Chapter 52: Level up with the Lotus Restaurant

When Sun Xianyu heard this, he felt a warm current flowing into his heart, and his whole body trembled slightly. Pen? Interesting? Pavilion wWw. biquge。 He raised his glass and drank with Yan Wenlong again.

Sun Xianyu said: "Wenlong, you are really a charcoal in the snow, I am so moved, I really have nothing to say about your friend." ”

"I was going out for a drink with you, just to whine, vent some depression, and get a good night's sleep when I'm drunk. I didn't think about monetizing our friendship to solve my liquidity problems. ”

"Of course you didn't think so, I know." Yan Wenlong said: "Because you didn't expect me to have 3.5 million. I've always been a poor ghost, haha. ”

Sun Xianyu suddenly looked serious and became serious. He said, "Wenlong, there is something I have to tell you. This money is used as my company's working capital, and it stands to reason that I can pay you back next month. But now the situation of Shenghui Company is changing three times a day, and the place where money is used is everywhere, and the company is also facing huge competitive pressure. ”

"I'm very worried that your money will go down the drain. I'll do my best not to let that happen. And the most likely thing is that it may take months or even a year for the money to be paid back to you. I am afraid that such a cycle, and these twists and turns in between, will affect our brotherly relationship with each other. ”

Yan Wenlong smiled and patted Sun Xianyu on the shoulder: "You don't have so much pressure, Lao Tzu still has pocket money by his side." You won't affect my quality of life at any time. Don't worry, it's something outside of my body, I don't care that much. ”

"This money is used to solve your problems, and I don't have any worries or worries. In my mind, our relationship is much more important than this money. ”

"What's more, your company is not going to collapse, it's just a temporary difficulty. The so-called emergency relief is not poverty relief, I believe that after two months, your capital chain will be connected. ”

"All I care about is that you survive the crisis." Yan Wenlong also put away his smile: "Giving you the money is also giving you pressure." So you have to work hard, you have to succeed. ”

Sun Xianyu looked at Yan Wenlong's concerned gaze and nodded vigorously.

Sun Xianyu said: "In this way, I will write you an IOU stating that I borrowed your money." I will return the money to you as soon as I have the ability to pay you the interest rate according to the bank's interest rate. ”

"If, after a period of time, for example, six months, the company is still tight, and your arrears have not been repaid, I will convert this money into shares in the company and transfer the corresponding number of shares held by our family to you. You must not be allowed to lose. ”

Sun Xianyu did not let Yan Wenlong speak and stopped the other party, but continued to say his thoughts.

"If it is really very unfortunate that the company goes bankrupt, in the bankruptcy liquidation, your repayment priority must be higher than that of our family, I promise, I will do my best to ensure that you get this money back."

Sun Xianyu said loudly: "I would rather my company collapse than lose a friend like you." In my heart, the friendship between you and me is extremely important. ”

Yan Wenlong smiled and raised his glass at Sun Xianyu.

That night, in his room, Yan Wenlong stretched out, stood up, and pressed an invisible button on his glasses after an hour of writing at his desk.

He came to the virtual digital world and said to Nako, "How are you doing?" I'm very busy during this time, and I don't have time to communicate with you. ”

Nako was not in a high mood, but still squeezed out a smile: "I'm fine." I'm glad for you to see you gain a foothold in your new company. I was also touched by your efforts for Son Hyun Woo. ”

"I also want to help Yang Chengyi and exercise my business decision-making ability by the way. I've made a plan to write on those pages, and you can help me look at it. ”

Na Ke reached out and gently touched Yan Wenlong's head and closed her eyes.

After a while, she opened her eyes and nodded: "It's good overall, the plan is relatively novel and targeted, and it basically solves the problem of this restaurant." The only thing to pay attention to is a few details, and I'll talk to you about them again. ”

Na Ke projected a series of pictures in the air, comparing the development of the catering industry in the Dark Dome Galaxy, introducing the focus of each stage to Yan Wenlong, and focusing on some important details to Yan Wenlong.

Yan Wenlong nodded frequently when he listened, asked questions from time to time, and often burst out with new thoughts, and then had a conversation with Na Ke.

Ten minutes later, Nako said, "Well, now your plan is basically more reliable, just let it go." ”

She asked curiously: "Why did you search for Liu Han's information last time, and you have to design your own plan this time, do you no longer need my hacking skills, and you no longer need the business tools on the shelves?" ”

Yan Wenlong shook his head: "It's not that you don't want to, but you want good steel to be used on the blade." I'm going to accumulate my points and buy some more valuable and powerful business tools in the future. I'm going to gradually get rid of my dependence on you and this shelf and make myself stronger. ”

"One day you're leaving, and I'm going to rely on my own skills to continue to stand at the top of business." Yan Wenlong smiled: "Therefore, every time I buy a business tool recently, I try to learn the framework and logic behind it, and solidify it into my own ability. ”

After hearing this, Na Ke nodded frequently: "You are ambitious, and after seeing it for a long time, this makes me very relieved, I believe that I did not entrust the wrong person." ”

April 7. After getting off work, Yan Wenlong left the company early and came to the Lotus Restaurant.

He sat at a small table near the counter, ordered two dishes, and then called the boss Yang Chengyi, and they ate and drank together.

"Boss Yang, your business here is not very good, and I am also a little worried. In this way, I have some ideas on how to improve the operation of your restaurant, would you like to hear them? ”

Yang Chengyi had a sad face, and he was in a bad mood all the time. He should have spent more time greeting customers and arranging the kitchen, but the empty hall at this time made him feel unnecessary, so he sat down in front of Yan Wenlong with the idea that he might as well give it a try.

"Wenlong, what do you have a good idea, let's hear it." Yang Chengyi asked.

Yan Wenlong said: "In fact, in terms of the specific operation of the restaurant, Brother Yang, you are more experienced. However, your vision is limited, and a lot of the work you do is local optimization, and I, as an outsider, can give you some new ideas for your reference. ”

Yan Wenlong told Yang Chengyi that first of all, the lotus restaurant needed to add new dishes.

Although the quality of the food in the restaurant is relatively stable, the taste is also good. But even regular customers like Yan Wenlong ate all the dishes, and some of them got tired of eating. Therefore, when many old customers pick up the menu, the problem is to choose a phobia and have no dishes to order.

Therefore, the development of new dishes and the introduction of new dishes are the top priorities. As for what will be developed, it will be up to Yang Chengyi and the chefs to discuss together.

The second thing is that the menu should be reworked. The original menu hasn't been changed for five years, the design of the menu is relatively old, and the presentation of each dish is not enough, and just looking at the name cannot stimulate the appetite.

Yan Wenlong proposed that the menu should be photographed by a professional photographer, and then designed by a professional design company, so that the characteristics of each dish can be intuitively displayed, and the photos can make customers drool at a glance.

Such a menu gives people the feeling that the food is of high quality, and it also makes customers feel that they have eaten high-end dishes at a reasonable price, and there is a feeling of high cost performance. Even if it is an old dish, you can repackage it, such as changing the name, rearranging some shapes, etc.

Yang Chengyi heard this and thought thoughtfully. After a while, he nodded: "Alas, I have been constantly improving the taste and ingredients of the dishes, but I always feel that the effect is limited. ”

Yan Wenlong said: "Yes, insiders and outsiders have different views. As a customer, I don't care much about what your middle and back office is like, but from the perspective of my ordering and eating, your shortcomings are not enough. ”

Yan Wenlong then struck while the iron was hot and continued to say his third suggestion to increase interaction with customers and improve customer experience.

Yang Chengyi is an honest man, he doesn't talk much, except for a few familiar customers, he rarely communicates with ordinary customers.

Yan Wenlong gave an example of the story of the restaurant downstairs of the company.

There is also a restaurant near Dingxi Building, where the proprietress is smart and capable, and she is exquisite, and she sees what people say. Whether it is Shinong industry and commerce, or three educations and nine streams, they can make customer service happy.

Because of these long-term contacts and communication, the proprietress and the customers have narrowed the distance and formed a good relationship of trust. For example, Yan Wenlong's colleagues sometimes just make a phone call to tell the boss lady to let her do whatever she wants, what to do and what to eat.

Sometimes, when a colleague who can eat is not full of a bowl of rice and wants another bowl, the proprietress asks the waiter to come up with a bowl of rice and does not need money. The cost of this bowl of rice is actually very low, about one dollar, but she used this dollar to buy the user's recognition.

Yan Wenlong said: "Every time we go, we will hear her tell the waiter - the guests at this table will have to go to work later, and cook their dishes first!" ”

Regardless of whether this sentence is true or not, and whether it really speeds up the process of serving. But hearing it as a guest has a special effect. I felt very warm in my heart, and I felt that I would come to their house for dinner in the future. ”

"Strengthen customer stickiness and improve customer experience. This is reflected in the service industry in terms of interaction. We are not a quiet café here, this is a market, and if there is no interaction in the market, it will lose a lot of attraction, let alone any customer stickiness. ”

Yang Chengyi patted his head and said with emotion: "That's right! I didn't think that there was a lot of room for improvement in this direction. I talk to customers when I have time, and it builds a bond and makes them trust me, and they will treat it as their own restaurant. ”

After Yang Chengyi finished speaking, he returned to the counter, he took out a notebook and a pen, and returned to Yan Wenlong.

Yang Chengyi sat down, and then kept recording. He recorded the new dishes, new menus, and enhanced interaction that Yan Wenlong said, and asked from time to time, and the excited expression on his face became more and more obvious.

"I see a glimmer of hope. I think what you said makes makes me a little bit of a sparkle, and I'm going to start working on it tomorrow. Yang Chengyi said.

Yan Wenlong said: "Boss Yang, don't worry. I would like to tell you about the fourth point to solve the current dilemma, which is my main solution. I'm going to design a new model for you. ”