Chapter 380: Problems Continue

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It came very suddenly, and I was celebrating last night, and when I woke up, such a big thing happened. Pen, fun, pavilion www. biquge。 info

Although You Huanchang was very calm, things were still fermenting, and it seemed that it was far worse than he imagined.

This is not an emergency, but someone is manipulating behind the scenes, You Huanchang and they are actively dealing with this matter, and hundreds of thousands of customers are constantly complaining.

The press conference was held quickly, and many reporters were summoned to the scene, and You Huanchang announced the handling method, and first gave compensation measures and gave free coupons for hotel accommodation.

Although this move calmed down the customers a little in a short period of time, this was not enough to calm down their anger and losses, and the daily questions raised by the scene were also very sharp, all of which were very targeted, and the things that were finally suppressed were picked up by the reporter again.

Seeing this situation, Su Qing hurriedly announced the end of the press conference, and You Huanchang hurriedly returned to the office.

"What's the situation, why do so many reporters ask such sharp questions, how do you do things?" You Huanchang pointed at the public relations manager and shouted.

"We've done screening, but are the journalists still opinionated? As far as freedom is concerned, we have no control over it. Public relations manager Liu Xiang looked at You Huanchang with an aggrieved face.

"You can't control it either? You're a PR manager, you're telling me this? You Huanchang looked at Liu Xiang angrily.

Liu Xiang is a very gentle woman, she looks very sweet, but she is definitely very neat and capable in doing things, which is completely inconsistent with her appearance. But being scolded so angrily by You Huanchang, she didn't dare to refute half a sentence at the moment.

"Now is not the time to pursue the issue, you go and prepare a press release, clarify the problems of this press conference to the outside world, and then lay out the next things, stabilize the media first!" Su Qing saw that You Huanchang was so angry, and stood up and said.

"I don't want the loss to continue to deteriorate, now that we have introduced compensation measures, the next thing is to see how to get this thing over as soon as possible, and then let the customer regain confidence in us, and the other thing can't just be settled, we have to let it fall into place." You Huanchang looked at Liu Xiang and Su Qing and said.

After Liu Xiang went out, Su Qing was still sitting in You Huanchang's office.

"It's the first time I've seen you so angry, Liu Xiang is very capable, it's very unfair for her to scold her like this, this matter is obviously manipulated by someone behind the scenes, and she can't control this matter very effectively, even if she replaces this public relations manager." Su Qing looked at You Huanchang, she was speaking for Liu Xiang.

"The reason why I'm so angry is not completely about this press conference, but for the whole thing, I think we are a little slow to deal with the crisis, yes, I shouldn't be so angry, I didn't control my emotions for a while, I will apologize to her, but the matter has to be resolved first, maybe my anger will make the atmosphere more tense!" You Huanchang looked at Su Qing, although he was in a bad mood, he could still calm down in front of Su Qing.

"Now that things have stopped, what we have to do now is not to let things ferment again, to choke the media first, and not to let the media continue to deteriorate this matter." Su Qing went on to say that she was very active in solving this problem. "Let me say hello to my friends from the media first!"

You Huanchang sat on the chair, looking at the computer screen, which was refreshed with news one after another, all about Ligao International, and all of them were negative news, he was in a very bad mood, because this was the first time he was facing such a big problem, and it was such a serious problem.

"Tianke Company officially sent us a lawyer's letter to sue us for problems with our system, which caused them serious losses, and this time their system was also attacked, and it was affected from our side, and they also caused very serious losses." Gu Xue hurriedly walked in, looked at You Huanchang and Su Qing and said.

"A lawyer's letter was issued so soon? That's a little too fast! Su Qing looked at Gu Xue and asked.

"Yes, their boss is very angry, and he wants us to compensate them for all their losses, 500 million dollars." Gu Xue paused and looked at You Huanchang and said, Gu Xue hesitated when she said this.

Tianke is the largest ticketing company in Xiangcheng, and is also the only ticketing partner of Legao International, a global business system, for the booking of global air tickets.

"This matter is also a bit strange, why Tianke Company sent us a lawyer's letter so quickly, and there is no room for negotiation." Su Qing looked at You Huanchang, and she looked puzzled.

"The whole time is a trap, we should be rectified this time, and we still have to kill our rhythm." You Huanchang leaned back in the chair and looked at Su Qing and Gu Xue.

"Now how are we going to reply to Tianke?" Gu Xue asked.

"Don't respond to them yet, I still need time to investigate this matter, I don't believe that the results of our efforts can be destroyed so simply." You Huanchang looked at Gu Xue and said. "Hold it off first, give me three days, and I'll give them a satisfactory answer after three days."

"Okay, I'll do it now! It shouldn't be a problem to drag on for three days. Gu Xue replied, she would deal with this matter immediately.

Now You Huanchang mainly relies on Su Qing and Gu Xue to deal with the problem, and the other department managers are just dispatching roles, You Huanchang suddenly felt the drawbacks of manpower use in this matter, and the whole time seemed to become difficult to deal with.

There was such a problem suddenly in Legao International, and the whole company was nervously dealing with the problem.

This incident even immediately covered up the information that Liu Yunfei returned to Xiangcheng, and this incident caused a great repercussion in Xiangcheng.

"God help me, I didn't expect such a big thing to happen so suddenly." In Liu Yunfei's office, he said to Huo Zishan very proudly.

"It doesn't have much to do with you! They are now separated from Haotian Group, and nothing should have an impact on Haotian Group! Huo Zishan looked at Liu Yunfei with some doubts, he didn't know what Liu Yunfei meant by saying this.

"Although this matter can't directly affect Haotian Group, but the relationship between You Huanchang and He Ling, we can't ignore it, if we want to deal with He Ling, You Huanchang will definitely be a trouble, this person you haven't been in contact with, he is a person who can't be ignored." Liu Yunfei looked at Huo Zishan and said with a smug expression. Business tycoons

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