves to be Dr. Liumi, this kind of adaptability is really powerful, only by putting down his body, actively apologizing to the parties and victims, and striving for the understanding of others, is the only way to solve the problem and stop the loss as soon as possible." ”

After listening to Li Yilin's sincere words, Brother Zhang said: Mr. Li, is it enough to apologize? Li Yilin hurriedly said: Of course it's not enough, on behalf of the board of directors, I decided: first, to expel my brother-in-law Hu Yihu and related waiters; The second is to suspend business for rectification from today, and carry out self-examination and self-correction and integrity management education; The third is to compensate Mr. Zhang and the customers who were defrauded today for 10 times the price of the goods, and give 10,000 yuan in moral compensation to the lady who was threatened with a body search. I will also make a review to Wumart headquarters and sincerely accept the punishment of the relevant departments. Mr. Zhang, if you are not satisfied, just put it forward, I will do my best to meet your request! ”

Wu Qianqian said: "I have to say that this Mr. Lin is indeed an understanding person and a smart person, and the several measures he proposed should be said to be very strong." In today's era when the salary level is generally very low, the spiritual compensation of 10,000 yuan is not low; And the compensation paid for 10 times the price of the product fraud is also unique; In particular, the opening of his brother-in-law reflects his determination to rectify this time, and it should be said that his strength of this stop-loss treatment is still in line with everyone's expectations. ”

Xia Lin said: "Li Yilin knows very well that when he encounters a difficult person like Brother Zhang, if he doesn't cut through the mess quickly and deal with the stop loss as soon as possible, it is very likely that the trouble will get bigger and bigger, once it attracts the attention of the relevant government departments, the loss caused by the fine and suspension of business for rectification will not be a small number, and it will also take the company's reputation and the pursuit of the headquarters. Shiran, Brother Zhang should be satisfied, right? ”

"You are right, Brother Zhang is indeed quite satisfied with Li Yilin's treatment plan, and he said to Li Yilin: Mr. Lin is worthy of Dr. Liumi, and the measures you have taken to quickly stop losses are a good move. Although such measures are in line with my expectations, how can they be implemented without the supervision and inspection of the relevant departments? How can people rest assured? ”

"This is a very practical problem, and I have to say that Brother Zhang has considered the problem too thoroughly. After listening to Brother Zhang's worries, Li Yilin said: Since Mr. Zhang is not at ease, let's either report to the Municipal Bureau of Industry and Commerce and other relevant departments, and they will supervise and inspect, or ask the leaders of the Municipal Public Security Bureau to supervise and supervise. The leaders of the Municipal Security Bureau have already come to the supermarket, and if Brother Zhang agrees with me, the supermarket can be closed for rectification immediately. ”

"Li Yilin is indeed too smart, and the measures he proposed to be supervised and supervised by the leaders of the municipal bureau are obviously too beneficial to him."

"How so?" Charlene asked.