Chapter 25 Workers' Congress
After-sales service? It's hard to fully digest the concept for a while. Pen ~ fun ~ pavilion www.biquge.info
"In fact, this is a new marketing concept, which is fundamentally different from the traditional sales model." He Bin has been engaged in sales work over the years.
"Taking the customer's completion of the payment as the time node represents the end of the sales behavior for the traditional sales model. For Haier, however, sales have just begun. This completely different new concept is what really makes Haier stand out. ”
Gao Gao looked at He Bin in some surprise, and said with a smile: "I can't see that you kid really has a set, and the analysis is in place." But how to integrate the concept of people's good into the operation of the shipyard? You can't just do it. ”
"Of course not, and there is no need, it is still necessary to combine the actual situation of the market and the shipyard itself. However, there are some framework infrastructure projects that must be done, and the most important one is to establish customer tracking service files. The management of Hilton hotels is world-renowned, and its core is nothing more than information management. As long as you have stayed at a Hilton hotel, the next time you stay at any Hilton hotel anywhere in the world, your spending habits, personal preferences, taboos and other information will appear in the hotel's customer profile. Only by building a strong clientele. information archives, in order to achieve differentiated and targeted services. He Bin tried his best to use the most concise and easy-to-understand language to express it, and he couldn't help but nod his head in a high-pitched voice.
"Finally, there is the applicability of talent. It is understandable that enterprises want to learn some scientific management models from abroad, but the introduction of management from abroad or the parachuting of higher authorities will be counterproductive. It turns out that foreign monks never recite the local scriptures. The national men's football team has confirmed this to us countless times, so why should we take this detour. ”
Xu Ming had been listening quietly to He Bin's speech, and Gao Gao noticed that his mobile phone had switched to the recording state. There must be a teacher in the threesome, who is sensitive and studious and not ashamed to ask, he is a true gentleman!
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Duan Xiaoyu has a good amount of wine, and the woman brings her own three points of wine. The belly of two taels of white wine is also with peach blossoms, and it is more and more amorous.
Gao Gao was apprehensive about the afternoon dream, lying on the bed and thinking about He Bin's words.
"It's rare to see you so honest. I sleep with you like this, and I'm content. Duan Xiaoyu buried his head in his high-pitched chest, and his hair slid down his arms. The thick eyelashes are long and smart, and there is no need for eye exchange, and the high-pitched can also know what she is thinking at the moment.
took the quilt and hugged the soft beauty in his arms tighter. The attachment to Duan Xiaoyu made him feel strange, or the ancients were enlightened, and the three wives and four concubines were all blessed, and all the tangled emotional problems were solved. Gao Gao thought so in his heart, and soon fell asleep as well......
It's the campus of ninety-eight again, and I saw Sun Yutong wearing a peaked cap again, he was still injured and had no one to help, and Sun Yutong was still counting himself with resentment, and then changed his face one by one......
When he woke up, he was already sweating, and Duan Xiaoyu beside him looked at him in a daze. Gao Gao turned over and sat up, held his forehead and said in a cold voice: "What kind of evil is this?" It's like a dead man's dream, it won't be that girl......"
Before the voice fell, he dialed Sun Yutong's number when he found the phone, regardless of whether it disturbed people's dreams in the middle of the night.
"Enemy, can you stop?" Sun Yutong's sleepy voice came from the phone, and he breathed a sigh of relief.
"I'll stop and you go back to sleep." After speaking, he hung up the phone in a high-pitched manner, and a boulder fell to the ground in his heart.
Duan Xiaoyu handed over a dry towel, took it and wiped his sweat, put the towel on the head of the bed, and stuffed a cigarette into his mouth.
"You still know how to hurt people, but there are so many people who are distressed that you can't take care of them." Duan Xiaoyu giggled and hid his face on the other side of the high-pitched exhaled smoke.
"I like it all in my heart, no one is reluctant, I can't let it go, what do you tell me to do?" There was a bit of helplessness in the words, and there was some self-pity.
Duan Xiaoyu poked his high-pitched forehead with his finger and said, "It seems that you have been wronged?" ”
Gao Gao pulled her into his arms, for fear that she would break free from his arms and fly away, buried his head in his silky hair, and embraced her in his arms like this, without saying a word for a long time.
Duan Xiaoyu was also drunk on his warm and firm chest. Speaking from her heart, seeing Gao Gao and Sun Yutong making love, she inevitably felt sour. But she has no hatred for Sun Yutong, and even has a sense of sympathy. It's just that she and Sun Yutong still know each other slightly, and I don't know if people also regard her as friends.
For the future, Duan Xiaoyu suddenly had a bold idea that scared her. She feels that it is difficult to achieve positive results with high-pitched, but if she can conceive his child, she can pin all her feelings on the child. The rest of your life may be the most meaningful and worth looking forward to.
Early the next morning, Sun Yutong called early in the morning.
"Gao stammered, what kind of nervous ...... did you have in the middle of the night last night?"
"I miss you!"
"What?"
"I had several nightmares in a row, I dreamed that you ignored me, and I felt so uncomfortable that I couldn't do it, so I called to hear your voice."
"You ......"
"I want to see you, but I can't leave for a few days, can you come over?"
“......”
"If it doesn't work, forget it, I'll come to you in a few days, and ...... then"
"Well, well, I was just about to tell you about the shipyard. I'll drive over late in the afternoon......"
"One first!"
"Less ......"
"Come on, uh~~!"
"you, I knew it wouldn't be good for you to coax me over."
"Don't talk nonsense, it's your turn."
"Hmm~~Ph!"
"Good!"
"Die!"
......
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The first workers' congress of Gao Kang's takeover of Yunyang Shipyard was held as scheduled, and this conference will give an overview of the preliminary idea and planning process of the shipyard's restructuring. At the same time, the proposal for employee stock ownership and the principle of selection and appointment of grassroots cadres will be voted on.
There are many staff representatives at the scene who have seen the true face of Lushan for the first time for this senior secretary, although they have heard of it for a long time, but it is better to see it than to hear it. The high-pitched and angular face on the rostrum, the upright and majestic posture, and the hearty and heroic laughter...... All reveal a full of self-confidence, and also attract more favor.
The meeting was presided over by Cui Zhiwei, director of the factory office, and Xu Ming was also present, and the minutes of the meeting were filed in duplicate at the shipyard and the town government.
Gao Kang first spent half an hour to make a brief introduction to the relevant work and deployment of the shipyard restructuring. When it came to voting on the employee stock ownership plan, Gao Gao said: "I want to ask you a question first, do you know what employee stock ownership is and what is the significance of employee stock ownership? ”
"I probably know, but I still need Secretary Gao to explain it specifically." The opinions of the staff representatives are very unanimous.
"I'll pick the most important thing to talk about." Looking at the hundred and ten pairs of expectant eyes in the audience, Gao Gao knew even more in his heart.
"First of all, let's talk about the positive aspects of employee stock ownership for everyone. In the past, everyone was just a worker in the enterprise, and after holding shares, they were both workers and owners. As a worker, he can enjoy the right to be paid according to his work; As the owner, he has the right to participate in the operation and management of the enterprise. This is not only conducive to the implementation of democratic management of enterprises, to prevent the phenomenon of power monopoly caused by excessive concentration of management authority, but also to create more revenue channels for everyone. As the saying goes, 'everyone gathers firewood and the flame is high', and the revitalization of the shipyard is inseparable from the concerted efforts of the old and young masters of the whole factory. Employee stock ownership can not only quickly capitalize the scattered funds in everyone's hands, but also capitalize everyone's skills, experience and other intangible assets. This is what we often say about having money to contribute power! ”
As soon as this point of view was thrown, the audience immediately became agitated, and the employee representatives kept exchanging opinions with each other and showed strong interest in it.
"Can Secretary Gao explain in detail how to convert the intangible assets of employees into physical capital?" Questions were raised.
"Today, I will first draw up the principled provisions related to employee stock ownership, and the specific implementation plan and implementation standards need to be discussed separately. The basic idea is to audit the technical title, length of service, award records and other indicators, convert them into units of measurement, and then subscribe for equity according to a certain proportion of cash. To put it simply, the higher the title, the longer the service, and the more awards people receive, the lower the price of subscribing for equity. Do you agree with this principle? ”
"Of course I do."
"This can have ......"
The employee representatives in the audience were not only excited, but also in a good mood, and many people joked with Gao Gao.
"There are two sides to everything, and there are pros and cons. Now let's talk about the unfavorable situation that employee stock ownership may encounter, so that everyone can understand the pros and cons in advance and weigh the trade-offs. ”
The high-pitched words poured a basin of cold water on the warm atmosphere of the scene, and the originally noisy venue was a lot quieter. Suddenly, a loud and powerful voice came from the crowd.
"Secretary Gao, you can think of putting the good and bad on the table in advance to discuss with everyone, just by virtue of this, we think you are really righteous enough! We have confidence in you! ”
"That is, in the past, we used to hold meetings to report good news and not bad news, but in the end, the wages of employees could not be paid, who cares if we live or die?"
Gao waved his hand to calm the emotions of the scene. After all, it's too exciting to vote on the bill.
"Do you want me to talk about the downside, or do you want me to talk about it, or do you want me to talk about it?"
A joke made the audience burst into laughter, and the atmosphere instantly relaxed a lot.
"The first is the issue of subscription qualifications, in other words, employees who are not qualified to subscribe will be diverted. or internal retirement, layoff, or even dismissal. I know this is the last thing people want to talk about, but they can't get around. Since you can't hide from it, it's better to face the problem. Think about it, when you become the owner of a shipyard, will you tolerate idle workers staying in the factory? ”
"That's right, we'll be the boss at that time, we'll be the bosses in charge, and we're crazy to raise a bunch of slackers who eat dry food?"
"Eat with your ability, see who is hard, no problem!"
"The second is the issue of the protection of the rights and interests of employee stock ownership. The capital rights and interests of an enterprise are mainly divided into the ownership of the capital of the legal person and the ownership of the investor. Employee stock ownership falls under the category of private equity in the capital market. When the shipyard suffers losses or even goes bankrupt, the rights and interests of the employee shareholders are at the bottom. That is to say, the shipyard goes bankrupt, and the liquidated assets must be repaid to the bank and other creditors first. Basically, for employee stock holders, the stocks in their hands after the shipyard goes bankrupt are just a pile of waste paper. ”
"There are eggs under the nest! Swear to live and die with the shipyard! ”
"My whole family works in the shipyard, the shipyard is really collapsing, and I have no way to live, even if I fight for this life, we will not let the shipyard collapse!"
"Hundreds of families in the town depend on the shipyard for food, and whoever dares to harm the shipyard will not give these hundreds of families a way to live. Who dare me? ”
Xu Ming touched Cui Zhiwei beside him and said in a low voice: "I didn't expect it, the tall cannon will not only fire, but now it will also shoot with a machine gun!" These questions sounded like a big head, and he was shot one by one, and they all took ......"