Chapter 45: Changing Face
"What are you talking about? Who are the two of us? Who's at fault? The quality of the things you sell is not good, and I still have to think about it if I don't agree to replace it with a new one, why do you just finalize the matter without saying a word? When the middle-aged customer heard this, he was very dissatisfied, and patted the glass counter in front of Wu Boda with his hand, "Let me tell you, you don't want to prevaricate me like this!" There is a problem with the quality of the products you sell, you must face up to this matter, and you want to push out the responsibility if you are less ambiguous! ”
"Who do you think you are! You say that our responsibility is our responsibility? What's the matter, if you buy a broken toy for a few hundred dollars, I still have to cover you for the rest of your life, right? As soon as Wu Boda heard the other party's words, he became angry, and his nose was not a nose and his face was not a face, and he fought back, "You said that it was our quality problem, and I also said that your family was poor and crazy, and I had never played any high-end things in my life, and it was broken within two hits of going home!" Why do you say it's our fault, it's our fault? Do you really think you are God? If you were God, you would just fly to the sky and buy a fart remote-controlled plane! ”
"You, you, you! Aren't you a scoundrel, you man! His words made the middle-aged customer angry, pointing at Wu Boda's nose, he was so angry that he couldn't speak, and stammered, "How can you talk like this, you listen to it yourself, you let others listen to it, are you talking about human words?" This is the end of the business, the money is earned, and the scoundrel begins, and he wants to admit it, right? Let me tell you, our family is not short of a few hundred dollars. If you had been easy to talk about and discuss, I might have been able to let you go, after all, it's not easy to do business these days. But I didn't expect you to be the boss with such an attitude, then I have to have an explanation! ”
"Gotta get it! You don't come to this set, you look at your head to toe body, it's not easy to do business, it's your turn to pretend to be compassionate with me? Wu Boda rolled his eyes unabashedly, "Why didn't you hear me when I was in the back?" The clerk in my store told you and contacted the manufacturer. See if it's man-made damage or quality problems, and then how to solve it, how to solve it, you don't want to be here to do it. Boom, isn't it just poor and crazy, and you want to blackmail us for some money! Let me tell you, Lao Tzu is not short of a few hundred yuan for clothing and food. But I just don't want to be cheap for nothing, you poor and crazy poor ghost, you know! You say that we have a quality problem. Is it our quality problem? I suspect it's your nephew's IQ! It's so simple that I can't understand a remote control toy, and I blame the poor quality when I break it back? Why don't you just sit on top of it and try it? If it is broken, it means that the quality is not good, and we have to lose money? What are you doing here? The relief station? If we come to a poor and crazy person, we have to cooperate with the slaughter?! ”
"Do you have a conscience when you say this? You're not very old, have you fed the dog with your conscience?! The middle-aged customer didn't expect that after calling out the boss, he was not as reasonable as the little clerk just now, Wu Boda's arrogant attitude and provocative wording made him very angry, and he raised his hand to shoot the counter again.
Wu Boda slammed the glass counter before he did. The glass trembled, and then he stretched out his hand and pointed at the middle-aged customer's nose with an unusually fierce expression. scolded and said: "If you have the guts, just beat me in front of me!" Look, I dare to chop your dog's paw off! ”
The middle-aged customer didn't expect him to suddenly become so horizontal, and as if he was startled, his voice trembled a little and said, "You...... Don't you dare! What kind of stinky rascal are you pretending to be here! Who are you scaring about? ”
"If you think I'm scaring you, then you can try!" Wu Boda looked angry and laughed, raised his eyebrows, crooked the corners of his mouth, and smiled provocatively at the middle-aged customer, "I have a knife behind me, you can try it." ”
"It's really the opposite!" The middle-aged customer was trembling with anger, but he was still afraid of Wu Boda's provocation, retracted his hand, and trembled and wanted to reach out for his mobile phone, "I'll call the police!" ”
"What did you call the police for? Say I'm going to beat you? The question is, did I move your finger? The boss is a handful of years old, he doesn't understand anything, and the police don't care about the illusion! Do you know what an illusionist is? It's that I said I was going to hit you, but I didn't really hit you at all from beginning to end! You're legally illiterate! Wu Boda stared at the customer arrogantly, "Let me tell you, originally Lao Tzu was in a good mood, thinking about looking at your age, buying a broken toy and trembling as if it was a big deal, it was not easy, I just wanted to say that I would take care of you, and I didn't care so much about you, if I could solve it, I would help you solve this matter, but you yourself are shameless, and now Lao Tzu is unhappy, I don't care about you anymore!" Love! ”
The middle-aged man's originally red face became pale with anger, he gasped a few times, but he still didn't dare to really fight with the ruffian-looking Wu Boda, so he had to pull down the toy packaging box on the counter angrily, pointed at Wu Boda and said, "You wait!" I'm going to go to the Consumer Association and tell you! ”
"Go, go, go! If you don't go, you're a grandson! Wu Boda continued to provoke without caring at all, "How boring is the Light Elimination Association!" You go to the industry and commerce to sue me together, hey, don't you want to call the police! Let's solve it together! ”
"Do you think I wouldn't dare! You wait! I'm going to call the TV station's citizen program to expose you! Let the big guys see what you are! The middle-aged customer's fingers trembled as he pointed at Wu Boda.
Wu Boda pursed his lips, looking very contemptuous: "Then you hurry up, really, you have to go early, see that your virtue doesn't look like a long-lived hundred-year-old appearance, in case you don't wait for me to be exposed, you go over first, then won't there be no fun?" Anyway, I'll tell you, I'm a person, people don't offend me, I don't offend people, you are messing around with me today, I also remember you, if you have to make a small thing a big thing, then let's go and see, I'll see who has good fruit to eat in the end. I'm afraid you won't be able to eat and walk around! ”
The middle-aged customer trembled with anger, and turned around angrily with the box of toys and walked out, if it weren't for Fang Yuan's timely dodge. I don't know if I'll be hit by that angry customer.
The middle-aged customer left angrily, Wu Boda was not idle, and when the customer went out, he didn't take a look at Dai Xu and Fang Yuan, and as soon as he turned around, he snorted angrily at his clerk: "What's the matter with you?" Yes? You can't even put such a customer on the table, let him be noisy here, what's so good-looking? If he messes around for a while. Do you have to pay for him out of your own pocket? At the beginning, when you went to takeout, what did you promise to others? Did you get the handle of it? ”
"No, boss. What's the deal, isn't it stipulated that the things sold in our store are guaranteed for half a year, so I told him that yesterday. The clerk touched his head and replied very aggrievedly.
"You're embarrassed to say it! Isn't that a handle? Wu Boda rolled his eyes at him. Didn't I tell you? If people don't ask. Don't take the initiative to mention the warranty, just say that before taking it away, carefully check whether there is any damage, and the warranty is not guaranteed, people don't take the initiative to ask, you don't take the initiative to say, you are good! I have to say all the nonsense that shouldn't be said! Now someone is grabbing your pigtails! Should! This is where I am today, and if I am not here today, that person will have to mess around like this. I will deduct all the money you lose from your salary, and see if you have a long memory in the future. I know I'm looking for trouble! ”
"No, boss, didn't we say that we should do business with word of mouth, and if we can attract a repeat customer, we don't dare to let go of one, so I thought that even if we are after-sales, we have to have a good enough attitude, so I coaxed him." The clerk touched his neck a little aggrieved and defended himself.
Wu Boda didn't appreciate it at all: "You are still not convinced if you say that you are stupid, what kind of repeat customer does not return, don't you have to see what kind of person the other party is?" Look what kind of virtue that man is! After making it clear that you have a lot of energy, you can give up some blood, buy a toy for your relatives' children, or to give yourself face, how many years do you think this kind of person can buy it? When I am a repeat customer, you hate me for starving to death, don't you? Repeat customers are those who are enthusiasts! I bought the old model and wanted the new model, and I wanted the out-of-print model with the new model! Be careful in the future! ”
The clerk reluctantly agreed, after all, Wu Boda was the employer, and he was very arrogant, so he couldn't say anything, so he found an excuse to get out: "Then Brother Wu, you stay in front for a while, I'll go to the back and sort out the accessories that were just put on before closing last night, do you think it's okay?" ”
Wu Boda nodded, and waved his hand like a fly: "Go, go, go!" ”
The clerk breathed a sigh of relief, hurriedly turned around and went through the door that Wu Boda came out of just now, and went to the back of the warehouse to sort out the goods.
Wu Boda then noticed Dai Xu and Fang Yuan standing in the store, and also noticed that these two people had been poking there for a while, and they didn't look like customers who came to buy something, so he frowned, raised his chin at the two of them a little impatiently, and asked; "Are you two buying something or looking for someone? What for? ”
"We're here to find someone, we're looking for Wu Boda, you just say Wu Boda, right?" Dai Xu smiled at Wu Boda.
Wu Boda nodded, unceremoniously looked Dai Xu and Fang Yuan up and down from beginning to end, and then asked, "Who are you?" Looking for me? What for? If it's a pitch, let's go, we don't. ”
After that, he waved his hand impatiently, signaling them to leave if they were salesmen.
Dai Xu didn't care about his attitude, he walked a few steps towards the counter with Fang Yuan, took out his ID from his arms, opened it and put it on the counter, and then smiled at him and said, "Hello, Wu Boda, we are the police of the Public Security Bureau of A, and we came here today to find out a little bit about the situation, which is related to Zhao Yinghua." ”
As soon as he heard Zhao Yinghua's name, the corners of Wu Boda's eyes jumped obviously, he looked down at Dai Xu's documents carefully, and when he raised his head again, in this short moment, he actually changed his expression, just now he was still owed eight hundred yuan, and now he became smiling in a blink of an eye.
"Ouch, the two of you are police uncles...... Oh no, there's a police flower sister! Excuse me! Excuse me! You said, I didn't know that you came on purpose, and I made you wait for a long time, it's too hard! He greeted Dai Xu and Fang Yuan with a smile and a courteous attitude, and then pointed to the door behind him, "Well, although I have limited conditions here, there is a hut in the back that is mine, there is a kettle and a refrigerator in it, how tired it is to stand here, it's still cold, let's go and sit in the back with me, let's talk slowly, sit down and say, while drinking tea and smoking, what do you think, okay?" ”
"Don't you need someone to watch the store in front of you?" Dai Xu didn't refuse, just asked.
"This is easy to do, this is easy to do!" Wu Boda responded with a smile on his face, "I'll just call my little guy out to see the store, and I'm not in a hurry to order the goods, but it's definitely not your business." ”
As he spoke, he turned around and opened the door behind him, and stretched out his hand to signal Dai Xu and Fang Yuan to come around from the side of the counter, Dai Xu and Fang Yuan didn't intend to be polite to him, it was indeed not very convenient to talk in front, no one knew when the guests would come and need to be greeted, so they gladly accepted the invitation, bypassed the counter, and followed Wu Bo to the back hall.
The back hall of this store is divided into two parts, one part is a small room that can be closed, the door is locked, it is estimated that it is Wu Boda's private domain, and the other is a small warehouse, which has several rows of shelves, and a bathroom, the clerk just now is squatting in front of a large cardboard box next to a shelf and sorting things out.
"Xiaowei, don't get that yet, go, go to the front to see the store for a while, I've got two friends, entertain me, and you can sort out the goods later." Wu Boda opened his mouth and yelled at the clerk.
The clerk raised his head and looked this way, as if he was a little stunned, but he nodded quickly, got up and went to the front to see the store, Wu Boda waited for him to leave, and then took out the key to open the door of his room with great gratitude, and asked Dai Xu and Fang Yuan to go in with him. (To be continued.) )