One of "Local Tyrants": the era of mobile games
Suddenly, overnight, China entered the era of mobile Internet.
Whether it is on the street, or on the bus and subway, or in the crowded restaurant, everyone is holding a smartphone, chatting about the mobile phone QQ, swiping the WeChat circle of friends, watching the celebrity gossip on Weibo, all the things that used to need to sit in front of the computer desk, now with a mobile phone can do everything. What is especially important is that the popularity of smart phones has made many parents who would not have been able to access the Internet at all learn to use mobile phones to access the Internet, especially all kinds of seven aunts and eight aunts, holding mobile phones everywhere to grab red envelopes, and the first sentence when relatives visit the door is: "How much is your IFI password?" ”
This grand occasion seems to have only vaguely appeared many years ago when the whole people were stealing vegetables. But today's tide of the era of mobile phones and mobile Internet for all people is beyond the reach of the army of vegetable thieves.
Even online games are no exception.
Mobile games have swept the entire Chinese game market in an instant, with card games represented by "My Name is MT" and "Dota Legend", parkour games represented by "Cool Running Every Day", turn-based games represented by "Fantasy Journey to the West", FPS games represented by "National Assault" and "CrossFire Gunfight King", and MOBA games represented by "Glory of Kings...... All the types of games that used to be played only on computers can now be played on mobile phones, which perfectly interprets an unbreakable truth: nothing can't be done, only the unthinkable.
As we all know, Feng Zhixue's company used to be one of the top two giants in the entire online game industry, whether it was a first-tier city in Beijing, Shanghai, Guangzhou and Shenzhen, or a third-tier small city at the prefecture and county level. It's a pity that the times are not as good as in the past, the once brilliant giants are now declining, and they are no longer the penguin opponents who have mastered the demographic dividend of the platform's resources, and even the legend that became famous has become synonymous with old antiques.
But so what? Every day the sun still rises, and the work that needs to be done continues. - After all, thousands of employees still have to be paid monthly wages to support them, right?
In the end, the terminal game giant had to put down his body and make mobile games in shame, even if the bosses scoffed at it at the beginning, thinking that it was not a proper business at all. But no one thought that the penguin, which was originally only used for chatting, would actually rely on mobile games to make money and firmly occupy the top position in the game industry today.
Therefore, mobile game products quickly became the highlight of the company this year.
For the wind and snow, he was very confused for a while, because you must know, compared with the customer service work of the previous client games, the customer service work of mobile games is almost equal to zero, after all, most of the mobile games are fragmented gameplay, far less cumbersome than the client games, so for the service of players, it is basically stuck in sending down maintenance announcements on time or something, and mobile games such as online customer service are not set up at all.
It wasn't until my uncle violently called Feng Xue and a customer service to the office cubicle, and after the extremely excited face-to-face teaching was appropriate, Feng Xue suddenly realized.
It turns out that the customer service of mobile games is to do it.
For a long time, there has been a group of people standing at the top of the pyramid in the online game world, they are white-clothed and heroic, their whole body is strengthened with starry orange equipment, and the artifact in their hands is second to second air, whether it is a gang team battle or a ring arena, they float to a sword to seal their throats, and the enemy is awarded the title of minister while talking and laughing. Even in the midst of a crowded team battle, they are like entering a no-man's land, ignoring thousands of troops and horses.
Yes, they are the legendary RMB warriors, the beings who stand at the top of the food chain in the virtual online game world.
Generally speaking, there will be more or less one or even several RMB fighters in each server, who rely on their abundant financial resources in reality to spend a lot of money in the game world, and any superb artifact will be captured under the Jin Yuan offensive. And such players are naturally the favorite of game company operators, and if there are several RMB players in a server to compete with each other for wealth, it would be even better to be better.
In order to better "serve" RMB players - please note that Uncle deliberately used the word "service" - so it is naturally necessary to let the customer service take on the role of accompanying the game in the game, as for the so-called service, of course, it is to make them have more fun, and the more fun they have, they will spend more money.
"That's it." Uncle's face was ruddy and imposing, "In order to benefit my brothers, I have specially applied for a batch of places from the operation department, where each person can claim several servers, find out the high-spending users in the game, and provide them with more intimate services!" ”
The wind stopped and the snow pouted unconsciously.
"Uh-huh?! I see, some people seem to have a lot of opinions, huh? Really? If you have an opinion, just say it, you all know, I've always been very democratic......" Uncle had sharp eyes, and quickly noticed the small movements of the people below.
There was silence.
"Huh! Don't say that I don't take care of you, the company has specially introduced a commission system, each server will be recharged consumption ranking, and the person in charge of completing the consumption index will have a certain percentage of the commission. The uncle was very satisfied with the reaction of the people below, and immediately threw a bombshell.
There was silence.
Then, the silence turned to noise.
"I, me, me! I applied for three servers...... No! Five...... No, no, no, ten servers! ”
", ten servers, are you busy? I'm more practical, I'll apply for nine! ”
"I'll wipe, don't rob, boss, I'm the most efficient, I don't have to go home, I can live in the company every day, work 24 hours a day, so, let me manage twenty servers!!"
………………
Uncle smiled, the light on his face was so dazzling that it was impossible to look at directly.
The wind stopped and the snow was stunned for a while, thinking about how shy Ruan Nang had been recently, he finally gritted his teeth and raised his hand.
"Yo yo yo little wind, doesn't it look like you were very happy before?" Uncle is a very grudgeful person.
"Where? I'm too late to be happy! "The wind stopped and the snow rubbed his hands, showing great enthusiasm.
"Come on, I don't know you yet? Okay, then I'll arrange the assignment of tasks later, everyone starts with a server, it's not that I underestimate you, I should laugh if I can look at a server to complete the task, don't think about one step to the sky, and then come to me to apply for an index. Uncle shook his hair proudly and made a final decision.
In this way, the customer service work in the new mobile game era of wind and snow has begun, and at this moment, he is full of expectations for bonus commissions, and he is far from thinking about what kind of strange experiences he will encounter in the near future. (To be continued.) )