The factory has just started to operate, and something like this happened to Mr. Li's family. www.biquge.info Hong Huangtian, who has a big head in the past few days, not only has to manage various problems in production and personnel, but he also has to follow up on the business that Li Hanming was originally responsible for. The newly recruited merchandiser is a young woman who has just graduated from college, although she has English level 6, but she has no production experience, nor any industry experience, basically the customer's email Hong Huangtian has to guide how to reply. Since Hong Huangtian did not know English, Tang Ximin translated it into English and replied to the guest according to his understanding of Hong Huangtian's meaning.

Another thing is that one of the customers said that they were going to visit the factory next Tuesday. Originally, I made an appointment with Mr. Li, but now Mr. Li estimates that he will not be able to return to the factory next Tuesday, who will accompany him then.

After discussing the rework with Sun Ping, Hong Huangtian also talked to her about the business problems he had encountered recently. Sun Ping said: "You show me the emails of the guests during the time when Mr. Li is not in the factory." ”

"Good. I'll take you to find a little soup. ”

Tang Ximin is nervously checking the information of this football ball with the purchaser, because the information of the buyer is provided by her, although the supplier has now been asked to deal with it, but to find out where the error is. They know very well that Mr. Li must be investigated to the end after he returns.

Tang Ximin was sweating anxiously, and now it was clear that the information she provided for procurement was wrong. She misread the barcode number on the contract.

Seeing Hong Huangtian and Sun Ping coming in, she stood up with a red face and said, "Vice President Hong, I'm sorry, I made a mistake." ”

Hong Huangtian glanced at her and said, "You must be careful in the future." ”

Tang Ximin nodded hurriedly.

"You show the latest email to Manager Sun." Hong Huangtian said to Xiao Tang.

"Okay." Tang Ximin hurriedly opened the mailbox and moved the chair for Sun Ping to sit down.

Sun Ping focused on the emails of the last half month.

When she saw an email mentioning a cushion of 12,000, the customer asked for delivery on December 5, Xiaotang replied that it would be delivered at the end of December, because there were product pictures in the email, Sun Ping took a look, this product has a simple process, high output, and the customer's production cycle is not short, why delay until the end of December to ship, such a reply, it is very likely that this order will not be received.

She pointed to the product pictures in the email and asked Hong Huangtian, "This product, the customer asked for delivery on December 5, why did the factory delay it until the end of the month?" This product is not complicated and is quick to make. ”

Hong Huangtian looked at the picture carefully and nodded, "This is no problem." It's only two or three days to do. Delivery on December 5 will be no problem, but there is still a month to go. ”

Sun Ping turned to Tang Ximin, who was standing next to him, and asked, "Xiaotang, did you ask Vice President Hong when you replied to the guest on delivery?" ”

"I asked every order, and the Hong department was busy that day, so I didn't ask, and I replied directly to the guests at the usual time."

Sun Ping looked at the restless Xiao Tang and said: "You will remember in the future, the customer inquiry, the delivery date is very important, if the delivery date can not meet the customer's requirements, the general guest will not talk to us about other things, he will directly find other factories." When you reply, you must pay attention to the requirements of the guests, they clearly asked for the delivery time, you have to find a way to meet as much as possible, this must be communicated with Vice President Hong, and you must be cautious and cautious when replying. If you don't get it right, the guests will run away, understand? ”

Tang Ximin nodded again and again with a red face, and said in a low voice: "I know!" ”

Sun Ping glanced at her, and then began to reply to the guests.

"How long does it take to purchase materials?" Sun Ping asked Hong Huangtian.

"Two weeks for the main ingredient, one week for accessories and packaging materials." Hong Huangtian said.

"That's about the same as Shenzhen."

"Yes."

"Okay, then I'll reply to the customer like this, and the product information will be delivered in about a month after the product information is confirmed. All right? Sun Ping asked Hong Huangtian.

"Yes."

Sun Ping quickly wrote an email to the guest in English. Tell the customer that the production department has been re-communicated, and the delivery time can meet the requirements, such as the product information is complete, and the delivery can be made within a month.

Hong Huangtian watched Sun Ping typing English familiarly, although he didn't know those English, but his admiration for Sun Ping in his heart arose.

If only Sun Ping could join them.

Sun Ping checked all the emails, and rewrote all the emails that needed to be added, or that Xiaotang had not mentioned the key points in his previous reply, and sent them to the guests.

Sun Ping also replied to the email that the guests came to visit on Tuesday. When to come, what time to arrive, where to arrange a car to pick up, etc.

Xiao Tang watched Manager Sun familiarly reply to the guest's email, holding a pen and writing down some realized things in a notebook.

"Manager Sun, can you come over and guide me often? I don't really understand anything. When Sun Ping stood up after processing the email, Xiao Tang said sincerely.

"I'll try my best. I'll give you my email address, Mr. Li is not in the factory during this time, if you are not sure, you can forward it to me, and I will teach you how to do it. ”

"Great. Thank you, Manager Sun! I've been so anxious lately that I don't know what to do. If you are coming on Tuesday, can you come over? ”

"I'll look at the work schedule on Monday. I'll find a way to come over on Tuesday. You don't have to be in a hurry, but you have to do it with your heart and think about everything you do. Be able to reflect and summarize. Production should also be more familiar. ”

"Hmm. That's what Mr. Li taught me. He told me to go to the workshop to learn when I had time, understand the production process, and be familiar with the product structure..... I felt that I was too stupid. Tang Ximin said with some embarrassment.

"Don't rush. Clarify your thinking, take your time, there is a process. Sun Ping comforted her and said.

Coming out of the business office, Sun Ping saw the sign of the general manager's office and said to Hong Huangtian, "Can I go to Mr. Li's office to have a look?" “

"Absolutely. Let's go."

When Hong Huangtian pushed open Li Hanming's desk, Sun Ping felt a long-lost memory welling up as soon as he entered the door. She suddenly seemed to be back in the Daoguang Toy Factory. This office is about the same size as the one in Shenzhen, and even the layout is the same. The desk is very clean and tidy. There is a blue and white porcelain water cup. There was also a blazer by Li Hanming on the back of the chair. The filing cabinet next to it is neatly arranged with various materials and documents.

Sun Ping walked back and forth in the office, and she felt that she smelled Li Hanming's body. Feel his breath, and the tenderness of his eyes.

Her eyes were red.

"Mr. Li should be back soon!" Hong Huangtian looked at Sun Ping with tears in his eyes and said.

"Try not to disturb him these days, he must be very uncomfortable." Sun Ping almost choked up.

Hong Huangtian walked up to Sun Ping and patted her on the shoulder. Say, "I know." ”

"Tomorrow and the day after tomorrow is the weekend, I'll come over here. On Monday I put my work on hand and I came over on Tuesday morning. Sun Ping stabilized her emotions and said to Hong Huangtian.

"Manager Sun, don't go back today. Save yourself from running back and forth, and besides, we haven't seen each other in a few years, and I want to talk to you more. Mr. Li and I rented a three-bedroom house, which is in Chuansha Town, not far from the factory. You can stay in his room, or you can stay in a guest room. ”

"Oh well. I'm not going back, I do have a lot to talk to you about. (To be continued.) )