From the moment the so-called virus in the knife spread to the Kusella company, Takamura Takehiko knew that this was a foreshadowing laid by Qin Hai, and Kusella had fallen into Qin Hai's trap.

Takehiko Takamura has always felt that Wang Peichao's process of getting the gel formula from Qu Tao was too smooth, and it was so smooth that Cheng Dù made people feel unsteady.

With his own experience in dealing with Qin Hai, Takehiko Takamura didn't believe that the other party would be so careless, and he didn't have any special precautions for such an important formula.

He repeatedly asked Wang Peichao about the process of obtaining this formula, and Wang Peichao only told him that this was because Huang Yanling, who was in charge of Qutao's internal management, trusted Tang Honghui very much, so that Tang Honghui could easily access all the formulas.

This explanation can't satisfy Takehiko Takamura at all, even if Huang Yanling is a pig-headed and doesn't understand the relationship between Tang Honghui and Wang Peichao, at least Qin Hai won't be so confused.

The management of a modern enterprise will not be based on trust in a certain person, but will be based on a series of systems to ensure the safety of the enterprise.

Regardless of whether Tang Honghui's character is trustworthy or not, Qu Tao has no reason to let her have access to all the technical links alone, but should decompose the technical links and strengthen various supervisions at the same time, so that nothing can be lost.

Daqin Group is already a large enterprise with assets of more than 10 billion, how can it not even have such a prevention mechanism.

What's more, there was also Wang Peichao before, and Qu Tao has no reason not to strengthen technical secrecy.

As an established company in the field of materials, Cousela is certainly not naïve enough to introduce a foreign formula to the market without any inspection.

After receiving the formula sent by Wang Peichao, Takehiko Takamura led the engineers of the technical department to conduct various tests, and the results showed that there was no obvious difference between the ceramic knives produced with this gel and the products of kojitao.

Chairman Kiyonobu Nishikawa and the vast majority of senior executives were overjoyed by the result, with only Takehiko Takamura alone.

But there is no hard reason to stop the application of this technology.

According to Takehiko Takamura's idea, the Kusella company should first understand the mechanism of action of the gel and theoretically verify its reliability before it can be mass-produced.

The previous technology research and development of the Cusela company was all done in accordance with such rules.

But.

This time, Nishikawa Kiyonobu couldn't wait, because Qutao's products were frantically encroaching on Kucerla's traditional market, and Kucera didn't have time to wait.

In this way, a large number of ceramic knives were produced from the production line in Cousela and sold all over the world.

Takehiko Takamura waits for feedback from users every day, and he believes.

Something is bound to go wrong with these knives.

As early as two months ago, there had been sporadic news that a German company or an American company had broken the cutter head while machining with a Cousela tool, and two machine tools had been destroyed as a result.

The company Cusela sent technicians to these enterprises to identify the cause of the accident.

I want to find out whether it is a defect in the tool itself or a consequence of improper use on the part of the user.

From the user's side, because this tool has been used before, and other companies have used this tool, there has been no problem, so they tend to think that this is a fortuitous event, and the blame is not attributed to Cusela.

Only Takehiko Takamura knew in his heart that the key to the problem was indeed on the knife.

It's just that he can't be sure what the real reason is for a while.

After that, the news of broken knives became more and more frequent.

At first, users were limited to asking Cusela for confirmation after a problem, and then they exchanged messages.

I found that the situation encountered by my company also appeared in other companies, which attracted widespread attention.

Dozens of companies around the world have had the problem of sudden knife breakage, and all the broken knives come from Cusela.

There has not been a single case of the same problem with the knives of Chinese Qutao.

At this point, if the user still doesn't think that it is Kussela's knife that has a problem.

It's just too slow.

Operational errors can happen to anyone, but this kind of bit fracture or breakage only occurs in the same manufacturer's products.

This cannot be explained by one's own mistakes.

For a while, the relevant inquiry calls blew up Cusela's sales department, leaving sales director Tatsuo Tanaka exhausted.

"Takamura-kun, can you sue me, what the hell is going on!"

Tatsuo Tanaka lashed out at Takehiko Takamura.

Takehiko Takamura could only reply with a sad face: "I'm very sorry, but this is indeed a problem with our knives." I've long said that there might be something wrong with the gel formula I got from the Chinese, and now it seems that my feeling is completely correct. ”

"How can there be a problem, didn't you say that the knives produced with this recipe are exactly the same as the knives of Qutao? And there has never been such a situation in the previous months, is it because of the weather? ”

Tatsuo Tanaka asked.

Takehiko Takamura shook his head and said, "It's not the weather, it's the timeliness. Aging...... That is to say, there is a very slow change within the material, and after a considerable period of time, the material properties will completely change. We have already analyzed that all the tools that have problems were produced 6 to 8 months ago, that is, the aging time inside the tool is 6 to 8 months. If we had given more time to the technical department, we would have been able to discover the existence of this timeliness, but unfortunately, ......"

Tatsuo Tanaka asked, "Then why don't Qutao's knives have such problems?" Their knives were sold earlier than us, the earliest ones have been in use for 1 year, but there have been no problems. ”

Takehiko Takamura said, "This is the trap set by the Chinese. They definitely used a different gel than we got, they deliberately leaked a defective gel to us and guessed that we wouldn't spend enough time testing it. By the time we know that this gel has a zài problem, it is irreparable. ”

"yes, it's irretrievable......"

Tatsuo Tanaka had a smile on his face that was more ugly than crying, and he was on the verge of collapse.

Over the course of six months, Cusela sold hundreds of thousands of knives of all colors to thousands of businesses around the world, ranging in price from a few hundred dollars to a few dollars.

If the gel was problematic, sooner or later these hundreds of thousands of knives would have gone wrong, and the damage would have been enough to bankrupt Kusera.

To avoid a worse scenario, Cusela would have to recall the tools before they fail, not to mention the huge cost of repaying the user and recalling, and the reputational damage caused by the recall alone is beyond the scope of Cusela's.

There was a problem with Cusela's knives and all of them were recalled, while the knives of Chinese Qu Tao did not have the problem of zài need to be recalled, which is equivalent to Kucera using his face to make a big advertisement for Qu Tao.

If Cusela hadn't entered the market for ceramic knives from the beginning, Qu Tao's reputation might not have been so loud.

Now that Kusella has risen first and then suppressed, it has brought out Qu Tao, and how much advertising and public relations investment will Kussela need to spend in the future to recover such an impact.

"Takamura-kun, it is imperative that we understand the cause of the problem with the knives, and if we can replace these defective knives with qualified ones, then Cusela's reputation can be guaranteed. Otherwise, I can only let customers buy Chinese knives to replace our knives. ”

Tatsuo Tanaka said.

"I'm sorry......"

Takehiko Takamura is saying this sentence very often now, "I don't think our technical department will be able to figure out the reason for this within three months, and even if we can find some signs, we need enough time to verify them, otherwise we risk repeating the mistakes of the past." ”

"Baga ......"

Tatsuo Tanaka's teeth are about to be crushed, and the feeling of being surrounded by customers all over the world asking for explanations is really terrifying.

It turned out that he was still able to do tai chi, and it was deduced that the cause of the accident was not found, and it was not necessarily the problem of the Kusella company.

But now there are hundreds of problems, and he explains it this way, that is, he treats customers as fools.

Despite the fact that the company is the number one company in the international ceramics industry, in the eyes of some customers, it is nothing at all.

Those companies that have bought Kusella knives, including GM in the United States, Siemens in Germany and other giant enterprises, anyone who stretches out a finger can press Kucera to death, how dare Tatsuo Tanaka fight sloppily with these customers?

"Gao Mura-kun, you said that the gel matter was a trap deliberately set by the Chinese, do you have any solid evidence?"

Tatsuo Tanaka looked at Takehiko Takamura and asked.

"Nope."

Takehiko Takamura shook his head, "But this matter is very clear, we use the gel formula of the Chinese, but their products have no problems, our products have problems, isn't this enough?" ”

"Is it possible to get the news out there?"

Tatsuo Tanaka said in a low voice.

Takehiko Takamura was taken aback: "Spread it, why!" ”

Tatsuo Tanaka sneered: "We can't let the Chinese become winners in this matter, we must drag them into the water together." If you think about it, if this trap was laid by the Chinese a long time ago, it means that the Chinese know that the knife has zài defects. In order to compete with us, they did not hesitate to provide us with a fake formula, at the expense of the equipment and the personal safety of thousands of customers' equipment and workers. If this news spreads, what will everyone think of the Chinese? ”

"However, how can we explain this to others because we obtained it through illegal channels?"

Takehiko Takamura asked sneeringly.

(To be continued) R752