"Little Er, tell everyone about it. Pen @ fun @ pavilion wWw. ｂｉｑUｇE。 info" Back in the hall, Yan Chuan sat on the top and said to the second master Yan Xiangming.

"Our family's famous plain crepe, flower brocade, phoenix tail brocade, Tianxiang silk, and peacock silk were complained by guests, saying that the quality was not up to par, and they were washed and faded when they were bought home."

When he talked about this matter, Yan Xiangming's expression was very serious, these silks are the precious silks of the Yan family, and those who can afford these silks are all powerful people in the capital, and now they are only some wealthy businessmen who come to the door, if even the powerful people come to the door, then their Yan family's reputation will definitely plummet.

"Impossible! Who doesn't know that our family's silk is of good quality? How can it fade when washed? ”

Yan Xiangrong frowned and said, he also realized the seriousness of the problem, but he couldn't understand that every batch of fabrics in the Yan family would be inspected, and those that did not meet the standards would not appear in the store at all.

"When the shopkeeper came to tell me, I didn't believe it, so I took the silk that was still on sale in the store and tried it, and it only took a cup of tea for the silk to fade."

Yan Xiangming's expression was solemn, and there was a coldness in his voice, "I have already instructed the shopkeeper to remove these five kinds of silk that are still sold in the store, and also let people lightly stock them, and now I only know that these five are them, as for whether there are problems with other varieties, I also let people try them one by one." ”

"Have you appeased the guests who came to complain?" Yan Chuan closed his eyes and groaned.

"I have paid the full amount and apologized."

Yan Xiangming was thoughtful and thought about everything, "I asked people to check when these problematic fabrics were produced, and I also asked them to check the account book to see how much we sold and which family we sold to, if it is really a problem with this batch of materials, we need to think of a countermeasure." ”

"If it is really found that there is a problem with the whole batch of materials, then all of them will be recycled, and if they have been sold, they will come to apologize to the customer and pay the full compensation. Ah Rong, you will inform the shopkeepers everywhere today, don't sell these silks, let them check the inventory, if it is the same batch of materials, then according to what I said, no matter what the identity of the guest is, you must lower your profile, sincerely apologize, and do not quarrel with the guest. ”

Yan Chuan opened his eyes slightly, staring at Yan Xiangrong seriously, he was afraid that his son would not understand, and he also pointed out emphatically, "The reputation of a businessman is the most important, and if the reputation is gone, our pillars will be crossed!"

Don't worry about money, no amount of money can buy back the damaged reputation, remember, be sure to give a full refund, sincerely apologize, explain to the guest, it is our fault, even if the guest's attitude is poor, that is what we deserve, you know? ”

Yan Xiangrong nodded solemnly, "Don't worry, Daddy, what I know is that we will put money in, and we will also keep the confidence of our guests and our good reputation." ”

"Well, it's good if you can understand, there is no integrity in doing business, there is no reputation, it is difficult to move an inch, all the guests are the parents who feed us, we must treat them well."

Yan Chuan was relieved to see that his eldest son attached such importance to him.

"Amin, you go and find out, who did it!"

Yan Chuan's voice was full of ice ballast, since there is a problem with the material, of course, it was manipulated during the production of the workshop, and it is very likely that someone will do it from production to inspection, otherwise there will be no such thing.

I only hope that there are not a lot of problematic materials, and I hope that there are not many sales, otherwise, the criticism from the high-ranking families is the heaviest test for their Yan family.

"Master, master!" The housekeeper hurriedly came in, followed by the shopkeeper of the Yan family's largest silk village in Shangjing.

"What's the matter?" Yan Chuan asked with a frown.

The shopkeeper was so flustered, there must be something wrong, and at this stall, everyone present was clouded with a haze in their hearts.

"Master, the Yang family's side has launched five materials that are very similar to our problems." The shopkeeper put the box in his hand on the table, opened it, and withdrew aside.

Yan Chuan stood up and walked to the table, Yan Xiangrong and Yan Xiangming also gathered around, and there were five horses of materials in the box, which were very similar to the five kinds of problems in the Yan family, except for the patterns, the others were almost identical.

Yan Chuan directly started to test it, and every piece of material was twisted, and the folds formed between his eyebrows had not been able to disperse for a long time.

Shu Yanhua watched all this nervously from the sidelines, she knew from just a few words that the Yan family's difficulties this time were very difficult, if they couldn't deal with it well, the Sun family's experience would be the Yan family's.

After Yan Xiangrong and Yan Xiangming both got started, Yan Xiangming suddenly slapped the table and spit out words from between his teeth, "Son of a bitch!" Actually do the ghost! These ingredients are obviously made from our family's recipes! ”

When there was a problem with the fabric of their Yan family, the Yang family, who had always been their rivals, launched a material that was not much different from them in time, and it was clear who was behind it.

"The owner, the Yang family, these materials are sold cheaper than ours by about 30%." The shopkeeper added.

"Thirty percent cheaper? Counting the raw materials and wages, doesn't he not be able to make money at all? Yan Xiangrong's expression was not good-looking.

"Yang family, this is to force our family to a dead end!" Yan Chuan only thought about it for a moment and understood.

First of all, there are internal ghosts who work in the materials produced by their family, so that when there is a problem with the materials sold by their family, the Yang family can timely launch the materials produced by the formula obtained from their family, which are almost the same.

Because the problems are all high-end materials, most of them are facing high-end households, in this way, it is equivalent to the Yan family offending those powerful people - there are many silk and satin villages in the capital, and they spend money but buy back unusable garbage, and next time they want these powerful people to come to their house to buy things......

No one likes to be treated as a wronged leader, especially those who are powerful and powerful.

And the Yang family launched such materials at this time, firstly, it can be used to step on the Yan family's upper position, and secondly, it can also be used to scare the Yan family, not only the loss of silver, but the loss of customers.

"This inner ghost must be found out this morning, we can't let him go down anymore, in this eventful season, with him still left, we may take care of one or the other."

Yan Chuan immediately decided, if he was stabbed inside his own house when he faced the attack of the Yang family, it was very likely that he would lose everything.

"Grandfather, Rong Huaniang interjected." Shu Yanhua also understood what was happening, and seeing Yan Chuan looking at her, she continued: "Grandfather, now is the best time to launch a thousand gold threads!" (To be continued.) )