703 The so-called clash of cultures

。 "What's that?" After listening to Fang Lei's introduction, Lin Zhenhua couldn't cry or laugh, he had heard that foreign workers were angry, but it was the first time he heard that he had heard it to this extent. If you do something wrong and be justified, and start a strike if you don't agree with each other, is this the wrong boss for the employer?

Xiang Zhe was silent for a long time and said, "Maybe this is a clash of cultures." In Western culture, the concept of individual rights is deeply ingrained, and they do not believe that individual interests should be subordinated to collective interests. ”

Lin Zhenhua said: "I don't think it's any kind of cultural conflict, it's just a lack of minimum morality. Even a small child knows that it's not right to park your car at the gate and block the road. If he deliberately retaliated because he offended him because of something in the company, I can understand how much I can understand. If it's just because it's time to get off work, you don't care about anything, and don't even do the least things that should be done, then this kind of person is really unreasonable. ”

"But in the West, especially in places like Latin America and Africa, there are a group of such workers. Dealing with such workers is something that we inevitably encounter in the process of internationalization of our company. It is said that there is a course in cross-cultural management in the current MBA program, and it is a very important course. Xiang Zhe said.

Lin Zhenhua nodded and said: "Well, it seems that our internal training should also add some cross-cultural management content, this management method is really unadaptable." ”

"You're right, we have to step up training in this area. However, far water cannot quench the thirst of the near. What should we do about this in front of us? Xiang Zhe asked.

Lin Zhenhua didn't have a good idea for a while, so he had to say: "Let's have a meeting and listen to everyone's opinions." ”

The management cadres in Xunyang were urgently summoned, and Xiang Zhe informed everyone about what happened in the Mutong mining area, and then asked everyone to express their opinions. Like Mr. Lim's reaction, almost all executives were shocked to hear that there had been a strike. This is exactly what Lin Zhenhua and Xiang Zhe said. The content of cross-cultural management should be strengthened, at the very least, everyone must get used to the word strike. After the enterprise goes out. Strikes, protests and the like are estimated to be no less.

"What are the conditions offered by the other party?" Cen Youjun asked.

Xiang Zhe replied: "The penalty decision will be revoked, and workers will not be punished for the same reason in the future." ”

"It's impossible." Cen Youjun said categorically.

For this answer of Cen Youjun. Xiang Zhe was not surprised. Among the executives of the entire group, Cen Youjun is the most disciplined one, which may have something to do with the fact that he once served as a platoon commander in the army.

"Why?" Xiang Zhe asked calmly.

You Jun said: "The state has national laws, and the family has family rules, if an enterprise does not have a little management rules and regulations, then it will not be able to continue to manage in the future." If something like this happens once, there must be a second or third time, and it must be nipped in the bud. ”

"However, they said that they had done nothing wrong. It's time to leave work, and he has the right to leave. Hu Fei interjected. Although his views are similar to those of Cen Youjun, he still has to raise the bar with Cen Youjun, and this method of debate helps to discuss things more clearly.

"This ......" Cen Youjun was choked at once. The reason that Hu Fei said is really impossible to refute. If you are in China, of course, you can say something about personal interests, collective interests, etc., but in South America, do people have such traditions?

Just when everyone was suffocated by this absurd logic, Fang Yanwu spoke. He asked: "Actually, we didn't understand a little bit, what is the reason why Zhao Yongqun wants to deduct the wages of this worker named McMykin?" Was it because he left work on time, or because he was stuck in a traffic jam? "...," of course, because he was stuck in a traffic jam on the road. "According to past reports from mining companies, it is not uncommon for workers to leave their work as soon as they leave work at the end of the day, but only this time is the worst." If it weren't for the fact that McMygin parked his car in front of the yard and blocked the traffic in and out, the incident might have been downplayed as an ordinary incident. ”

"That's it." Fang Yanwu said, "The reason why we punished McMygin was not that he was off duty, but that he parked his car where he shouldn't have parked. Not to mention that the car is a company, even if it is his own car, he needs to be punished for blocking traffic. ”

Xiang Zhe had some understanding, he said: "Old Fang, do you mean that this matter should not be punished by labor discipline, but should be punished according to the destruction of production order?" If it's the latter,...... I'm afraid this will have to be transferred to the judiciary, right? ”

This is actually a problem of management concept. In Zhao Yongqun's view, McMygin was an employee of the company, and if he committed an accident, he should naturally be punished according to the company's management regulations, so he instinctively applied a clause for violating labor discipline to him. In fact, such a matter should be resolved through judicial means. Zhao Yongqun did not think of using judicial means, mainly because when he was in China, the company's internal affairs often tended to be resolved internally, and letting the judiciary intervene in the company's affairs was a very serious matter.

If McMygin could have figured this out, he should have thanked Zhao Yongqun for protecting him and not pushing him directly to the police. But unfortunately, McMygin did not have such consciousness at all, so he turned to the union for help, asking the union to put pressure on the company. And the leader of the union, Canellas, is also accustomed to fighting with the management, and usually thinks about something to happen when he has nothing to do, but now that something is really going on, how can he not think of making a big deal out of it?

Hu Fei nodded and said: "The old man reminded me correctly, I have been thinking about the reason for punishing McMygin just now, and now it seems that although the punishment imposed by the company is incorrect, it is out of the idea of protecting workers, so it can be justified." In that case, we have a reason to negotiate with the union. ”

Lin Zhenhua listened to everyone's discussion, and the messy clues gradually cleared up. After figuring out the basis for punishing McMykin, Lin Zhenhua immediately thought of the following more critical question:

"Guys, think about it, why did the miners' union go on strike so soon? It stands to reason that McMykin's matter is not a big deal, and there is still room for negotiation between the two sides. However, the union only made a request to the company, and after it was not met, it immediately began to strike. ”

Xiang Zhe sneered: "Don't you understand this? This shows that the trade union side has been premeditated for a long time, but it has not found a suitable excuse. Now that McMykin had happened, it gave them an excuse to decide to strike in such a short time. ”

You Jun looked at the two of them and asked, "Zhenhua, old Xiang, what do you mean...... The McMykin incident was just a trigger for this strike, and no matter how we deal with it, the other side will be fined. ”

Xiang Zhe said: "Exactly. ”

"And what about the purpose?" Cen Youjun asked.

Xiang Zhedao: "If this strike is really premeditated, then the purpose is very obvious, that is, the trade unions want to show us their strength and fight for their status. Come to think of it, we are a foreign company, and it has always been a very low-key enterprise from China, and the trade union must have wanted to suppress us for a long time. Previously, Yongqun and his team had done a lot of work to resolve the contradictions, so that the union could not find a reason to attack. Now that this opportunity has finally arrived, how can the trade unions not seize it? "...,"According to Mr. Xiang's analysis, I am afraid that the relationship between us and the miners' union is life-and-death." "When I was studying in the United States, I heard that the relationship between labor unions and management in American companies was very tense, and I never imagined that such a thing would happen to me. ”

Fang Yanwu said: "You can't say that, right?" We have done a lot of projects overseas, and in some projects, the relationship between the union and the management is very good, and the two sides understand and support each other. Of course, there are also situations like the old nonsense, that is, the relationship between the union and the management is very bad. My feeling is that the relationship between the two sides is good or bad, and it has a very big relationship with the leaders of the union. ”

"It's all about leadership, and that's true in South America as well." Cen Youjun concluded.

"Now it seems that Canelas, the union leader of the Mutong Iron Mine, is a man who is unwilling to cooperate with the management, otherwise he would not have threatened to strike for something like this. Strikes are not without a price, but if the other side still has some attitude of wanting to cooperate, he can at least warn us first, instead of launching a strike directly. "But here's the problem, the union is elected by the miners, and we have no right to interfere." Moreover, trade unions are protected by law, and we cannot obstruct their work. What should we do when we encounter such an uncooperative union leader? ”

Lin Zhenhua said: "If the situation is like the old analysis, then I am afraid that this matter will be difficult to solve properly." If we were to bring McMikin to justice, the unions would certainly react even more, and the workers would be more supportive of the unions' protests. On the other hand, if we repeal the punishment of McMykin, the unions will not accept it if they are good, and they will certainly use the prestige they have gained in this movement to make more and more demanding demands on us. ”

"In this way, we are just beating wolves with hemp sticks, and we are afraid at both ends." Cen Youjun said, "It's not okay to be tough, and it's not okay to compromise, it really suffocates us." (To be continued)