230: the order is cancelled

Regarding Xu Zheng's request, Wang Luo did not refuse.

Although Wang Luo wanted to give him the best treatment directly, not everyone could accept this kind of treatment.

Some people think that since I get such a high salary, I just need to work hard and get the right amount of money. Until then, I don't think about whether my ability to really take that much money.

Some people are different, they prefer that they can go up step by step, and what kind of ability they have, what kind of salary they get.

The entertainment industry is not an industry that lives on a basic salary, and the level of salary does not have much impact on them. Especially for those artists who have not yet become famous, they hope to gain the company's favor in this way, so as to increase their exposure opportunities.

Xu Zheng obviously belongs to the second type.

The next day, Wang Luo did not go to work in the company, but went to the cinema alone after dressing up.

Although it is his own movie, although in that world, Wang Luo has seen it more than once, but this time it was made by himself after all. Wang Luo still bought a movie ticket at ten o'clock in the morning through online ticket purchase.

And with the madness of the first day, yesterday afternoon, the major theaters had already proposed to Roselle Entertainment to increase the number of screenings.

Wang Luo has no opinion on this, and the more games, the happier Wang Luo is.

It's just that when Wang Luo came to the cinema, he was dumbfounded.

The entire cinema was crowded with people, and there were voices discussing "Infernal Affairs" everywhere. Most of these people were spectators who didn't grab tickets on the first day.

There is also a part of it because I heard a friend recommend this movie yesterday, and I happened to meet the theater chain to increase the number of screenings. So I bought a movie ticket to watch it.

"Why? I have paid successfully. Why don't you have my ticket? "At the cinema counter. A student-like man yelled at the theater staff, and a bunch of classmates behind him followed, as if trying to ask for an explanation.

"That's it, you have to give us an explanation, after grabbing it for so long, you finally got a movie ticket, but now you tell us that there are no tickets?" Another female classmate was not to be outdone.

The dispute over the counter quickly attracted the attention of a group of people.

The nature of the Chinese people has not changed in the end, and they love to watch lively people. There will be no shortage of them wherever you go.

Through two short sentences, the surrounding crowd also understood the reason for the dissatisfaction of this group of students. They had previously purchased tickets online, but when they went to pick up their tickets, they were told that the order was invalid and that the money would be refunded within 48 hours.

This kind of thing rarely happens in this world. If the order does not expire, then it must be prompted before payment. And as long as the payment is successful, then the order is 100% successful.

"Which website did you buy tickets from, please call their customer service number according to the prompts to ask the reason, the theater is only a cooperative relationship with them, and we are only responsible for ticket sales at the counter." The cashier behind the counter patiently explained.

"Even if it's a partnership, then you have an obligation to help us solve the problem. We are consumers. The boy continued.

Let him call customer service? Just kidding, it's less than twenty minutes away from ten o'clock. By the time he reflected the problem clearly, and after he figured out the reason, the movie had already begun.

Even if he reflects it, it is equivalent to reflecting in vain, and he still can't get the ticket he bought, at most he will speed up the refund speed. And he still has to grab tickets from scratch.

How hard is it to grab tickets for "Infernal Affairs" now? It is 35 yuan to buy one through regular channels, and the scalpers outside have been sold for 70 yuan.

Therefore, the quickest and most effective way is to ask the theater to ask why. After all, they are just individuals, and compared with theaters, their status in the hearts of those websites is very different.

"A few classmates, please come here to deal with it, please don't affect the comrades in the back to buy movie tickets." At this time, a person in charge of the theater stood up and called the student-looking audience aside.

Seeing this, the crowd gradually dispersed, after all, there is nothing wrong with the theater doing this, the website is indeed not under their control, and they have no right to make decisions for the website.

Wang Luo walked towards the automatic ticket collection area, in fact, this side is not much better than the manual ticket area, and there is also a long queue. The only difference is that the speed of ticket collection here is much faster than that of manual ticket sales.

About ten minutes later, it was finally Wang Luo's turn to get the ticket, and at this time, it was only about six or seven minutes before the movie began to be screened.

And just when Wang Luo was about to get the ticket, there was a quarrel not far behind him. The group of students was clearly unhappy with the handling of the theater, and as a result, the situation became more and more serious.

However, when Wang Luo turned around and put the ticket QR code on his mobile phone in the corresponding scanning area, the object of this atmosphere was instantly changed to Wang Luo.

Wang Luotie looked at the self-service ticket machine in front of him with a blushing face, and it was reminded that the order had expired and the money would be returned to the payment account within forty-eight hours.

It was exactly the same situation as the group of students, and the group of students had calmed down before, and suddenly there was a commotion again, and I think they should have figured out the reason, so they started to make a fuss again.

Wang Luo, who also suffered from the failure of the order, is not much better at the moment.

"Today, your theater must give us an explanation." When Wang Luo approached, someone in the crowd scolded angrily.

"Yes, if you don't give us a satisfactory explanation, we'll go to the consumer association to sue you." The others chimed in.

Here's how it happened.

When the group of students followed the person in charge of the theater out of the counter, the person in charge checked the corresponding show times through the theater's internal system based on the information provided by the students and the vouchers on their mobile phones.

It turned out that the seats they had purchased had been sold and the order had been validated. This means that the seats they had previously selected have been taken away from their tickets.

The person in charge checked their order number again and found that it showed that the order was invalid, not that the order had taken effect.

Don't look at it as just a word difference, but the meaning is very different. One is that the order was not successful due to some circumstances, and the other is that the ticket has already been picked.

Only after the ticket has been picked up will the order be informed. If the ticket is not collected or refunded after the expiration date, the order will be displayed.

For this situation, the person in charge of the theater has never encountered it, after all, they have never seen such a hot scene, and they have never been so nervous because of ticket problems.

In order to avoid a bigger problem, the person in charge of the theater contacted the website and inquired about the final result through the internal system of their website.

At 8:20 a.m., several people canceled their orders at the same time, and then someone bought those tickets. That's why the QR code left on their phones will indicate that the order has expired, and the refund time does not start after they see the information, but from 8:20 this morning.

And this result is undoubtedly unsatisfactory to these students.

If their ticket information is in the hands of one person, it is possible that the order was accidentally cancelled due to a misoperation, then they have nothing to say.

But this group of students' orders were purchased on three different mobile phones, but because of good luck, they just happened to buy consecutive seats.

It is reasonable to say that one person is misoperated, but it is unreasonable for three people to misoperate at the same time.

After hearing this conclusion, these students immediately became angry, and they also thought of some of the possibilities, which is why they were so dissatisfied.

"A few classmates, I have already helped you find out the result of the matter, and it turns out that this matter has nothing to do with the theater, but I can also understand your feelings." Speaking of this, the person in charge of the theater pulled one of the students to his side and whispered, "A new show will be released in an hour, you can pay attention in advance." ”

"Okay, in that case, we won't embarrass your theater, but we won't just forget about this matter." The classmate was stunned for a moment, and immediately understood the meaning of the person in charge's words.

They are trading with the website, and the theater is not involved, so the refund has nothing to do with the theater.

So if they go into trouble with the theater, there will be no result.

And in order to calm down this matter as soon as possible, the person in charge quietly told them an inside story, for these students, it was nothing more than waiting for an extra hour.

And this male classmate is not stupid, he knows that the person in charge of the theater wants to settle this matter, but as a law student, they will not let go of the website so easily.

It's not so much for the person in charge to hear it, but for the person in charge to pass it on to the people on the other side of the site.

The law is very perfect and the most stringent.

As long as they go to the Consumer Association, then the Consumer Association will collect evidence, and it is very simple to collect evidence for something like this. Through the accounts they provide, the Association can directly access the website to check the login status and operation of these accounts.

At that time, it will be easy to find out where their order was canceled, as long as it can be proved that it is not them who canceled the order, then the website will encounter a lot of trouble.

Although it is not certain whether it was their own leaked account password that caused the malicious cancellation of the order, fortunately, the reply of the person in charge just now was that the six movie tickets purchased by the three of them were cancelled at the same time.

That alone is enough. (To be continued......)