After finishing the finishing work, it was already twelve o'clock in the evening, and after seeing the employees go out after work, and confirming the status of the night shift personnel as usual, Ou Yangmingmei left the hotel.

Outside, Ouyang Minghao's Magotan car had already stopped at the door, thinking that he was here to pick her up.

It's so late, I'm still waiting outside, and I don't make a phone call to urge, this kid is really enough.

Ouyang Mingmei went to pull the co-pilot's door and found that the door was locked inside and had not been opened.

Isn't the person in the car?

She was a little suspicious and leaned on the glass of the car with dark film to take a look, and found that Ouyang Minghao seemed to be too sleepy, he had already leaned on the driver's seat, asleep, and his head was tilted to the side because of gravity, looking very uncomfortable.

For a while, Ouyang Mingmei's heart was very sour.

What kind of tired person should this be, so that you can fall asleep?

Ouyang Mingmei was distressed, and at the same time annoyed that she shouldn't have been busy with business recently, but instead threw the matter of learning to drive, which she had planned at the beginning, out of the clouds.

Ou Yangmingmei made up her mind immediately, she must go to register for a name tomorrow, then learn to drive on time, and take down the certificate as soon as possible, so that Minghao will not have to work so hard in the future, and come to pick her up and go home so late.

Sighing, Ou Yangmingmei still knocked on the driver's window and woke Ouyang Minghao up.

In fact, she really wanted her brother to rest for a while, and she didn't want to wake him up, but she didn't know how long she had been in that sleeping position, and her neck must be very uncomfortable after waking up, and she had to wake up sooner or later anyway. It's better to wake up early and go home for a good night's sleep.

Hearing the sound of "bang", Ouyang Minghao woke up from his sleep, and when he saw that his sister had come out, he sat up straight, wiped the saliva that overflowed a little from the corner of his mouth, and opened the car door.

"Just now, I accidentally fell asleep." Ou Yangminghao said a little self-deprecatingly.

"I saw you asleep, and in the future, you were done with your business. Go home early. You don't have to wait for me at the hotel all the time, I can take a taxi back. You have to get up so early and go to bed late all the time, your body can't bear it. Ou Yangmingmei looked at her younger brother who had obviously lost a little weight in the past few days, and said distressedly.

"I can't get a taxi so late. Besides, you're not safe alone. Ouyang Minghao objected. The car was started. Turned the corner and got on the road: "Anyway, I sleep at home, and I sleep in the car, it's the same." ”

Ouyang Mingmei knew her brother's character. Knowing that it was useless to talk more, I stopped talking.

But in my heart, I was thinking about learning to drive as soon as possible, got my driver's license, and by the way, I had to buy another cervical pillow for my younger brother, so that even if I squinted a little in the car for a while, it would not be so uncomfortable.

The next day, early in the morning, Ouyang Mingmei found a very good driving school with the relationship of friends, registered and paid, and arranged relevant learning courses.

After doing these things, Ouyang Mingmei specially went to a large department store and purchased a relatively comfortable U-shaped cervical pillow, which can be worn on the neck when there is a little news in the car, which can be more comfortable and protect the cervical spine.

specially turned to Xinxiangyuan again, put the pillow in Ouyang Minghao, and Ouyang Mingmei went to the hotel.

When I arrived at the hotel, it was almost twelve o'clock at noon, and the passenger flow had increased significantly, and it was relatively lively, but Ouyang Mingmei sensitively found that the rest and waiting area was empty today, and I didn't see the waiting guests.

Ouyang Mingmei specially turned around the upper and lower floors one by one, and found that at noon today, the tables in the hotel were not full, and there were two private rooms that were not used.

From the opening of the hotel to the present, it has taken about half a month.

For newly opened hotels, because of the promotion during the opening period and consumers' curiosity about new things, there will be a phenomenon of customers bursting in the early stage of opening, but this situation will gradually disappear according to the opening time, and will enter a relatively sluggish period, and then the hotel will rely on good reputation and continuous promotion of preferential activities to maintain the stability of old customers and attract new customers, so that the hotel can do better and better.

Now, it is clear that the hotel is going to enter a relative downturn, which is almost unavoidable, but the time can be shortened.

Ouyang Mingmei thought about it, called Wu Qiuya to the office, and then asked the finance department to make corresponding reports on the recent sales and passenger flow for her to analyze and make decisions.

"What does Manager Wu think about the recent decline in the number of visitors to the hotel?" Ouyang Mingmei asked straight to the point.

As the lobby manager, it is necessary for Wu Qiuya to issue a certain marketing strategy and proposals to improve the hotel's operating conditions, and Ouyang Mingmei believes that she should have some ideas to be qualified.

Wu Qiuya nodded: "The recent passenger flow has indeed declined, and I have conducted a certain amount of market research and analysis according to the situation of the surrounding hotels. ”

Indeed, to make a consumer give up the usual products and the restaurant they are used to, you must first have the ability to attract customers to give up the original thing, and this ability is enough profit.

"This is indeed one aspect, but ......" Ouyang Mingmei was a little worried: "But fighting a price war is not a long-term solution." ”

The price war continues, and the result is to compress the profit margin of the hotel, and in this way, the first is indeed to make less money, and the second is that there is not enough profit, which will reduce the ability of the hotel to prevent market risks, and once the market is unstable, it may cause bad results.

"Moreover, I have always felt that in the food service industry, first of all, the quality of the food is good and delicious, and the second is the quality of service. For the same price, our service here can make customers feel at home and tie them up. Ou Yangmingmei said seriously.

"I understand, general manager, in the next two days, I will take out the recent marketing plan and waiter training plan to show you." Wu Qiuya is an anxious person, and she immediately conceived the work that needs to be done in the near future.

"In addition to polite language, body movements, etc., the most important thing in the training of waiters is attitude and service awareness. Ouyang Mingmei said: "As long as the service consciousness is ahead of the customer's thoughts, the customer can be satisfied." ”

"Understood." Wu Qiuya nodded. (To be continued......)