Chapter 039 Debriefing Report

Finally coaxed Gao Nan, Yi Fei lay on the bed, feeling comfortable, but he still couldn't sleep. The matter of the debriefing report, the boss will definitely communicate with him tomorrow, how to deal with it, Yi Fei has not prepared yet.

After more than a month in the company, Yi Fei once thought about how to manage the company if he was himself, after all, everyone has their own dreams, and no one wants to only be a wage earner for the rest of their lives.

Although he doesn't work for a long time, he often chats with his colleagues, and with his own understanding, Yi Fei still has some ideas.

In the debriefing report written before going to bed, Yi Fei listed all his thoughts, and planned to improve them tomorrow when he was on the road.

Now that he can't sleep, Yi Fei began to think about how to organize the language if the boss asked.

Most of Yi Fei's understanding is about the design department, after all, he has not been in contact with other aspects, so he has no knowledge.

The company he is working for now is a bit different, the business is taken back by the boss, and the business department is just for customers, playing the role of a bridge between the design department and customers.

Through the interaction between the design department and the business department, Yi Fei still feels that there are some problems, mainly in communication, the story of General Harley and the comet has also been widely used as a metaphor for the distortion of information transmission.

In 1910, the process of an order transmission for a certain unit was as follows:

Major to Officer on Duty: Tomorrow night around 8 o'clock, Halley's Comet will be likely to be seen in this area, and this kind of comet can only be seen once every 76 years. Order all the soldiers to assemble on the CAO field in field uniforms, and I will explain to them this rare phenomenon. If it rains, they gather in the auditorium and I'll show them a film about a comet.

Officer on duty to captain: According to the order of the major, tomorrow at 8 o'clock in the evening, Halley's Comet, which appears once in 76, will appear over the CAO field. If it rains, soldiers in field uniforms are paraded to the auditorium, a rare phenomenon that will occur there.

Captain to Lieutenant: By order of the Major, tomorrow at 8 p.m., the extraordinary Halley's Comet will appear in the auditorium in a field uniform. If it rains on the CAO field, the major general will give another order, which will only appear once every 76 years.

Lieutenant to Sergeant: Tomorrow at 8 p.m., the Major will appear in the auditorium with Halley's Comet, which happens every 76 years. If it rains, the Major will order the comet to put on a field suit and go to the CAO field.

Sergeant to Soldier: When it rains at 8 p.m. tomorrow night, the famous 76-year-old General Harley, accompanied by a major, will wear a field uniform and drive his "Comet" car past the CAO field to the auditorium.

Regardless of the authenticity of this story, there is a problem of distortion in the transmission of information, and it does exist.

In the company, communication with customers needs to be conveyed through the business department, which leads to omissions and misunderstandings of information, which often leads to duplication of effort.

Today, Li Fei was talked to by the boss, that is, the business department did not communicate well with the customer, misunderstood the customer's opinion, and conveyed it to Li Fei, and Li Fei misunderstood, which caused the revised draft to be very different from the customer's expectations. No matter whose mistake the customer makes, if they are not satisfied, they will directly complain to the boss.

In this regard, Yi Fei believes that as a designer, it is necessary to communicate directly with customers, through direct dialogue, designers can accurately understand the meaning of customers, and through interaction, make works that satisfy customers.

There is also the place where Yi Fei has the biggest opinion on Li Fei, the head of the department. This guy often changes his orders every day, and moreover, what he has said, he will selectively forget. Of course, what he forgot was his own unreasonable arrangement or wrong remarks.

Several times, because of the deviation of information transmission, Li Fei's modification opinions were different from the customer's meaning, and the customer was not satisfied, but it was the designer who was trained.

Regarding this, Yi Fei also thought of a corresponding solution, that is, to change the mechanism of issuing orders from supervisors, now it is all information society, and there is no need to increase the cost to do this, instant messengers, chat software can do it.

If any arrangements made by the supervisor were recorded through the chat tool, there would be no hateful phenomenon like Li Fei's backtracking.

Regarding the design department, most of Yifei's ideas are based on the consideration of their own interests and the company's situation.

The current company is in a state of big pot rice, and the wages of employees are only so much every month, except for the pitiful overtime allowance, there is basically no fluctuation.

Such a result, whether it is for the company or for the employees, is not a good thing, in the employees, no matter whether they are good or bad, there will be no change in wages, of course, it is passable. As long as you can cope with the customer, you will complete the task.

In addition, Li Fei, the supervisor, abused his power and often reversed black and white, which caused the accumulation of employee resentment.

How long has Yi Fei been there? all have a grudge against Li Fei, and it is conceivable how much other employees have opinions. It's just that these people, for various reasons, suppress their resentment in the bottom of their hearts.

However, once this kind of resentment breaks out, it is basically the final result of employees changing jobs, and the company's personnel turnover is very large, and this factor is the most important.

In other aspects, Yi Fei didn't know whether to say it or not. However, the boss has requirements, and Yi Fei also listed some in the debriefing report.

For example, the company's salary composition, the calculation of overtime wages, and the attendance system, Yifei has its own ideas.

Attendance system, as a company, attendance is indispensable, and Yi Fei still feels very reasonable about a flexible work system proposed by colleagues.

The so-called flexible work system, in fact, is in terms of attendance, relaxed, as a design company, overtime is frequent, but after overtime, you still have to go to work on time early the next morning. I often complain when I work overtime.

Yi Fei himself is like this, not to mention those old employees. In the design department, Yi Fei himself got the first month of full attendance, but colleagues often joke that the company's full attendance award is the same for them as if they didn't.

There are also more sleek colleagues, when they can't arrive at work on time, they call someone to help swipe the card. Not for full attendance, but so as not to be too late too often.

As for overtime, it's even more incredible. Many times, because of the tight time required by customers, the task cannot be completed during normal working hours, so they can only work overtime.

Those who stay and work overtime, which one doesn't want to finish it early, so that they can go home early. But the company's overtime system is very cao. I was very considerate and reserved for two hours of dinner. The two hours after work is dinner time, and overtime during this time period is not counted as overtime.

Although the boss has a heart, overtime not only has a working meal subsidy, but also overtime pay, but it is this calculation method that makes the colleagues who stay overtime complain.

Yi Fei once dreamed that if he could manage the company, he would find a way to get rid of this malpractice and make his employees work with passion.

His method is actually very simple, and many companies have also adopted this method, but how it is implemented, Yi Fei does not know.

According to Yi Fei's idea, the company's existing salary system needs to be completely overturned, and the boss has such a big determination Yi Fei doesn't know, but he is a recent college graduate, and the boss has requirements, so he still puts his ideas and discernment.

In the debriefing report, Yi Fei suggested that the salary of the company's employees should be divided into two to three parts, one part is the position salary, the other part is the performance salary, and the other part is the reward.

The salary of the position is unchanged, as long as it is not a major mistake, this is the minimum salary of the employee, as for the performance salary, it is as an incentive salary, which is equivalent to the project commission, starting from scratch and not capped.

The reward part is to prepare for projects with high customer satisfaction, and there is this kind of reward mechanism, and employees will definitely try their best to do a good job when they are working, rather than getting by and coping with things.

Once the new salary system is implemented, the effect will be immediate. If employees want to earn more money, they have to work more and do a good job.

As for the calculation of performance salary, it is directly calculated based on the project, and the more work you get. For each project, according to the profit margin of the project, a comprehensive evaluation is set to set a commission ratio, and after the employee completes it, if the customer is satisfied, he can get this commission.

Of course, this system is somewhat disadvantageous to colleagues in the management, after all, their work is not only the actual work, but also the daily management.

The method that Yi Fei thought of was the bonus commission, and the project commission of each project was divided into several parts, a part of the business department, a part of the designer, and a part of the management of each department.

After a project, designers and salesmen can clearly know how much commission they can get when the project is completed. If you mess up, you will get less bonuses or how much you will be penalized.

Of course, in order to prevent the occurrence of uneven project fat and thin, there must be a comprehensive consideration when determining the project bonus, and employees should not feel that there is more oil and water in a certain project and less oil and water in a certain project.

As long as a reasonable commission system is formulated, with the company's business volume, the wages of employees will only be more than the current one. And, in terms of positivity, it's definitely a huge boost.

It is conceivable that how much commission can be obtained after a project is won and completed, and every employee knows very well that for the sake of their own pockets, employees can still work hard?

In addition, according to customer satisfaction, a certain percentage of additional bonuses are set, and a certain percentage of profits are taken out as bonuses for projects with high customer evaluations.

With the sting and excitement of the bonus, who can not work hard to do well? No one is going to give their wallet a hard time.

After sorting out the ideas and suggestions he listed, Yi Fei got up and supplemented the "debriefing report" before he was satisfied and ready to rest.