Chapter 372: Training
Xue Xue naturally wanted to go with Lu Hongyi's consent, and she also wanted to see what their daily lives were like, which must be different from her life.
Yuan Han and Lao He talked politely for a while after eating, and then got up to say goodbye, but after staying for a long time, it was a little unusual.
"Godfather and godmother, you have a good rest in the past two days, and you will have to be busy when the shop opens in two days." Yuan Han would only talk to the two old men first, after all, they were also old, and it was really unbearable for them to worry about it.
Lao He and his wife have nothing to say, when the shop is about to open, they naturally can't be idle, that is, Yuan Han really has no peace as long as they enjoy the happiness at home, so they still have to help take care of it in person, so they can rest assured, "We don't have to worry about it." ”
Yuan Han nodded, and said to Yuan Can: "Can'er, go to bed early today, and follow me to the shop tomorrow to train the newcomers." ”
Yuan Can listened to this, and said reluctantly: "Sister, can I not go, I just want to play at home." ”
"Think beautifully, you're not too young, how can you just think about playing, in less than two years, my sister should marry you a daughter-in-law." Yuan Han raised his eyebrows and scolded Yuan Can.
Yuan Can shrank a little frightened, "Okay." ”
The next day, Yuan Han took Yuan Can to the shop, and the three copper-armed kings were already waiting there, as if there was some conflict with Lu Hongyi's little guy, and the two would not give in.
Yuan Han hurriedly stepped forward to mediate, and after a long time, he realized that the three copper-armed kings had reported for duty, and Lu Hongyi's servants refused to let them in, because they were scammers selling fake medicines.
"Little brother, you dissipate your anger, they used to sell fake medicines, but now they have reformed," Yuan Han pulled Lu Hongyi's little guy aside and explained to him seriously, after all, this little guy was in front of Lu Hongyi, and he had a certain temper, and Yuan Han didn't care, "I will tell your young master that you do your best, okay?" ”
"That's okay," the little guy thought for a long time before he reluctantly agreed, because his young master told him to ask him to help watch the shop, and no one should come to make it bad, "I'm afraid that Miss Yuan, you will be deceived." ”
Yuan Han patted the little guy's shoulder with great satisfaction, "You moved me so much." ”
This was just a small episode, and Yuan Han quickly trained the people present.
Yuan Han is a modern person, so all the service items are in accordance with modern standards, and Yuan Han issued each of them a different name card with their name and position engraved on it.
"You look at your brand-name card, it is very clear what you should do, I explained here first, there is a reward at the end of the month for a good job, and a reward for a bad job, for example, quarreling with customers, being complained by customers, and deducting bonuses at the end of the month." Yuan Han told the dozen or so people present the rules she had set herself, but the people present didn't seem to understand what she was talking about.
Yuan Han felt that it seemed inappropriate for her to sing a one-man show alone, so she handed over the explanation to Yuan Can, Yuan Can had been following Yuan Han for a long time, and Yuan Can basically understood some of the things Yuan Han said.
Yuan Can looked at the dozen or so people who were pressed by the black, and he still had some drumming in his heart, because he had never given orders to so many people, but under Yuan Han's persecution, Yuan Can also had to muster up the courage to take down this job, because he understood that although Yuan Han usually doted on him, but when it came to a critical time, as long as he said that he would do it, he would never be able to escape.
Yuan Can was a little nervous at first, some words didn't reach the point, and when he said something wrong, he secretly glanced at Yuan Han, but Yuan Han didn't seem to blame him at all, which made him take a reassuring pill, and his courage became bigger, and when he said the back, the tension disappeared, and was replaced by an unprecedented self-confidence.
Everyone finally understood what Yuan Han meant, and Yuan Han was also very satisfied, this is not only a kind of exercise for Yuan Can's eloquence, but also a training for his courage and leadership ability.
"Now that everyone understands, I don't think everyone should have any opinions." Yuan Han can be regarded as a relatively clear master, if anyone wants to put forward opinions and suggestions, she will accept them with an open mind, because no matter what the development is, it is inseparable from continuous progress, and the basis of progress is to find shortcomings.
These people must have no opinion, compared to these conditions, it is much better than they do not have enough to eat.
The basic rules of the store are almost over, and the next step is to train the staff on their service attitude.
"Third Uncle Wang, you don't have to participate in this training." Yuan Han counted the number of people and picked out the bronze arm Wang San from the crowd.
The third elder of the bronze arm king was not happy, and asked Yuan Han with a dark face why he didn't let him be trained.
Yuan Han smiled a little embarrassed, pointed to the bronze arm Wang San, just look at his attitude, and asked, "Uncle, don't get excited, the reason why you don't have to participate in the training is because I asked you to do other work." ”
"What kind of work, didn't you say to help in the hot pot restaurant?" The copper-armed king has a feeling of being deceived, obviously saying that it is good, why did he change his hexagram temporarily?
Yuan Han tried his best to appease the copper-armed Wang San's emotions, "Uncle, you misunderstood, I mean I'm going to let you go to the ice cellar, there are no guests there, you don't need training." ”
When the bronze arm Wang San heard that he was looking at the ice cellar, he felt a little better, and said, "Look at the ice cellar?" You didn't tell me earlier. "It's a good errand, Yuan Han trusted himself to let him go.
"Didn't I want to surprise you?" Yuan Han said two more good words, and the copper-armed Wang San sat on the side with Erlang's legs crossed and watched the battle.
Yuan Han looked at the messy people below, coughed, and said, "Look at you, it's a mess, can you do things well?" Stand in two rows according to your height, with the front facing straight and the back facing straight. ”
Everyone understood this requirement, but it took some effort to stand up, and the small bowl was a little unhappy inside, pouting and pulling his face.
"Xiaowan, you can't do this, if you have a black face, I won't be able to find you at night." In order to relieve the discomfort of the small bowl, Yuan Han made a joke.
Except for Yuan Canqiang, who covered his mouth and snickered, no one at the scene understood, but everyone understood that Yuan Han was adjusting the atmosphere, and their mood relaxed.
"Okay, don't work with emotions, I want to state here, I am the boss during working hours, everyone has to listen to me, everyone is friends after work, we can eat, drink and have fun together," Yuan Han still wants to lay a good foundation with these employees, after all, if you don't get along with them well, it will be easy to offend customers and affect business when you go to work with emotions, "Xiaowan, I know you may not like me fiercely, but you have to believe that we are definitely good friends in private." ”
Xiaowan listened to Yuan Han's words, his heart seemed to calm down, and even after the fight, he was impressed by Yuan Han, this woman is really unusual, so courageous, speaking generously and powerfully, one is one. 、
Of course, the most important thing in the food industry is the taste of food, which Yuan Han does not doubt at all, because she is confident that her things are delicious and clean, in addition to taste, there is also a very important service.
When people come to the door, the first face is not the food, but the waiter, if each waiter is depressed or cold, it is estimated that few customers are willing to consume here, so the waiter here must learn to smile, the smile service of the eight teeth, so that people can see their smile has a feeling of home.
"Look at me, the corners of your mouth are pulled apart to the sides, revealing the eight teeth on it," Yuan Han made a movement while explaining, "Look, isn't it very good-looking, don't you think I smile very sincerely and friendly." ”
Everyone below nodded in unison, which really meant a little bit.
Yuan Han did both sides and let them disband their own exercises, and she tested them at will, Yuan Han glanced at Ah Lai, "Hey, you can't laugh, aren't you, your laughter is worse than crying, do you want to make the guests think that the food here is not delicious?" Really. ”
"Oh, you have to really laugh, who made you laugh and not laugh, so fake, you have to know sincerity, you tell you in your heart, you love this job, you keep talking and laughing." Yuan Han pointed to a young man, looking at a flat-headed and straight face, as if he was born with facial paralysis, receiving guests like this, and thinking that he was dissatisfied with the world.
The guy practiced several times but couldn't get the point, and finally Yuan Han had no choice, so he discussed with the guy: "Young man, if you don't do this, you don't have to participate in the training, you can wash the dishes in the back kitchen in the future, okay?" ”
"Don't you have to laugh in the back kitchen?" That guy was a little uneasy, not because he didn't want to laugh, but because he was meant to be like this.
Yuan Han nodded patiently and said, "Yes, in the back kitchen, you only wash dishes, it's no problem if you want to cry." ”
"Thank you, boss." The guy happily quit training, and could do whatever he wanted as long as he didn't laugh.
Correcting some of the guys' mistakes, Yuan Han walked up to the big and small bowls very seriously, and praised the two of them in a very positive voice, "Everyone look at it, the smiles of the big and small bowls of sisters are very standard, you see, is it a good smile, you have to take them as the standard, continue to work hard." ”
Xiao Wan was very proud when she heard it, and felt that if Yuan Han could do a good job, she would definitely be able to do a good job, only Da Wan knew that Yuan Han treated them specially.
"I just like the two of you, do a good job, you two sisters will be my Jiaweixuan's signature in the future, the small bowl has a hot temper, and the spicy hot pot is in harmony, the big bowl is so gentle, the government and our service tenet."
Yuan Han was not praising them, but talking about the fact that Yuan Han felt that she was very lucky, and basically met some very good people, except for the Yuan family sisters Hua'er and a few girls. (To be continued.) )