Chapter 51 Hotel Rectification
"General manager, since I invited you back to China, I haven't asked you how to rectify this hotel, which is enough to show that I trust and rely on you, right?" The chairman wore a pair of glasses, sat in his office with Huayang at the moment, and said with a smile. Pen | fun | pavilion www. biquge。 info
"Of course, the chairman's trust in me, I am very moved, the chairman please rest assured, since I can be called the youngest hotel management student by the top leaders in the field of foreign hotels, I will not let the chairman rest assured, in order to repay the chairman's kindness, I will do my best to create a new future for the hotel."
"Okay, okay, after listening to your words, my heart is much more steady, you can tell me about your strategy."
Okay, but before I get to that, please show me a map of the city and let me see it.
The chairman took the map of the red city to Hua Yang, who hung the map on the window of the office, and then said to the chairman: "Chairman, please see, this map is the red city, and our hotel is here, on the Red Sea, I don't know if the chairman has noticed anything?" ”
Of course, when I first built this hotel, I saw the convenience of this land. The chairman said so.
Yes, the location of the Red Sea Hotel is indeed occupying a favorable location, whether it is by land or water, it is very convenient, and the transportation is convenient, which naturally shows that the development here is very ideal. But why hasn't the performance of our hotel improved in this fast-growing place? Chairman, have you thought about this question?
Please also ask the general manager to make it clear.
Well, then I have something to say, to put it bluntly, that is, our hotel is not attractive enough, there is nothing new to attract guests, people who can come to our level of hotel consumption, must be high-level people, some people are here for a fresh picture, some people are on a business trip here, looking for a hotel to live, we want to improve performance, we must study the guests, cast their likes.
"The general manager said it well, it's really in one sentence."
Chairman, you see, we are here, within a radius of ten miles, there are docks, subway stations, high-speed rail stations, bus stations, and even airports are fifteen miles away from us.
"Yes, yes, that's a good idea, but how do you attract them to our hotel?"
The chairman asked a good question, so let's talk about what these levels of people like, before I explain this, can I ask the chairman a question?
Of course, the general manager, excuse me.
Chairman, when you are on a business trip, what kind of hotel do you like to go to to rest? Also, what are the requirements for the hotel?
"After traveling thousands of miles to other places on a business trip, I naturally wanted to find a quiet and comfortable hotel to rest."
What else?
There is also the desire to order a light but flavorful dish to fill your stomach.
Hehe, the chairman's requirements are not high, but the previous sentence is good, find a quiet and comfortable hotel to rest, then we can start from these two points.
Quiet, what is quiet? It's just that no outside voice can make noise about yourself, this, chairman, has our hotel done it?
"I can't say it's done well, but it's done well."
In other words, this convenience can also be strengthened, right?
"Of course, but ask the general manager to plan it all."
Okay, please rest assured that I will do a good job. Let's talk about how to attract guests.
Nowadays, the equipment and mode of domestic hotels are basically the same, if we want to better attract guests, then we must stand out, have innovative technology, and walk in the forefront of the times. So if you want to do this, there is a lot of article in between.
Our hotel not only to rectify the planning model, but also to rectify the management model, want to attract guests, the first is the appearance of the hotel, the second part is the interior of the hotel, if you can do the appearance can attract guests in, after the guests come in, you can feel like you have come to a fairyland paradise, then we are afraid that the business is not good?
General Manager, you continued.
Okay, chairman, if our hotel enters the door, you can see the green trees, the beauty tree on the left under the piano, the right ten thousand weeping willows, the beauty blowing the flute, and the middle is a small bridge and flowing water. Then with a few hot springs, next to the hot springs with a beautiful woman to play the qin, for the guests to soak in the hot springs to add some intoxicating piano sound, can the guests not like it?
Of course, this is only preliminary, we have to serve one kind of guests, one is to stay in a hotel, and the other is just to eat. We not only want to provide our guests with novel ways to play, but also to provide them with fresh, nutritious and delicious meals.
By the way, chairman, I heard that we have a female chef in the hotel who makes a good meal, right?
I'll have to look into this, and I don't know. The chairman said.
If that's the case, then we'll have to come up with a way to attract customers, divide the dishes into series, and then come up with attractive fresh dishes at intervals.
Yes, although there are good dishes, if there is no good marketing model, it will not work. The general manager is really insightful, hehe.
Rich bosses like to play baseball, and on this side of the Red Sea, if you want to play baseball, you have to go to the baseball field, which is very troublesome, if we can build a baseball field in the hotel, chairman, you say, what kind of concept will this be?
Young people are bold, and I feel that this kind of idea is so bold that I have never thought about it. But listening to the general manager, I think it's feasible.
Okay, since the general manager supports the pole I said, then let's start to rectify these points first, what do you think?
Okay, please have full authority to plan, the general manager does not have to worry about the problem of funds, I will definitely fully support it.
"That's good, I just want to say, how much courage the chairman has, how much strategy I have, as long as the chairman can be trusted, I will definitely help the chairman to do a good job in the hotel and make it bigger."
Okay, I'll watch, see how you perform.