153. Dilemma
At this meeting, Wu Yue sensitively realized that this matter may not be so simple to arrange. Pen, fun, pavilion www. biquge。 info
As mentioned above, the fourth quarter is the most critical quarter to determine the development of Huazhao this year, the volume of reception, Wu Yue is personally experienced, Huazhao Hotel has nearly 400 rooms, these rooms need to be registered every day, cashier, cleaning, and deal with various emergencies, without the full cooperation of various departments is not complete at all, but in view of Lu Wei and Zhu Ting's grievances, Wu Yue does not expect the two of them to be able to release their previous suspicions overnight, if there is such a high realm, The two of them don't have to pinch until now.
But after the meeting, Wu Yue returned to the office and immediately convened a meeting of the three supervisors.
After receiving Wu Yue's call, the three people soon arrived in the office, Wu Yue looked at the three people, cleared his throat and said: "Colleagues, I just participated in the hotel's marketing meeting, the fourth quarter is the most critical quarter for our entire hotel, everyone is an old employee of the housekeeping department, I believe that I don't say that everyone is very clear, now let's sort out the work, see if there is anything that needs communication assistance, we will solve it at the meeting." ”
After Wu Yue said this, several people stared at each other, and no one spoke first, Wu Yue saw that the atmosphere at the scene was a little dull, and decided to start with Wanli first, after all, the contradiction between him and the other two supervisors was not too deep. So he asked, "Director Wan, you have the most workload, you can mention it first." ”
Wan Li looked at the other two people and said: "Manager Wu, there are two problems we are facing on the housekeeping side, one is the lack of manpower, we now have more than 400 rooms, according to past experience, the occupancy rate in the fourth quarter of each year is very high, according to our current number of rooms, at least 50 housekeepers must be equipped, but we only have more than 30 people now, now the peak season is coming, often the last wave of guests just left, the next wave of guests will come immediately, so our service quality can not be guaranteed at all, So please coordinate with the HR department to carry out the recruitment process as soon as possible. “
Wu Yue wrote the words '20 people in the housekeeping gap' in his notebook and asked Wan Li: "Hasn't this kind of personnel gap been reported and solved before?" ”
Wan Li pursed her lips and said, "How can this kind of problem not be reported?" Reported no less than dozens of times, the personnel department full of promises, but just can't recruit, even the manager has reflected before, in the end all are gone, this year is different from the past, I went to the marketing department to see the booking, the fourth quarter of the reservation is almost full, so please solve it as soon as possible. ”
Wu Yue immediately thought of the outline of the matter after Wanli said that the personnel department had been dragging it out, a hotel like Huazhao, people are not recruited randomly, there needs to be a staff, where does the establishment come from? The preparation comes from the budget, that is to say, the current business can only feed ten people, I will not allow you to recruit one more person, the personnel department must know that the housekeeping department is short of people, but the reason why it has been not recruiting is probably a budget problem. Since it is a budget problem, it is not something that anyone can solve, and it is necessary to adjust the budget from keeping up, but the business has not improved, so the ghost dares to adjust the budget. So this problem simply can't be solved.
In fact, at this time, Wanli threw out this problem, and there is a root.
Even if he is a heinous person, there is a good side, even Shan, although this person is both lustful and greedy for money, but he is still very good to the employees below, if he likes the most among these supervisors, it is Wanli.
Of course, this kind of liking does not come from the love between men and women or anything else, the two are pure subordinate relationships, and the reason why Lianshan likes Wanli is first of all because the two are the same age.
Lianshan was thirty-five years old when he arrived at Huazhao, and the whole department was a child born in the nineties, although he was a leader, but he always couldn't play with the employees below, only Wan Li was the same age as him, Wan Li was one year younger than him, compared to others, the two had more common language, Wan Li was a spicy old lady, and he was open-minded, and soon became a good buddy with Lianshan.
Moreover, as mentioned earlier, at the age of Wanli, what she pursues is nothing more than a husband and children, peace and stability, and she has no ambition anymore, this kind of person usually lives the most free and easy, the happiest, and there is no pressure and trouble, Lianshan quickly realized this, besides, the staff of the hotel housekeeping department are the most difficult to do, dozens of old ladies get together, and there will always be something to do, and with Wanli here, the housekeeping department has become calm, so Lianshan is very recognized by Wanli.
People are very realistic animals, such as Wan Li, he doesn't care about Lianshan playing with women or corruption, what she cares about is how Lianshan treats herself, and how Lianshan treats her? It's obviously good, I will think about myself if I have any good things, and I will give a small gift during the New Year's holidays, so Wanli has always had a very good impression of Lianshan.
Before Lian Shan left, a few people in the housekeeping department who had a good relationship with him organized a small party, and Lian Shan said the original story of the matter, Wan Li was also very unhappy in his heart, and Lian Shan left, which means that his biggest backer fell, and no one knew how the leader was, and no one could say well.
After Wu Yue came to the housekeeping department, the first thing he saw was Wanli, and the two of them had a few simple conversations, and Wanli knew in her heart that this Manager Wu didn't understand the business of the housekeeping department at all, so she naturally felt a little more contempt.
Wan Li is different from Lu Wei and Zhu Ting, Lu Wei and Zhu Ting can scold in front of Wu Yue, but Wan Li won't, Wan Li won't even show any negative emotions on the surface, but she still has a contempt for Wu Yue from the bottom of her heart, this contempt is also mixed with a bit of demonstration and banter, she knows that Wu Yue can't solve this problem, and she doesn't expect Wu Yue to solve it, she just wants to give him a problem.
Wu Yue didn't notice the banter and ridicule that flashed in Wan Li's eyes, he lowered his head and kept thinking about how to solve the problem at hand, it was obvious that this was a difficult problem, and he couldn't expect a second Miss Wen to come over to help him. There is no good way to think about it, so I have to write it down first, and then slowly solve it after the meeting.
Wu Yue wrote down Wan Li's question, and then asked: "Director Wan, the personnel problem is more complicated, I need to communicate with the personnel department to find a way to solve it as soon as possible, do you have any other questions?" ”
Wan Li immediately gave Wu Yue another problem. (To be continued.) )