Chapter 567: Refund Turmoil
The news that "My Sassy Girlfriend" and "Untouchable Lover" will be released on the same schedule has not yet been announced, so before Christmas, the most watched movie in the Hong Kong film industry is "The True Story of A Fei".
Before the film was released, all kinds of gossip were already flying all over the sky, such as Liu Dehua, who is famous for being afraid of rats, stayed in the rat nest for three days after making this movie, Leung Chaowei spent three days in the Kowloon Walled City, which is frowned upon by Hong Kong people, and the helicopter made 8 sorties at the risk of crashing, filming the scene of Zhang Yurong jumping off a bridge and committing suicide in the Philippines...... News like this has been reported repeatedly.
With the outbreak of various shooting tidbits, the audience is becoming more and more interested in this movie, everyone thinks that the film has found so many stars, and the production cost is as high as 40 million, not to mention the super dragon action movie, at least there should be a lot of big scenes.
There are not a few audiences who have such thoughts, so much so that on the day of the film's release, there were long queues at the entrance of many theaters. But more than half an hour after the film opened, some viewers couldn't stand it and left early, for the same reason that Lin Youlun told Deng Guangrong at the beginning.
The plot is boring, the key is that I don't know what to do, more than half of the film, the audience hasn't figured out what kind of story the film is telling, and more and more viewers are leaving the scene halfway.
The people who sent Lu to observe the situation at the gates of various theaters came back for the first time that the movie tickets for "The True Story of A Fei" were selling very well, and Deng Guangrong was overjoyed. Although Lin Youlun's previous words put a lot of pressure on Deng Guangrong, the film has not been released after all, Deng Guangrong has always had a trace of luck in his heart, and Lin Youlun's prediction of the box office is not without mistakes, just like when "Crouching Tiger, Hidden Dragon" was released in North America. Lin Youlun lost his hand.
didn't wait for Deng Guangrong to be happy for too long. The news that came after him caught him off guard.
"What do you say. Someone asked for a refund? Deng Guangrong's hand holding the microphone trembled, and he almost didn't hold it steady, "You make it clear, what's going on?" ”
Calculating the time, the first movie has not yet been played, and Deng Guangrong's first thought was that someone deliberately made trouble, but then denied this idea. The audience's ticket refund happened occasionally during the three major theater chains, basically because of the competition between the theaters. Find someone to deliberately go to the other party's theater to find fault.
After the merger of the three major cinema chains into Jiayi Cinema Line, this kind of thing has become extinct, and finding trouble with Jiayi Cinema Line is equivalent to getting along with the entire Hong Kong film industry, and no one will do such a stupid thing.
"Boss, this incident was caused by a few audiences who left the theater halfway, and as soon as they came out, they blocked the ticket window, and now the people in the theater are negotiating with them." On the phone, his subordinates carefully told Deng Guangrong about the situation in the theater.
"Have you seen any reporters now?" Deng Guangrong forced himself to calm down, and the only thought in his mind was not to let the media know about it.
"Not yet."
"It's good. You keep an eye on it, and contact me as soon as you have a situation. Deng Guangrong put down the phone. After a moment's hesitation, he grabbed the microphone again and dialed a call.
"Manager Cen, I heard that in a theater that screened my company's movie, some audiences were clamoring for a refund, do you know about it?"
If there is a problem in the theater below, if the theater manager can solve it, he will generally not report it, Deng Guangrong was worried that the theater would drag on for too long, so he called Cen Jianxun directly.
Since Cen Jianxun became the general manager of Jiayi Cinema Line, it was the first time that he encountered a situation where an audience was clamoring for a refund of the theater, and he attached great importance to it, and called the assistant into the office without hanging up the phone and asked him to check the matter immediately.
"Manager Cen, I think this matter should be dealt with as soon as possible, and it will change later!" Deng Guangrong reminded.
"Mr. Deng, rest assured, we will handle this matter properly." Cen Jianxun had just stabilized Deng Guangrong on the phone, and the assistant had already called to ask about the situation.
Cen Jianxun said "Wait a minute", covered the earpiece with his hand, and asked the assistant to quickly explain what was going on.
"Three viewers felt that "The True Story of A Fei" did not match the content of the promotion before the release of the film, felt cheated, and unanimously asked for a refund, and now the theater manager has invited them all to the office...... However, there seemed to be a few reporters at the scene, and the audience who left the venue later also heard about it, and they all waited at the door and did not leave. ”
As soon as Cen Jianxun heard it, he knew that there was something bad about it, and the media was on the scene, and if this matter was not handled well, it would definitely lead to chaos.
Letting go of the earpiece, Cen Jianxun said in a deep voice: "Boss Deng, the matter may be a little serious, the media has arrived at the scene...... I'm afraid I can't do this anymore, and I have to consult Mr. Lin. ”
Deng Guangrong was anxious all of a sudden, "It's better to refund the tickets to them first, and I will compensate for the loss of the theater chain, I think the most important thing now is to calm things down first, and not expand further." ”
"Now things have expanded." Cen Jianxun's voice was a little bitter, and he reluctantly told Deng Guangrong that the audience who left the theater at the back of the theater was still waiting to leave, and if the theater refunded the tickets to these three people, others would follow suit.
"This matter won't affect the scheduling plan of "The True Story of A Fei", right?" Deng Guangrong was anxious, but at this time, there was no way to urge Cen Jianxun's residence to decide, once the opening for the refund was torn open, it would have an immeasurable impact on the entire operation of the theater chain, and such a big responsibility was not something Cen Jianxun could bear.
"If the situation can be controlled, it shouldn't have much impact, if the matter is too big, then it's hard to say......" Cen Jianxun didn't dare to make any promises to Deng Guangrong at this time, he had to report the matter to Lin Youlun immediately.
——
"So Lu Liangwei has already agreed?"
Lin Youlun adjusted his position in the direction of the hole, and then swung sharply, and the club brought up a small piece of turf and knocked the golf ball away.
Mai Danxiong raised his eyes to look at the place where the golf ball fell, held the club in his hand and said: "When I was looking for him, this kid was not very happy, but later he learned that this movie had Mr. Lin's investment, and he immediately came to me and said that I was willing to act in this movie." ”
Lin Youlun smiled and didn't say anything.
Lin Youlun's assistant Ajie suddenly came over at this time, put his mouth attached to Lin Youlun's ear, and whispered a few words.
Lin Youlun's relaxed expression quickly became gloomy, handed the club to the caddy on the side, and walked to the side to pick up the big brother.
"What's going on?"
Even if it was over the phone, Cen Jianxun could hear Lin Youlun's dissatisfaction, and he didn't dare to hide it, so he told the matter in 1510.
"Have you checked the background of the few people who asked for a refund, is someone deliberately making trouble?" Lin Youlun asked in a deep voice.
"I asked the theater manager over there, and he said that those people were employees of a company, and they should not have been instructed to make trouble." Cen Jianxun said cautiously.
Lin Youlun groaned slightly, "How do you think this matter should be handled?" ”
"The opening for ticket refunds must not be opened, otherwise if such a thing happens in the future, the theater chain will be even more passive." Cen Jianxun said categorically.
Lin Youlun also has a headache, this matter must be solved as soon as possible, the further it drags on, the more unfavorable it will be for the theater.
In this way, you tell the theater manager that the movie ticket will not be refunded, but you can give the audience who requests a refund a one-time 20% discount ticket purchase coupon as compensation...... If they are not satisfied, then go straight to the police! ”
Cen Jianxun didn't dare to delay, and immediately went down according to Lin Youlun's instructions.
——
"It's out, it's out!"
The reporters who were surrounding the door saw the three audience members who had been asked to leave by the staff coming out of the theater, and the theater manager personally sent them to the door and immediately surrounded them with a hula.
"What kind of broken movie is this, we also have to refund the ticket!" The audience who was waiting on the side followed the coax at this time, and the scene was suddenly a little chaotic.
The three audience members who took the lead in demanding a refund were reluctant to be interviewed, but fortunately, the theater manager did not go back immediately, and the reporters followed and surrounded him.
"Everyone, be quiet, listen to me first!"
The theater manager tore his throat, and then the reporter's question was silenced.
"The theater has reached a mutual understanding with the three audiences just now, and the movie tickets have not been refunded, as compensation, all audiences who have purchased movie tickets for "The True Story of A Fei" can go to the ticket window to receive a 20% discount ticket purchase coupon with the ticket!"
The audience who was waiting for the news stopped coaxing after hearing this, and all flocked to the ticket window, since the ticket cannot be refunded, it is not bad to get a ticket coupon.
"Is this 20% discount coupon policy just limited to this one theater?" A journalist asked this question.
"This is an instruction from the head office, and all theaters will follow it!" The theater manager explained.
"The audience's evaluation of "The True Story of A Fei" is generally disappointed, will Jiayi Cinema Line adjust the screening plan of "The True Story of A Fei" because of this?" Another reporter asked.
"I haven't been notified of this yet."
The theater manager ended the interview after answering this question, but the reporters were obviously not satisfied with such an answer, and soon Jiayi's headquarters received a series of calls from the media to make appointments for interviews.
Cen Jianxun was paying attention to the progress of this matter for the next whole day, fortunately, only one theater asked for a refund, of course, Cen Jianxun knew very well in his heart that this was only a temporary situation, and the impact of this incident would be really revealed when the news was published in the newspaper tomorrow.
Sure enough, the next day, many newspapers in Hong Kong appeared that some viewers asked for a refund after reading "The True Story of A Fei", and while a large number of viewers received coupons with tickets, the box office of "The True Story of A Fei" also plummeted from 2.13 million on the first day to 600,000.
On the night when the box office statistics came out, Deng Guangrong was so angry that he was rushed to the hospital for treatment by his family.
——
Cheeky to book a monthly ticket for November, cough cough, since they have been cheeky to ask for tickets, naturally will not be cheeky to jump tickets, October is unbearable, November will break out again like September, the ticket is in everyone's hands, you can not vote first, but please be sure to keep it, see the frog performance! (To be continued......)