Chapter 4 Promoted to Manager
Mr. Li did not expect Pure's customer to find him, and when he received a call from Mr. Hu, Pure's mainland procurement specialist, he thought he had made a mistake. After listening to Mr. Hu's introduction, www.biquge.info understood. It turned out that PURE learned about the operation of Daoguang plastic toys through some channels, and the reputation was relatively good. It happened that they were in Shenzhen and wanted to have a preliminary understanding of the company. Li Hanming immediately expressed his willingness to extend a warm welcome and immediately determined the time and place of contact.
They had a great chat in the morning, and in the plastic toy industry, everyone knows about the company PURE, which is a company with hundreds of large interlocking supermarkets in the United States. There are many kinds of products, daily necessities, furniture, fitness equipment, toys, etc. But working with this company is not easy, and they have a very rigorous evaluation process for suppliers. But once it enters the company's supplier list, then the orders are relatively stable, and they will arrange the orders reasonably according to the production capacity of the factory. And because of the relatively large number of their products, for the factory, it can be produced in a long line. This is very beneficial for both quality and efficiency management. This time, Xi Zhilang's two consecutive returns made Li Hanming have a serious sense of crisis. You can't hang yourself from a tree. Although Sun Ping came forward and the return of goods was properly handled, this also gave Li Hanming, as the general manager, a training course on risk control.
After chatting with Mr. Hu about the future direction of development, Li Hanming was even more determined in the decision he had made.
Seeing Sun Ping come in, he immediately stood up and introduced Sun Ping to Mr. Hu and his accompanying assistant, Mr. Yuan.
"This is Manager Sun of our quality assurance department." Mr. Li pointed at Sun Ping and said to the two guests with a smile. Then he turned his head and introduced Mr. Hu and Mr. Yuan to Sun Ping respectively.
When Sun Ping shook hands with the two guests and said hello, some questions flashed through her mind.
Obviously I'm the supervisor, why does Mr. Li say it's Manager Sun?
After greeting the two guests, Sun Ping introduced the company's current internal quality management process to the two guests at the request of Mr. Li. From the warehousing of raw materials, process inspection, as well as finished product warehousing and factory inspection, Sun Ping clearly introduced the standards, operating specifications, and various records adopted by the factory in each link. Mr. Hu sat on the chair, his upper body leaned forward slightly, his left hand on his lap at will, his right elbow resting on the conference table, and the thumb and index finger of his right hand were next to his chin. Mr. Yuan, a purchasing assistant, kept typing and recording on the computer.
After Sun Ping finished speaking, Mr. Hu smiled and said, "You have done a good job, which is a good foundation for quality management." The things that Manager Sun just mentioned can effectively control the quality problems of the product in the whole realization process, and all kinds of records are recorded, and the traceability of the order or product is also retained, which is very good. I would also like to know more about your control over suppliers, and what is the communication with customers, that is, after-sales? ”
Sun Ping glanced at Mr. Li, and Mr. Hu's question made her a little stunned, because she had basically not touched these two pieces so far. She can only talk about it with her own knowledge, understanding and some ideas.
When she set her eyes on Mr. Li, Mr. Li gave her an encouraging smile and said, "It's okay, you can say whatever you think in your heart." “
She shifted her body forward, and said, "These two pieces are exactly what we're going to perfect." In the supplier area, we usually mainly assess two indicators, price and production capacity. We are planning to evaluate the comprehensive ability of suppliers, first conduct on-site review and qualification review, and after a period of cooperation, we will make some evaluations on the quality of the materials sent, delivery time, service, price, etc. After-sales is basically done by the business department, and they will timely feedback some information from the customer side to our quality assurance and production departments. For some important information of the customer, such as complaints, we will hold a meeting to analyze and discuss, and then take corrective measures. ”
"Well, that's good!" After listening to this, Mr. Hu said to Mr. Li, "I just have a preliminary understanding today. We will have a special department to review the suppliers, and they will provide you with detailed information. You can do some preparation according to the above requirements. I believe you can do a good job, and I hope we have a chance to cooperate. ”
"We'll try!" Sun Ping and Mr. Li spoke almost in unison. The surprising unanimity made all four people in the room laugh.
After seeing off the two guests, Mr. Li called Sun Ping back to the office.
"Close the door!" Li Hanming went to sit down on the dark brown chair in his office first, told Sun Ping, who came in later, to close the door, and then motioned for her to sit on the chair opposite him.
Sun Ping had a hunch that what Mr. Li was going to tell her next might be the so-called good news. Her heart, which had been very calm just now, suddenly increased her heartbeat, and while she laughed at her immaturity in her heart, she adjusted her sitting posture to make herself look focused and energetic.
At this time, Mr. Li was completely in a normal working state. The main thing that appeared on that chiseled face was a kind of fortitude. The rare kindness of last night was completely gone, and it was clear that he was still talking and laughing when he was talking to the guests just now, but now he completely changed his expression, which made Sun Ping's heart tighten a little again.
"Now the general environment is not good, and the factory must be reformed. If we continue to rely mainly on helping others to process according to the previous thinking, there is no doubt that our road will become narrower and narrower, and maybe one day we will push ourselves to a dead end. To put it simply, I think the factory has its own stable customer source and some high-quality customers. But only if we can stand the test of others. Some large companies are very cautious in the selection of suppliers, and have very strict and specific requirements for social responsibility, quality system and other aspects. You also heard what Mr. Hu said just now, even if we are a toy factory that has been doing well for nearly ten years, we think we are doing well, but there are still many places that do not meet their requirements, and these standards and requirements are constantly changing and constantly updated. We can't stick to the rules, we have to keep up with the situation, so that there is a way out. ”
When Mr. Li spoke to Sun Ping, his expression was serious. I seem to have been thinking about it for a long time. He first analyzed the current situation, and then cautiously said to Sun Ping: "I plan to appoint you as the company's quality assurance manager, not only responsible for the daily quality control of the quality control department, but also responsible for the effective operation of the entire quality system." If there are imperfections and improvements, and improvements are needed to improve the areas to be improved, do you have confidence? ”
Only then did Sun Ping realize that when Mr. Li introduced her to the guests just now, he was not careless, but deliberately changed to "Manager Sun" instead of calling her "Director Sun" as before.
This is the "good news" that Mr. Li whispered in her ear last night that he wanted to tell her today?
Sun Ping sat up straight and said, "I... My personal ability may still be a little lacking, I don't know if I can do it well! “
"Don't worry. I'll help you. “
"I contacted a training institute and they arranged for a lecturer to come and train us. You have this foundation, as long as you do it seriously and can do it well, I believe in you! “
"Well, I'll try." After Sun Ping said this, she suddenly smiled, and she remembered how she and Mr. Li said this in front of the guests in unison just now.
Mr. Li's facial expression also relaxed, and he also showed a mouthful of neat teeth and smiled.
Suddenly, the atmosphere was a little lighter.
"If you have any difficulties, you can also raise them. Work or life, I'll do my best to help you. Mr. Li suddenly changed to a very gentle tone.
Sun Ping's eyes lit up, and Guan Feng's shadow immediately jumped out, could he take this opportunity to say a favor to Mr. Li and let him enter the Daoguang Toy Factory? However, in case Mr. Li disagrees, now face to face, how can she be embarrassed, if Mr. Li himself disagrees, it is estimated that he will not be able to reject me in person. Forget it, and ask outside.
Li Hanming saw that the female subordinate opposite had just opened her mouth, as if she wanted to say something, but soon her bright eyes dimmed again. He knew that she must have something to do with him.
So, he looked at her and waited for her to speak.
He thought that no matter what she said, as long as he could do it, he would try his best to be satisfied. In the work, Sun Ping is indeed a rare good helper, serious and careful, but also understand the general situation, since she served as the quality assurance supervisor, the product quality has been greatly improved, the customer's response is the best explanation. In addition, the cost of rework and materials has been reduced a lot. In particular, the managers of the production department have increased their awareness of quality. In the past, when there were meetings, there was always some friction between the production department and the quality assurance department, and although the heads of the two departments seemed to be restrained at the meeting, Li Hanming could still smell a smell of gunpowder. Since Sun Ping became the supervisor, each department has expressed an open acceptance of the problems she found. Sometimes they take the initiative to go to Sun Ping and ask her to go to their site to see if there is anything that needs to be improved. This is a good sign, and as a senior management of the company, of course, I would like to see such an atmosphere. He knew that the reason why these department heads were so convinced of her was not only because she was a beautiful woman, but more importantly, because of her character and communication skills. She can point out the problem in a good way, without letting the client feel that he has any self-esteem and loss of face. Li Hanming valued her precisely because he thought of promoting her to be a manager, responsible for the maintenance and operation of the entire quality system, to put it bluntly, in fact, to be his direct assistant.
Moreover, emotionally speaking, he has always liked this female general. It is undeniable that her delicate facial features, fair skin, and bumpy figure have a fatal attraction to any man. More importantly, the kind of feminine kindness, gentleness, and simple seriousness and persistence that she exudes make him particularly admire. It is because of appreciation that people like each other. Of course, what we are talking about now is not the kind of worldly love between men and women.
Sometimes human feelings in addition to family affection, friendship, love, there may be another emotion, which seems to contain these, and seems to be different from these.
Li Hanming has this feeling for Sun Ping. No matter what, she is beautiful in his heart, and as he said earlier, whether at work or in life, as long as she encounters difficulties, he is willing to help her. This is sincere, from the viscera.
Sun Ping didn't say it in the end, if it was a colleague or a relative, she might be able to say it, but what she wanted to talk to Mr. Li about was her own husband, not to mention that she had just been promoted to manager, so she used such a relationship to intercede with the boss for her own personal affairs? This is too undeserved, right?
"Okay. If you have anything, feel free to come to me! Seeing that Sun Ping was silent, Mr. Li stood up and said to her, "I'll hold a meeting later to make an announcement." Well done! ”
"Hmm." Sun Ping hurriedly stood up and nodded vigorously.
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