After deciding on the plan, at the morning meeting the next day, Su Luoyan put forward his ideas.

Pete went through the day's meeting according to his daily routine, and then he habitually asked, "Do you have any questions?" ”

In the past, everyone would shake their heads, but today Su Luoyan said: "Do you know that a new hotel will open on Yongsheng Road next to our hotel?" ”

Pete saw Su Luoyan's solemn appearance, he opened the notebook he had just closed again and listened carefully.

"I know, and it's also a hotel owned by the famous hotel group Shen Group!" Alan spoke. He has heard about this matter for a long time, and if he is a salesman, of course, he will be more informed than others.

As soon as they heard about the Shen Group, everyone immediately talked about it, and the popularity of the Shen Group in the country was on par with that of the Gu Group.

Pete made a gesture with his hand to signal everyone to be quiet, he looked at Su Luoyan seriously, and said, "I don't know what Manager Su thinks?" ”

Pete, as the general manager of the hotel, has of course heard about this matter for a long time, but the Shen Group will settle in City B, which is a sure thing, after all, the market in the second-tier city is so big, how can it be possible for the Gu Group to dominate.

With a smile on the corner of Su Luoyan's mouth, she glanced at everyone and said: "Shen's Group is the only hotel group in the country that can compete with Gu's Group, this time we opened the hotel in City B, and Shen's Group also chose City B, and also opened the hotel next to Nanchi Hotel, presumably their intentions are very clear to everyone, Shen's Group has always been aiming to swallow Gu's Group's dominance, of course, Gu's Group has the same goal." ”

Su Luoyan paused, his eyes swept over everyone who were looking at each other, and continued: "As soon as the Feiyang Hotel next to it opens, it will inevitably cause a part of the loss of customers in the Nanchi Hotel. ”

"Manager Su is right, I have heard from my employees before, when they visit customers, they will meet the sales staff of Feiyang Hotel, they have already begun to act, if we don't take measures, I am afraid there will be a large number of customers lost!" Alan's sudden realization.

"In this way, our catering department should also pay attention, after all, there is not much difference between the two hotels, they are both star-rated hotels, and even the geographical advantages are so similar, I am afraid that if you want to retain guests, you will have to work hard!" Irene echoed, the manager of the catering department.

After listening to the analysis of a few people, everyone was worried, originally thought that Nanchi Hotel was unique, has a very good geographical advantage, and is a hotel under the famous hotel group Gushi Group, and the popularity has also increased, but I didn't expect that Feiyang Hotel appeared at this time, which caught everyone off guard.

Pete smiled at the corner of his mouth, he didn't expect this Su Luoyan to be so simple, it seemed that she had learned a lot from Gu Chi's side, and she had heard that she had taught a very arrogant lobby assistant before, and now the entire staff of the front office department was obedient to her, a manager who did not have any work experience in the front office department.

It seems that she still has some skills!

Seeing Su Luoyan's confident look, Pete said, "I don't know if you have any solutions?" ”

Everyone was stunned, what had just happened now, where did there be a plan so quickly.

"Solution, I want to go back and think about it, I will call all the employees back for a meeting immediately after the meeting, I believe there will be a plan soon!" Alan said confidently.

"The catering department is too, we will come up with a plan as soon as possible!" Irene said neatly.

Everyone looked at the heads of the two departments, they all spoke, and the rest of the departments just waited for them to come up with a plan.

Pete looked at Su Luoyan and said with a smile: "Manager Su, have you thought of any good solutions?" ”

Su Luoyan bowed slightly, and said lightly: "I can't talk about a good solution, but I have an idea and want to discuss it with you." Our hotel has just opened for a few months, the source of customers is still unstable, and the guests and the hotel are still adapting to each other, and it is very fatal to have external competition at this time, so what we have to do is to bind our customers! ”

"It's a good way to bind customers, but how do you implement it?" Yilin also felt that Su Luoyan was reasonable, and she raised her own questions.

Su Luoyan glanced at Yilin, and then looked at everyone, her voice raised a few points: "What we want to do is to develop the hotel's member customers, with the guests in the hotel first recharge and then consume as the carrier, to give member customers lower discounts than other guest sources, on the surface we are making concessions, in fact, we are using this opportunity to bind the guests in the Nanchi Hotel, people are inertial, and when the guests are used to living in the hotel, Feiyang Hotel can't grab it if they want to!" ”

As soon as Su Luoyan's words landed, Pete took the lead in applauding, and everyone also followed the trend and applauded.

But Pete, Allen, and Irene, I really think this is a good suggestion.

Pete had a smile on his face, and he looked at everyone: "Manager Su's plan, I think it is very executable, everyone can express their opinions!" ”

The general manager said so, and everyone just echoed it, only Alan and Ireen were thinking seriously.

Alan looked at Su Luoyan with a look of approval on his face, he was always a little contemptuous when he saw Su Luoyan at the beginning, and he had also heard of Su Luoyan's love affair with the president of the group, but what Su Luoyan did today did make him look better.

"Manager Su's proposal is very good, our sales department will work with the plan you said, but the implementation of the membership system, its main battlefield is still in the front office department, our sales department is responsible for pulling guests in, and the front office department is responsible for retaining customers, so with this cooperation, I believe that even if the Feiyang Hotel opens for us, it will not have much impact on us." Alan said slowly with confidence.

Yilin on the side was obviously excited when she heard Allen's analysis, she didn't expect Su Luoyan to be such a little girl, and her adaptability was so strong, she met Su Luoyan at the beginning, and saw that she was in charge of such an important department of the front office department at a young age, and sighed in her heart that the means of being in the upper position are really uneven, but I didn't expect the other party to really have some skills.

"Of course, our food and beverage department also has to echo Manager Su's proposal, but I plan to launch a membership card for our food and beverage department, because many guests may only come to dine and will not use other areas of the hotel, which will be more targeted!"