Ye Feng was very satisfied with his performance, knowing that he had completely surrendered to himself now, although he might not be convinced, but at least he was afraid of himself. It's a good relationship!

"Alright, alright. Manager Yang, don't say that, everyone is for the good of the company, and I believe you don't mean to. "Ye Feng said with a pleasant face' comfort.

"Yes, yes, we didn't mean to, but Ye Tezhu learned the right lesson, I must review it carefully, and then re-grasp all the problems of Feitian." Manager Yang made a statement on the one hand, and on the other hand, he quickly took out the high-quality tea sent by the supplier and made tea for Ye Feng.

Ye Feng sat on the manager's chair, looked at Manager Yang who was busy, and said with a smile: "The matter has happened, it is useless to say anything, I will try my best to explain this matter to the headquarters, now the most important thing for us is to solve the problem, solve the matter peacefully, and minimize the adverse effects." ”

"Yes, yes. I wonder if Ye Tezhu has any good ideas? Manager Yang asked a little flatteringly.

Ye Feng knew that for these people, he still couldn't offend them too much, and it was best to be both gracious and powerful, he didn't care much about this matter, but kept thinking of ways to deal with this manager.

"That's it, what about the matter, no matter which employee of Feitian is at fault, Manager Yang, you can't get out of it. However, I will definitely explain it to you in front of the general manager, and I will not let you have problems. Ye Feng said in an official tone.

Of course, Manager Yang understands what Ye Feng means by saying this now, he wants to give himself a favor, but there is no way now, and it is more important to solve the matter and solve everything. "Thank you Ye Tezhu, I, Yang Jiande, will definitely not forget."

Ye Feng nodded, took a sip of tea, and asked him to take the prepared information report and read it carefully.

"You show me the brief account of the flying sky." Ye Feng finally said.

Hearing Ye Feng's request, Manager Yang couldn't help but show embarrassment, "Ye Tezhu, the accounts of our shopping mall can only be handed over to the finance department of the head office, you are making it difficult for me." ”

Ye Feng raised his eyebrows, "Manager Yang, I am the assistant to the general manager, and this mission is personally dispatched by the general manager, is it considered to be here to do business on behalf of the general manager?" ”

"Uh... This, so to speak. Manager Yang said reluctantly.

"Can the general manager look through any of the accounts?" Ye Feng asked.

"That's right, but..."

"Okay, Manager Yang, I won't embarrass you, you just need to show me the brief accounts, I actually just want to know about the turnover of the mall and the cost of public relations and advertising, I want to know how much I can spend to eliminate this matter." Ye Feng explained.

"Oh, that's right." Yang Jiande breathed a sigh of relief, his eyes rolled a few times, "Otherwise, I'll tell you these data, so that there is no violation of the company's regulations, and you can meet your requirements again." Rest assured, I will tell you the truth. ”

Ye Feng thought for a moment, nodded, and let him speak.

The data Yang Jiande said made Zhang Yefeng secretly surprised, he didn't expect the turnover of a shopping mall to be so large, and the profit was very considerable, because suppliers wanted to enter their shopping mall, not only had to pay a sum of money, but also the payment was settled after a few months or half a year, which was equivalent to a few months of payment stored in Feitian Shopping Mall.

It is no wonder that the above attaches so much importance to such a thing, which affects the brand reputation of the mall, directly affects the customer flow, and indirectly affects the confidence of suppliers, turnover, and inventory. Ye Feng was stunned.

In fact, he had already thought of a plan, and now he has determined the importance of the mall, and he has no worries about the cost in the plan.

"I've got a plan." Ye Feng instructed Yang Jiande and said, "Didn't you already let those who were defrauded of money register their ID numbers and amounts? At three o'clock this afternoon, they were all notified to come and collect the money. ”

Yang Jiande asked cautiously: "You mean that we compensate them?" ”

"Of course, our mall is responsible for this matter, and everyone has to learn a lesson." Ye Feng said with a smile.

Seeing that Ye Feng said so easily, Yang Jiande was not so natural, but this time he was smart and did not collide with Ye Feng, and asked in a low voice: "Do you want to get it all together?" Do you want to divide it into batches? The impact of splitting into batches should be a little smaller. ”

Ye Feng glanced at him, Yang Jiande didn't dare to say anything more, for fear that he would be angry again.

After a while, Ye Feng said slowly: "What I want is to have a greater impact!" ”

"This... This, Ye Tezhu, you said you would help us..."Yang Jiande was startled, he didn't know where he offended him again, and hurriedly said: "Don't make fun of us, my old Yang won't forget you." ”

Ye Feng scolded with a smile: "Damn, who is joking with you?" Naturally, I have something to do. On the one hand, you tell everyone to come in the afternoon, but you don't tell them on the phone that they are here to collect the money. On the other hand, notify all the media and report to them in the name of consumers, and with the news of the previous few days, they will definitely follow up and report it, maybe someone is trying to make a fuss. ”

"But... What's in it for us? Yang Jiande didn't dare to move, for fear that Ye Feng wanted to harm him, on his first day of work, it was not a big deal to lose his job, he was different.

"Am I in charge or are you up to me?" Ye Feng glared at him. He thought for a moment, sighed and said, "Forget it, I'll explain it to you again." ”

Ye Feng briefly explained his plan, and after Yang Jiande heard it, he was still a little surprised and incredulous, but he was skeptical just now, and now he was half-convinced, so he hurriedly went out to do errands while secretly praying.

After everything was arranged, Manager Yang accompanied Ye Feng to visit the entire mall, and then took him to a hotel for lunch, where he was entertained with good wine and food.

Of course, Ye Feng is not welcome, anyway, this is not spending his own money, besides, he finally got into such a position today, if he doesn't enjoy it, who knows if there will be a chance tomorrow?

At three o'clock in the afternoon, nearly 1,000 people gathered in the square at the entrance of the Feitian shopping mall, and there were more than 300 consumers who were fooled, and the amount of money they were deceived ranged from 100 to 300, and a few were 500, and I don't know if they wanted to blackmail a little more. The rest of the people were all watching the excitement, and some reporters from the city also came.

The time has come, and the consumers below are starting to move, shouting for an explanation from the leaders of the mall.

Yang Jiande asked someone to move a promotion table out, and temporarily built a small stage, and then he and Ye Feng went out together. He is very smart and knows that no matter what the outcome is, it will definitely be reported by the media, and it will definitely be known clearly by the headquarters. Therefore, just in case, he wants to pull Ye Feng as a companion, and if there is a problem at that time, the two of them will bear it together.

Ye Feng had no experience in facing thousands of people, but he thought to himself, "Barefoot people are not afraid of wearing shoes", now Yang Jiande is much more nervous than himself, he is not afraid of what am I afraid of?

"Dear customers and friends, first of all..."Yang Jiande came to say something, and the people below quieted down, waiting for his statement.

The customers who came in and out of the mall crowded over to see the excitement, and by the time Yang Jiande finished speaking, there were already thousands of people watching the square, but there were not many customers in the mall.

Yang Jiande was very cunning, going around and around, condemning those scammers and reminding consumers to be vigilant, but he just didn't directly say how to compensate.

Ye Feng didn't have so much nonsense, took his microphone and said, "Friends, everyone has been deceived and consumed at the gate of the Feitian Mall tomorrow, and it is the fault of our mall." I'm here to apologize on behalf of the mall! ”

Seeing Ye Feng bowing and apologizing, some people in front of him began to shout, "What's the use of apologizing?" How to compensate for this matter! ”

Ye Feng looked down with a smile and continued: "In this matter, we are also considered victims, and the loss is more serious than everyone's. But! Our shopping mall has always adhered to the tenet of putting the interests of customers first, so our shopping mall is responsible for all the losses of everyone! ”

Hearing Ye Feng's statement, the people below were stunned for a while, because they had communicated several times, they thought that it was already good to get half of the compensation, after all, they were greedy and fooled. Now I couldn't help but be stunned when I heard that all the compensation would be paid, and after a while, someone began to applaud, and then everyone applauded together.

"According to the full compensation that everyone has registered, this is the first point; Second, in order to apologize to everyone, while compensating, each person will also be given a free shopping coupon worth 100 yuan..."

Ye Feng hadn't finished speaking, and the consumers below couldn't help but burst into cheers, but they didn't expect to pick up a bargain! Some people can't help but regret watching the excitement, they already knew that they would lose money and make money, and they had to register together last time!

"And... Everyone, be quiet, there are still discounts! Thirdly, in order to apologize and guarantee all our customers and friends, we have decided to make special offers for 100 kinds of products on Saturdays and Sundays! At the same time, from now until the closing of the evening, all customers who shop at the mall will be able to get coupons worth 10 to 200 yuan! Ye Feng said enthusiastically.

Now everyone on the lookers was very happy, and many people began to crowd into the mall.

"I now announce that the coupons are starting to be distributed, everyone is welcome to shop and pick up, for details, please see the notice in the mall! Thank you all for coming here today, and thank you to all the customers for their love for Tomorrow's Flying Sky..."Ye Feng also said a few words at the end.

The staff of the mall have already distributed free shopping coupons to all the media reporters who came according to Ye Feng's request.

Everyone was happy, but only one person had a sad face and a pain in his heart, and that was Yang Jiande, the manager of the mall.