Chapter Thirty-Seven: Cruel and Sweet! Look at the face, listen to the words!
Standing in front of the bus stop, she subconsciously filtered out the experience of the morning, and then reflected on the afternoon's work.
After repeated reflection, she found that she had no experience in dealing with the difficulties encountered in sales, and was rejected or hated at the beginning of the conversation, so that she did not have the courage to continue to contact customers.
There are also obviously a lot of problems with the way I communicate and the introduction of the company's sales products, so there are often times when I don't choose to say anything or say the wrong thing.
Rubbing her temples helplessly, as a foreign salesman, she can now go home directly from work without going to the company, but she still decided that as soon as she arrives at the company tomorrow, she will find someone else to learn from her.
……
There was nothing to do all night, because she was not in a good mood, so Mu Chenxi was just lazy at home, during which she called the landlord and told her that now that she had found a job and could pay the monthly rent for the future, she fell asleep bored.
Early the next morning, she came to the company on foot very early after tidying up herself, and when she arrived at the company, she found that except for Li Xinlan, she was the first to arrive at the company.
Since the key to the company's gate and the key to the office area are all on Li Xinlan's body, she comes early every day, and when she saw that Mu Chenxi also came so early, the two chatted at the front desk.
"Xiaoxi, why did you come so early today, although you just went to work, you don't need to be so positive, ha."
For this straightforward sister, Mu Chenxi has always liked it, and now that the time is too early, her purpose of learning from the scriptures cannot be achieved for the time being, so she also answered Li Xinlan while planning to wait for others here.
"Yes, I won't hide it from you, Sister Li, I ran a day's business yesterday, but I was not tired, but I didn't gain anything, and I encountered some problems, and I wanted to find other people in the company to ask, so I came a little early, and I had nothing to do when I stayed at home alone, and it was the same when I came to the company to stay."
Li Xinlan said "um", then pursed her lips and said, "Also, alas...... How good a young man like you, so motivated, look at me again, don't look at me, I'm not much older than you, but standing here every day, it's really not motivating, and, most importantly, being a salesman, if you are unhappy, you can turn around and leave, but I, the front desk, whether I am happy or not, have to wait for others to leave......"
Regarding what Li Xinlan said, Chenxi smiled casually, and then Li Xinlan said:
"As for the work you want to ask, to tell you the truth, I am powerless, I have never been in contact with the company's sales since I entered the head office and now I have been transferred to this branch.
Saying this, Li Xinlan also shook her head helplessly, but soon she said again: "But, I personally think, although our jobs are different, and I basically don't understand the sales experience you need, but I think we have one thing in common, that is...... Be thick-skinned! ”
For these four words, Mu Chenxi agrees very much in his heart, the skin is really the most basic thing for a salesman.
"The face is not thick, not enough to resist the swords, no matter when the face is when, there can be no embarrassment or time when you can't pull your face, otherwise, I am afraid that it will be difficult to continue the work."
Li Xinlan said, patting her chest with her hand and saying:
"Also, there are a few important points, and that is...... Be ruthless! Sweet mouth! The eyes must know how to read the face! Ears should be filtered for good or bad! ”
I saw her walking back and forth, and at the same time analyzed like a teacher: "This so-called heart should be ruthless, that is, no matter what kind of customers you meet, even if your family is not so rich, you must work hard to talk, and you can sell one piece, after all, people are poor, and we are poorer than others, so people can still afford to buy a house!?" ”
Mu Chenxi nodded silently, but this first point is obviously difficult enough, she doesn't know if she will be ruthless, but she knows that she is easy to soften......
I only heard Li Xinlan continue: "The second point, the mouth should be sweet, I don't need to say more about this, with a beautiful face, it is better to have a sweet mouth like honey, no matter what you do, if you want to sell something, it is necessary to have a sweet mouth, if it is ugly, even if it is 'candied fruit', it is also necessary." ”
For this second point, Mu Chenxi denied herself in her heart again, and let her go to sell cuteness sweetly now, to be honest, she really doesn't have that skill......
"The third point! Look at the face, filter the ear! This is very important, like me, as a front desk lady...... Oh no, reception manager, ahem. ”
Li Xinlan's face flushed, but she quickly said with a straight face: "Keep an eye on your customer at all times, you can learn a lot from his face." ”
Listening to Li Xinlan's next 'analysis' of her expression, Mu Chenxi instantly had the illusion that she was taking a psychology counseling class, but no matter what, what she said was indeed reasonable, but the personal preferences mixed in it made her speechless.
I only heard that Li Xinlan was not only analyzing her expressions, but also telling Chenxi about the strange things she had encountered, which gave Chenxi the feeling that this Li Xinlan was like the judge teacher in the audition in the 'fast man', commenting on those strange people in the world one by one......
The time passed for almost twenty minutes, and when the clock was fixed at half past seven in the morning, Li Xinlan finally finished explaining her 'Treasure Book of Knowing People', and Mu Chenxi was also dizzy to listen, and finally she concluded that she didn't learn anything from sales experience, but she had a lot of understanding of face and marriage......
Looking at the watch hanging on the wall, Li Xinlan smacked her mouth a little unsatisfied, and at the same time walked to her reception position, and said to Chenxi: "Alas, the time is limited, it's half past seven, it is estimated that the boss and the manager should also come, I have to stand here well, otherwise, I will have to be told if I can't keep it." As for what I just said, you have to listen to it, don't go to your heart, hehe, in fact, I know very well what I am like, what I say is not technical, and it is also a little bit broken, Xiaoxi, don't mind, wait for the manager to come, you can consult them if you have any questions, let me tell you, just our business manager, he is the real business elite, since he first arrived at the head office......"
I saw that Li Xinlan began to dance again, and her expression seemed to be about to explain the deeds of this "roller skater......