Chapter 175: It doesn't matter who is who
Chapter 175 It doesn't matter who is who
The third more
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On the fourth floor, next to the conference room is the general manager's office, and opposite is the general office. γγ
When Ma Liang and Qi Xiaosai came to the fourth floor, they heard Zeng Kecheng's voice in the general manager's office: "I have long said that Ma Liang is young how can he be qualified for the position of general manager of the logistics department, now look at it, he has made such a naΓ―ve and low-level mistake, the customer said that this matter will directly affect their business sales, this batch of gift bags is used today to provide benefits to employees of a state-owned enterprise, and the beer is also ordered, and now the gift bags are different, like what words?" If the customer's reputation is lost, the brand reputation of our Jinshun Beer will also be ashamed."
"It was just a small mistake, you also said, it was a new employee on duty that day, and Ma Liang was not on ......," Zong Meng, the company's general manager and marketing director, said with a smile.
"Ma Liang is relieved to let a new staff member on duty, isn't this nonsense? I'm now a little worried about the next delivery, their logistics department will send the wrong variety of goods, and the freight of the near delivery is nearly five percent higher than before, who makes the money? At the beginning, I didn't agree to contract all the company's transportation business to a freight company, and the relationship between Fang Yuping, the owner of Red Sun Freight Company, and Ma Liang, no one in the company knows. Zeng Kecheng said angrily.
In the office, Zong Meng didn't speak again, as if thinking about something.
Outside the door, Qi Xiaosai listened to the words inside, became more and more frightened, looked up at Ma Liang with some fear and worry, and felt even more guilty in his heart - all blame me, let Ma Liang, a department manager who is young and capable of working but very sè, be blamed......
But Ma Liang sneered, raised his hand and knocked on the office door a few times, tuk tuk tuk tuk ...... By now, Ma Liang is completely sure that this matter is a ghost deliberately done by Zeng Kecheng.
"Come in." Zongmeng's voice came out.
Ma Liang unscrewed the door and pulled Qi Xiaosai in.
"Hello, Mr. Zong." Ma Liang had an undisguised frost on his face, nodded slightly to Zong Meng, and then turned his head to look at Zeng Kecheng with a sneer, and said, "Yo, Zeng Li is also here, I went to your office to find you just now, I thought you should go to the human resources department now, and I came here to make a small report." β
"What do you mean?" Zeng Kecheng said angrily.
Zong Meng frowned and said, "Pony, calm down, sit down and talk about something." β
Ma Liang nodded, and then pulled Qi Xiaosai to sit down in front of the sofa next to him, while turning his head to comfort Qi Xiaosai, who was nervous and timidly sitting on the sofa, and said: "Xiao Qi, don't be nervous, isn't it just a lawsuit, let's go all over the world with reason, it's okay, relax." β
Zeng Kecheng sneered and snorted.
Zong Meng was amused by Ma Liang's words, and said: "Xiaoma, what you said is really serious, my office has become a court, haha...... Oh, this is Qi Xiaosai, right? β
"Hello, Mr. Zong." Qi Xiaosai hurriedly stood up, bowed his head nervously with a red face and said.
"Well, don't be nervous, tell me about it, what's going on...... Zong Meng said with a gentle expression, while not forgetting to look at Ma Liang with a smile, and quipped: "Isn't this the general manager of your department to support you, say boldly, haha." Zong Meng is like a mirror in his heart, the best result of this matter for the time being is not to deal with it, and the company's senior management will discuss whether it is necessary to make some changes to the authority of the logistics department on this matter.
"It's me, it's all because I'm not serious and careful in my work, I'm sorry." Qi Xiaosai pursed his lips, thinking that he must not implicate Ma Liang, after all, this is a large company, Ma Liang is just the manager of a new small department, but he is willing to fight for me, a newcomer subordinate, if the trouble continues, even if they take advantage of it in the end, then Ma Liang may be excluded and slandered in the future - Thinking of this, Qi Xiaosai gritted his teeth, turned his head and said to Zeng Kecheng: "Zeng Li, don't be angry, I am a newcomer, I have shortcomings in work, please forgive me, I am personally willing, We are willing to bear the loss suffered by the company, and strive to send the gift bags required by the customer as soon as possible......"
Listening to Qi Xiaosai's statement, Ma Liangxin was immediately a little annoyed, what kind of apology did he say? Is this directed at you? This is obviously aimed at my Ma Liang and our departmental office.
So Ma Liang immediately reached out and grabbed Qi Xiaosai and dragged her to sit down, and said angrily: "What are you talking nonsense? Stop talking, it's useless."
Zeng Kecheng snorted coldly, looked angry, and said unrelentingly: "Bear the loss? How much is the loss calculated? The customer has already lost trust in their customers and the credibility of our company, how can we guarantee it? Can you afford these losses? β
"Yes, I'm sorry......" Qi Xiaosai cried again.
Ma Liang squeezed Qi Xiaosai's hand with some anger, signaled her to stop talking, then got up and took out the shipping bill stub from his pocket, walked over and put it on Zong Meng's desk, and said coldly: "Zong, this is the stub of the bill of goods shipped on the same day, printed by the computer, and there is also an archive in the financial office, and they also have it in the sales office, and it will definitely not be changed artificially...... You see, there is no clear picture of what kind of gift bag you want at all, is it the responsibility of our logistics department? Is it Xiao Qi's responsibility? β
Zong Meng frowned, picked up the stub of the shipping order, glanced at it, and looked at Zeng Kecheng.
"Mr. Zong, I also told you just now, when I filled out the declaration form that day, I did neglect this point, but ......" Zeng Kecheng turned his head to look at Ma Liang and Qi Xiaosai, and said: "If the variety is not clearly written with the gift, can't you call our office and call me?" There is a duty in our office that day, and the customers of Qiqihar can also call, how can they send the goods away without being clear? β
"Less." Ma Liang sneered and said, "Don't think I don't know, you just deliberately didn't fill in the clear pretending to be a grandson?" β
"Hey, what do you mean by that?" Zeng Kecheng was furious.
Zong Meng frowned and reprimanded: "Pony, how can you scold people?" β
"I'm sorry, I lost my temper." Ma Liang smiled slightly, made an apologetic expression to Zong Meng, and then turned his head and said to Zeng Kecheng: "What's the matter with your mobile phone that day?" Your office attendant doesn't know what kind of gift bag to send? The person in charge of Qiqihar was not there, and the person on duty in their company was not clear...... What's going on? Would you like to check the call history of our office phone, and have you called you one by one? β
Zeng Kecheng immediately said: "The customer in charge of Qiqihar can't be contacted, how do I know what the reason is, as for the person on duty in our office, the customer is in charge of me, of course he doesn't know about this matter, and my mobile phone is turned on all day on Sunday, how can I not get through?" β
Having said that, it is equivalent to a stalemate.
There's no way to say who's who has to come out - you say you can't get through to me, I say I'm always on all day, who is going to reason with this? As for calling Qiqihar customers to implement the real situation, there is no need to call, the customer is Zeng Kecheng, if Zeng Kecheng intends to embarrass Ma Liang, he will inevitably choose a customer with the best relationship to cooperate; And Zeng Kecheng admitted to Zong Meng in advance that he was negligent, responsible, sincere, and this reason is completely understandable.
However, at the last moment of delivery, it was not confirmed, and the logistics department and the warehouse should take on this responsibility.
The sales department is an old department, and the people in the regional offices will definitely agree with this, who is not negligent when they are busy? Since your logistics department is responsible for the external transportation of goods, I want you to take care of this last checkpoint. In the final analysis, the new department should bear the blame.
Ma Liang sneered and said, "Yo, you're playing with a two-skinned face, right?" Okay, since everyone is responsible, why did you come to our office and lose your temper with my staff, and threaten to fire her...... Do you have that right? What is it like to bully people? β
"I, I'm not angry at that." Zeng Kecheng said, he was quite ashamed of this, and it was too much for him to bully a new employee or a girl.
"Then apologize......" Ma Liang looked at Zeng Kecheng coldly.
"This ......" Zeng Kecheng never expected that Ma Liang would make a huge noise, but it was just to make him apologize to Qi Xiaosai.
Qi Xiaosai hurriedly said: "Manager, no, no need. β
"Don't squeak" Ma Liang reprimanded in a low voice, then the corners of his mouth curled, and he said to Zeng Kecheng with anger: "Oh, you can do this when you are angry, so will I feel uncomfortable every day in the future, and I can also go to your office and scold you like a turtle grandson to relieve my anger?" β
"You ......"
"What's the matter? If you do this, can't others do it? Let me tell you Zeng Kecheng, if this incident happens today, I must apologize to my subordinates in your office, and you will also have to apologize in public at the meeting next Monday" Ma Liang glared, and his tone became more and more unkind: "Don't think that this kind of thing is done, and there is no way to expose you, it will be lawless, and it is also the fault of the first when you issued the invoice, you still have the face to rely on others, if it weren't for Zongzong's face, I would like to shave you now, believe it or not?" β
Zeng Kecheng couldn't help but shudder, with Ma Liang's heart, he really dared - if it weren't for this, Zeng Kecheng would not have reprimanded a new employee Qi Xiaosai in a roundabout way, but directly reprimanded Ma Liang.
Zong Meng smiled and waved his hand to persuade: "Okay, both parties are responsible, just pay attention not to make this kind of mistake in the future, the most important thing now is how to recover losses for customers, and try to restore our company's reputation in the hearts of customers...... Don't be serious in this regard, the company will bear the loss this time, Qiqihar's customers, communicate well, and send the gift bag as soon as possible. β
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