Qin Rui, who was standing next to Pete, was smiling on her face at the moment, because in full view of everyone, she was not too presumptuous, but her heart was happy.

Su Luoyan, your good days are over!

Su Luoyan calmly opened the document that Pete threw over, and sure enough, he complained about the bad attitude of the front desk staff, or complained that the housekeeping department was not clean enough.

Su Luoyan closed the file, she looked up at Wang Shishi and Mark, who were full of worries, she nodded, signaling that the two of them didn't have to worry too much.

She knew in her heart that it was impossible for a hotel to have no complaints, but the complaints were so frequent and all within her jurisdiction that it seemed that someone must be making trouble.

Moreover, if this matter had been put in the past, Pete would have discussed it with him at the meeting, but today, he actually openly taught himself a lesson at the conference, and it seems that he has completely lost his trust in himself.

Su Luoyan's face was calm, and she said lightly: "I just found out about the bad reviews on the Internet, I hope Mr. Wang will give me a little time to let me find out about this matter!" ”

Su Luoyan looked directly at Pete, and did not flinch in the slightest because of the problems caused by the department under his jurisdiction.

Seeing Su Luoyan's calm appearance, Pete was even more angry, and there was some sarcasm in his voice: "Okay, I'll give you three days, if there is no knot."

Surely, I hope Director Su can give me an explanation! ”

Ireen and Alan are a little confused, although they also support Su Luoyan on weekdays, but it seems that something must have happened between Pete and her, it is better not to get involved, Su Luoyan has a backer behind him, but they don't.

Su Luoyan nodded towards Pi Zhuang.

"Adjournment!"

Everyone left the conference room in amusement.

There were only three people left in the conference room: Su Luoyan, Wang Shishi and Mark.

Before Qin Rui left, she gave Su Luoyan a bright smile, and Su Luoyan faintly felt in her heart that this matter had nothing to do with her.

If Su Luoyan found out that Qin Rui disregarded the reputation of the hotel for her own selfish interests, then she would never let her go!

Su Luoyan placed the document in front of Wang Shishi and Mark.

This is almost the largest number of complaints since the hotel opened, and oddly enough, it was all about housekeeping (a collective term for housekeeping and front office).

Mark finished reading the document and said: "Director Su, I think there is something strange about things, the hygiene of our housekeeping department has always been praised by guests, and it is absolutely impossible to sell the room without cleaning!" ”

Su Luoyan looked at Mark's serious appearance when she heard this, and she asked tentatively: "Is it possible that there are new employees joining and the rooms made by new employees that cause such problems?" ”

"It's impossible, after the employee finishes the room, the supervisor must check it before selling the room, and the situation you said will never happen!" Mark immediately denied.

Su Luoyan held the pen in her hand, thoughtfully, she turned her head to look at Wang Shishi, and asked, "Shishi, in the past few days, have you received any complaints from guests?" ”

Wang Shishi shook her head: "It's all normal recently, there haven't been any mistakes, and I don't know why there are so many complaints!" ”

Su Luoyan looked at Wang Shishi's dazed appearance, she said firmly: "It seems that someone is really making trouble, other departments are fine, but it is the problem of the front office department and the housekeeping department, it seems that she is targeting me!" ”

Su Luoyan's mind came to mind with the smile that Qin Rui had before leaving.

"You guys go back first, I know how to deal with this matter, Shishi, you can help me call Qin Rui to the conference room!"

Su Luoyan fell into deep thought.

This thing is really strange, but when Qin Rui arrives, she will probably know what is going on!

Qin Rui soon appeared in front of Su Luoyan, she still had a smile on her face, and there was a hint of arrogance in her eyes.

"Secretary Qin, didn't you enjoy watching me make a fool of myself at the morning meeting just now?" Su Luoyan looked at Qin Rui and said.

The smile on Qin Rui's face couldn't be hidden at all, anyway, there was only Su Luoyan in the conference room now, she simply didn't hide it, the smile on her face was extremely bright at the moment.

"Director Su, you are the director, I am a little secretary, how dare I laugh at you?"

"Director Su, do you have something to do with me?" Qin Rui pretended not to know why.

Su Luoyan's face was calm, she threw the document in front of Qin Rui in front of her, and said: "Secretary Qin, stealing chickens is not a matter of rice, I advise you not to do it, you think you are suppressing me, in fact, you are harming the interests of Nanchi Hotel!" ”

Qin Rui didn't even look at these documents, these were all specially sorted out by her for Pete, and she was very familiar with the contents inside.

She walked into Su Luoyan's side and whispered in her ear: "Isn't it a Nanchi Hotel, Su Luoyan, in order to let you leave Brother Chi, I am willing to sacrifice more!" ”

Immediately, she took a few steps back and said with a smile: "Director Su, there must be a basis for speaking, how can I damage the interests of Nanchi Hotel, you are really joking!" ”

Su Luoyan's face turned cold, and sure enough, in order to get herself out of Gu Chi, she actually did whatever it took to get her, so there was no need to show mercy to her.

"Qin Rui, you will pay the price for what you have done!"

After speaking, Su Luoyan left the conference room.

Qin Rui in the conference room was still very proud at the moment, she Su Luoyan was just a room director, and even Pete, the general manager, didn't want to see her, even if she found out something, so what?

She didn't believe that Pete would choose to help her Su Luoyan instead of herself!

As soon as Su Luoyan returned to the office, he began to carefully analyze those bad reviews on the Internet.

Listening to the tone, it seems to be from a person's hand, although she tries her best to cover it up, but a person's way of speaking will not change.

Su Luoyan immediately contacted the relevant network company and asked the other party to help investigate the contact information of the relevant negative review guest.

But I didn't expect to be rejected by the other party, and it was a banner that the guest's information should be kept confidential.

As soon as Su Luoyan heard this, her voice became cold, and she said: "If your website thinks that City B, you don't need to cooperate with a hotel in Nanchi Hotel, I don't know if your website thinks that if all the hotels under the Gu Group refuse to cooperate with you, will you mind?" ”

Su Luoyan had no choice but to move out of the Gu Group. Fortunately, in the end, the customer service staff consulted the manager, because of the good cooperative relationship between the two parties, the website made an exception to give the contact information of the bad review guest to Su Luoyan.