0061 Commencement of training

In the afternoon, Chen Tao arrived as promised and brought more than ten batteries to Ma San. Pen ~ fun ~ Pavilion www.biquge.info Zhen Zhen still has some opinions, but this time Chen Tao also brought a salesman to help move the goods, so he had to reluctantly sign for it. Chen Tao saw it in his eyes, and after sending the salesman away, he said to Zhenzhen: "Boss, don't feel unhappy. I'm really looking at the goods on Brother Ma's noodles. I can't guarantee how much money this project will make you, but the Arima brothers will be fine here. ”

"You say it so nicely, he doesn't understand anything, how to operate? He couldn't even tell the model number, let alone the price. Zhenzhen glanced at Chen Tao.

"This is easy, the most commonly used model, just these six or seven, Brother Ma has to remember it. There is only one 45ah, there are 3 at 60 ampere, there are two of the same size but in the opposite direction, we call this the difference between the positive pole and the reverse pole, one is the Volkswagen series called L2400, and the other is 55D26R and L......" Chen Tao began to give some basic introduction to Ma Sanxian, after saying these, Ma San thought about it, and went to move the batteries out one by one, and then said hello Chen Tao The difference between the positive pole and the reverse pole, for these commonly used models, remember their characteristics carefully.

Although Chen Tao said it easily, there are only 7 models, but the models corresponding to the 7 models and their prices make Ma San feel a little dizzy, Chen Tao seems to have discovered Ma San's difficulties, smiled and said: "Brother Ma, don't worry, you can't become a big fat man by eating a bite, you have to remember that one day you will unconsciously find that these things are actually locked in your mind unconsciously for you, just like me now." You know why? Because one day, you remember them all, why, not because you want to remember him, but because the client will let you remember him. When they ask you to deliver the goods, you will unconsciously go to pick it up, watch them change, and finally, there are some partial models, you only need to experience it once to remember it. Any idea what it's called? Skill comes from practice. What are you going to do now, is some knowledge of batteries. ”

Ma San looked at Chen Tao with a look of disbelieving. But he really didn't know what to suspect now. After thinking about it, he directly took Chen Tao's quotation, looked at some models and began to ask Chen Tao what car and what battery, but before Ma San finished talking about the model, Chen Tao had already told him what battery Audi A6 used and what battery A8 used. Chen Tao smiled and said, "Let's start, strive to give you basic knowledge training today, and start taking you to sign a contract tomorrow." ”

"Blow." Zhenzhen said coldly on the side.

"Boss Tong, let's talk about it first. Do you think you are responsible for my behavior today? You asked me to take Brother Ma to learn to run a business, and now you are talking cool things, shouldn't you be? Also, when we don't do a lot of things, do we allow others a chance to make mistakes? Because we, ourselves, may not even have the courage to make mistakes. What do you think? Of course, you may think I'm arrogant, but that's okay, because you think this way just because what I say is not good, and even though you are my client, I still have to tell you the truth. ”

Tong Zhenzhen originally wanted to say something, but thinking about it, it was indeed him who asked Chen Tao to take Ma San, and Chen Tao's words were not unreasonable, what right did he have to stop it? Maybe as she arranged, Ma San would not make any mistakes, but it would be difficult to grow. Therefore, she chose to leave. She knew that Chen Tao was right, she was not brave enough. When she first opened this store, if she had the courage to open it on the side of the road in the market, it must not be the current situation, but the rent of the store at that time was twice as much as here, and now she realizes how worthwhile this double rent is, but now she wants to rent, but she already has to pay a transfer fee.

After Zhenzhen left, Chen Tao looked at Ma San and said, "Don't think that you are unhappy when I say her, she is stronger than you think." As a salesman, the first thing I want to tell you is that you will be very tired, very tired, very tired. However, one day, you will find that your efforts today will produce coveted fruits tomorrow. Business has such a benefit, if you work hard, you may not be able to see the results today, but tomorrow, you will definitely find that there is actually a return. It's like a farmer farming. However, if you want to achieve greater achievements and gain more than others, there are two things you must do, that is, use your heart and brain. Do things with your heart and think about problems with your brain. You can write down what I said without a pen, because many people may understand these truths, but they are always unable to do it. Finally, if you want to be successful, one thing that is actually important is persistence. There is a saying that success is to do the right thing repeatedly. I think it makes a lot of sense. ”

"But I don't understand anything now." Ma San interjected.

"You can't say you don't understand anything, in fact, you understand everything, it's just that you don't use it well. When talking about business, the product is a part of the content, which does not account for a lot of proportion, but it is very important. Other times, a lot of it is a process of wasting time, but you should not underestimate this time-wasting process, how to waste, how to waste, how to get through, these are all very important. ”

"And how did you do that?" Ma San asked.

"Chatting, so the quality that a salesman should have is to have a wide range of knowledge in addition to his own industry."

"Today I went to a customer, and they asked me to give a quotation, and I didn't, so embarrassed." Ma San said helplessly.

"There was no price list on the day we went to see Mr. Du. But we're not embarrassed at all. Why? Chen Tao asked rhetorically.

"Because you're amazing." Ma San said embarrassedly.

"That's not right." Chen Tao shook his head. "Because you are familiar with Mr. Du, you can let go, when one day you can talk openly no matter who you meet, you won't feel embarrassed, why, the price list is just a small prop for cooperation, if they want, you can write one to them, but the key is that they don't care, the customer who compares the price everywhere is not your customer, and the customer who really does business with you, they won't care about your little prop."

"But I'm not familiar with them yet." Ma San said unconvinced.

"We didn't know each other well, didn't we, why did you choose to work with me? I'm not a beauty, am I? Chen Tao smiled and said.

"I think you came to me for two reasons, one is that you need this product very much; The other thing is that this product is very profitable. One or the other. Because it's expensive and heavy, you can't just do it because it's fun, and of course it's fun because you need it. Chen Tao said confidently.

"I was thinking of trying to run a business and learning more." Ma San suddenly felt that Chen Tao's two reasons did include his thoughts. "What about the basics of batteries?"

"There are only a few basic knowledge of the battery, one is how to tell the customer the condition of the battery very quickly. For example, if the customer says that there is a problem with your battery and wants you to solve it, the first thing you have to do is to look at the battery first, where is the battery? Look at his electric eyes, if it is green, then it proves that the battery is good. Of course, green can't be hit, that is, the life of the battery is enough, and it needs to be replaced. If it is red, the battery has a quality problem, look at the warranty period, whether to help him replace the battery. If white. Then there are two situations, the car leaks electricity and forgets to turn off the power. With these points in mind, you'll be able to sort out a bunch of reasons to do a good job of after-sales. Of course, the most authoritative thing is still testing. Because it's just an intuitive analysis. ”

"Then there's the knowledge of batteries. The normal voltage of the battery is about 12.5V. The new battery is also the same voltage, the battery cannot be inverted, it can only be placed upward, because there will be acid in it, and if it is not placed upward, it is easy to leak acid. Sometimes the reason why the battery will be watery is that the charging current is too large, and the temperature of the battery will be very high due to the effect of being too close to the engine and the protective case. In the process of use, the direct reason why the battery will rise is that the current or voltage is too high. There is a loss of power in the battery, one is the leakage of the car, and the other is the low power generation voltage of the generator. Actually, it's a bit of nonsense to say this, because you haven't really answered it yet, and you may not be able to accept it. To put it mildly, the most important thing in the battery is the plates inside, that is, lead. This thing is an important reason why old batteries can be sold for money. A good battery is the technology of the plates. A lot of batteries are blowing about how good their own grids are, but I feel that Varta will always be the best. You know why? Chen Tao looked at Ma San.

"Because you know them and know who's best." Ma San said carefully.

"No, it's because I'm doing the brand of Varta, if I'm doing Unity or Sail, I will also think they're the best, so you yourself should always remember that the products you make are always the best, and only if you have confidence in your products, you can transfer this confidence to your customers, and ideally it will be transformed into a belief." This is the highest level of a salesman.

"Now let's tell you about the competing brands in the battery industry, for our brand, there are only two brands that are clear, one is sail, and the other is unity. These two are well-known brands in China, but, because they are well-known, their prices are very transparent, so that they have not many customers, and the others, we generally call them miscellaneous brands, but because they are miscellaneous brands, they also account for a large part of the market. Because there are so many brands. That's all there is to it about the battery. Chen Tao thought for a while and said.

Ma San looked at the records he made, not enough for a page, and looked at Chen Tao a little embarrassed, Chen Tao grinned, lifted the teacup and took a sip of tea and said: "Don't be embarrassed, you will know these later, I just told you in advance, and the society is not a university, and the intentions are not bad." Okay, it's late, I'll come back to you tomorrow. ”

After speaking, he didn't say anything, and got up and left directly.