"What's the noise downstairs?" Zhang Zhiqiang frowned slightly.

As soon as Zhang Zhiqiang's words fell, Shen Xiaofei ran in in a panic without even knocking on the door.

"What's going on?" Zhang Zhiqiang asked with a serious expression.

"A customer was not satisfied with my plan and came to the door." Shen Xiaofei said with an embarrassed face.

Shen Xiaofei received the customer's complaining call before, and replied a few words impatiently, but she didn't expect the customer to come to her to settle the account. As soon as she saw the customer enter the door in a rage, she quickly ran up.

"What scheme?" Tang Jingjing asked.

"Now it's popular to collect likes, the third anniversary of the opening of her photo studio, I, I let her spread the publicity, collect enough 36 likes to get a free package worth 98 yuan, but today she came to her store a lot of customers asked for a free package, so, so she was a little dissatisfied. But I can't be blamed for that. Shen Xiaofei knew that this matter was not easy to handle, so she didn't have the heart to worry about Tang Jingjing, so she told her about the matter.

The more Zhang Zhiqiang listened, the more ugly his face became, this co-authorship is to let customers pay a lot of money for publicity, and then pay a lot of money to send a package for free, who can co-author? I really don't know how Shen Xiaofei's brain grows, how can she come up with such a bad idea? What can I do? Zhang Zhiqiang also made a difficulty.

Photo studios lose credibility if they can't give them away for free. If it is given away for free, it will lose a lot of manpower and financial resources. Then this planning activity is equivalent to a complete failure, and New Vision will have to compensate for it. Is there a compromise? Tang Jingjing couldn't help but think.

Shen Xiaofei saw that Zhang Zhiqiang and Tang Jingjing didn't speak, and their faces were not very good, so she panicked even more.

"What kind of photo studio is it?" Tang Jingjing asked with a serious expression.

"Beibei Children's Photo Studio is a small shop that is not very well-known." Shen Xiaofei swallowed a mouthful of saliva and whispered.

Children's photo gallery, children's photo gallery, children's ...... Tang Jingjing's mind was running rapidly.

At this time, the customer downstairs was already getting more and more noisy, and he was clamoring to expose this bad company.

Although he hated Shen Xiaofei in his heart, Zhang Zhiqiang also had to consider giving him the aftermath, so he said: "Xiaofei is not suitable to go down at this time, so as not to be more noisy and fierce." As an assistant manager, in addition to being proficient in business, you must also have the ability to integrate and coordinate and deal with complex problems. Now is a rare opportunity to exercise, Jingjing, you can go down and have a look. Report back to me afterwards and I'm sure you'll be able to handle it. Zhang Zhiqiang said in a high-sounding voice, throwing this hot potato to Tang Jingjing. Shen Xiaofei, who was on the side, listened to Zhang Zhiqiang's words, and was so happy that she almost didn't laugh out loud.

"Okay." Tang Jingjing nodded. Who made the family a manager and himself a deputy manager? You have to bear the hard work, the hard work, and the hard work. She knew that in this way, if this matter was not handled well, not only Shen Xiaofei would have to be dealt with, but she would also be responsible.

"What does that customer call him?" Tang Jingjing turned around and asked before leaving.

"Sun Shuiying." Shen Xiaofei hurriedly replied.

Tang Jingjing nodded, turned around and went downstairs.

"What's the matter with you, how can you come up with such an idea?" After Tang Jingjing left, Zhang Zhiqiang began to count Shen Xiaofei.

"Isn't this all popular now?" Shen Xiaofei felt that she was quite aggrieved, and defended in a low voice. She also received a cartoon plush toy for free yesterday.

"Popular, how did the pop people come to the door? Pop people don't know how to get it themselves, and they still need to hire planners? Zhang Zhiqiang asked angrily.

"She agreed to do that at the time." Shen Xiaofei lowered her head and whispered.

"She's still coming to the door to ask for compensation?! Do you know that if this matter is not handled well, New Vision will lose a lot of money, and these money will naturally be compensated by you, not only that, but I will also be affected, and the reputation of New Vision will also be affected, you, you! The more Zhang Zhiqiang spoke, the more angry he became. In case this matter is not handled well, Luo Renda will definitely have to talk to himself. As soon as he thought of this, Zhang Zhiqiang became even more angry.

"I, I didn't know it was going to happen." When Shen Xiaofei heard this, the tears of grievance followed. Indemnify yourself? How much do you have to lose?

"Okay, what's the use of crying. I hope Tang Jingjing can have a way. Zhang Zhiqiang was upset and paced back and forth in the office. I hope Tang Jingjing can come up with a good solution. Hey, what can be done? Can the leaflets that were sent out be recovered?

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Tang Jingjing came downstairs and saw several people surrounding the customer to say good things, but they all had expressions on their faces that they didn't know what to do.

Sun Shuiying looks like she is forty or fifty years old, and she is dressed relatively ordinarily. The store celebrates its third anniversary, and it is estimated that this store is something that her family has managed to accumulate. It seems that the business in the store has always been relatively average, otherwise she would not have thought of hiring a planner to do the event.

"I won't tell you, I'll find your manager." Sun Shuiying was angry, her face was quite ugly, and her body was still trembling slightly because of excitement.

"Go get busy." Tang Jingjing came to him and said in a calm voice.

Gu Xue'er, Wang Dapeng and others were afraid that Tang Jingjing would suffer, so although they left temporarily, they kept paying attention to the movements here.

"You're the manager here?" Sun Shuiying asked excitedly. As soon as I thought that this event had just begun, there were five little girls running together this morning to ask for a free package, and three more came in the afternoon, and this event will be held for a month, how much will I have to lose by then?! Fortunately, I had an idea, saying that the photographer went to shoot the exterior and asked them to come back at another time. However, it's not a way to drag it out like this? called Shen Xiaofei, the other party's attitude was still so bad. So as soon as her husband came back, she came in a hurry. Today, she must ask for an explanation!

"I'm Tang Jingjing, the deputy manager here, Sister Sun, let's sit here?" Tang Jingjing pointed to the customer reception room and said with a smile.

"I'm looking for your manager, your store is a black store, what a bad idea! I should really put up a big-character poster for you to expose you! Sun Shuiying shouted dissatisfied.

Fortunately, there are no customers at this time in the afternoon, otherwise the impact is really bad. Tang Jingjing frowned slightly, straightened out her emotions, and said with a serious expression: "I am the deputy manager Tang Jingjing, this matter is now handled by me, if you are really here to solve the matter, let's sit down and talk slowly." If you're just here to make a noise, then I'm not going to say anything. ”

When Sun Shuiying heard this, she immediately stopped cooking. After all, she is here for the business of the store, if no one cares, it is useless for her to make trouble every day, and besides, she doesn't have the time to come every day.

"Sit down and have a glass of water." Seeing this, Tang Jingjing knew that this customer had compromised.

"It's not easy for me to open this store, there are old and young, what do you think is your idea? I don't understand, don't you understand that you are professional? What a trick. Although Sun Shuiying was still denouncing her dissatisfaction, her emotions were no longer so excited.

"Let me see your plan." Tang Jingjing said softly. She understands the customer's feelings, and it is true that her company is causing problems for others.

"I'll take it." Sun Shuiying took it out of her bag as she spoke.

Tang Jingjing looked at it carefully while pondering what to do.

"It's only the first day that eight customers came, and this event will take a month, so how much do you have to lose? Your clerk, her attitude is still so bad, she doesn't care what she says, she doesn......'t care about it" Sun Shuiying was nagging on the side, which shows how much this matter makes her heartbroken.

"Sister Sun, that's the case, our clerk may not have explained it to you clearly. The activity is still done in this way, but in terms of specific operation, you listen to me and explain it carefully to you. Tang Jingjing spoke slowly. It was the most cost-effective and effective way she could think of.

"You say, I'll listen." Sun Shuiying listened carefully, like a primary school student seeking truth in class.

"Let's talk about the content of the package first, what exactly does your 98 yuan package include, it's okay in the publicity, you can set it yourself, so that you can adjust it appropriately, for example, it includes two monographs, a poster, you can change 3 sets of clothing, of course, the content of the package can also be changed according to your requirements." Tang Jingjing said very slowly, one is conceiving, and the other is so that customers can understand it.

"Hmm." Sun Shuiying nodded and took out a notebook to record.

"In terms of shooting, the method of making an appointment for shooting is implemented, and the key point is that customers who come to the shooting must pay a deposit of 100 yuan first, and they can only shoot after a month, and the deposit of 100 yuan will be refunded on the day of shooting." Tang Jingjing continued.

"Refund the deposit? Isn't that the same? It's free, don't I still lose money?! When Sun Shuiying heard this, she immediately interjected.

"It's not the same. If you think about a customer who refuses to pay a deposit, it is equivalent to giving up on participating in the campaign, and your publicity is in place, but there is nothing to lose, and they may become your future potential customers. Customers who are willing to pay a deposit must be willing to shoot. Now there is only one child in the family, the child tossed for a long time, changed a few sets of clothes, and finally when choosing a film, look at this one, that one is also great, how many parents can resist choosing only 3 photos? At that time, you may want a photo album, or even choose a table, and these three are equivalent to gifts. So in terms of cost, it's very small, right? Of course, it is not excluded that individual customers take advantage of the heart, as long as these few photos, but such people must be a minority. You've been running a photo studio for a while, and you should know the psychology of your parents best. Tang Jingjing heard that when many brides take wedding photos, they have to add a lot of money in the end, because they can't give up those beautiful photos. So she believes that it is difficult for many parents to give up their children's beautiful shots, right?

"Not bad, not bad!!" When Sun Shuiying heard this, she suddenly realized that she was immediately overjoyed. There are often customers who add money to choose a few more photos for their children to include in the book. If it's like what the assistant manager said, it's really a viable way.

Hearing the other party's agreement, Tang Jingjing also breathed a sigh of relief. Fortunately, the other party is purely for their own business, and if it is instigated by competitors behind their backs, then this matter is a big deal.

"But what if it doesn't work out?" Sun Shuiying smiled. She said this just to get the other party to give her a discount and make up for her possible negligible loss.

"The effect should not be a problem, but the misunderstanding between us made you run this one more trip, and I will give you a 20% discount, and the money will be credited to your account tomorrow." Tang Jingjing said. She didn't want to make a fuss, and it was true that there was fault on their side.

"It's still your high level, no wonder you can be a leader at a young age, the eldest sister obeys you! You're so much better than your clerk, and her attitude is so bad. The matter was solved, Sun Shuiying couldn't help but hit Shen Xiaofei's small report, and happily wrote her bank account number to Tang Jingjing.

"I will definitely educate her on criticism." Tang Jingjing said with a smile.

"Okay, I've got to go back, there's a lot more to do." Sun Shuiying said with a smile.

"Welcome to the next time." Tang Jingjing sent Sun Shuiying to the door.

Shen Xiaofei had been paying attention to the movement downstairs upstairs, and when she saw Sun Shuiying happily leaving by the window, she was puzzled, and she didn't know what Tang Jingjing had done.