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A young man stepped forward and said, "I'm a flight attendant here." Our air conditioners are always on 24 hours a day, 365 days a year, unless there is a power outage. Your battery is broken, and it has absolutely nothing to do with the air conditioner, that is, your quality is too poor. ”

Peng Huading thought for a moment and asked, "How do you prove that the communication failure was caused by the quality of our battery?" Maybe it was your improper maintenance that caused the battery to be damaged, and eventually led to a communication accident? ”

Wu Shibo sneered: "You mean you want us to come up with evidence to prove that we didn't do anything wrong?" ”

Although he saw Wu Shibo's aggressive appearance, Peng Huading still nodded: "Yes." ”

Wu Shibo laughed and said, "Hahaha, you cow! ”

People from other manufacturers also laughed, looking at Peng Huading as if they were looking at fools.

No wonder they have this expression, because in the current environment of the buyer's market, the buyer is much more active than the seller, especially the company in the fixed-line company industry with a large purchase volume is the object of competition among manufacturers, and the seller does not dare to offend.

When there is a problem with the product, it is generally the manufacturer who comes up with conclusive evidence to prove that there is no problem with their product in order to seek the customer's understanding. Once you can't come up with strong evidence and can't put the blame on the customer, many times the manufacturer thinks that it is unlucky, and at most you can negotiate with the customer to share part of the loss cost.

How can anyone like Peng Huading in turn ask clients to come up with conclusive evidence to prove their innocence? This situation only arises in a seller's market, when the seller is in an active or strong position, that is, when the product is in short supply, or when the customer is a vulnerable group (such as an ordinary individual farmer).

In fact, Peng Huading didn't know that this kind of big customer in front of him couldn't be offended lightly, but now he was roasted on the fire, and there was really no way: he didn't understand the situation, and he couldn't find evidence in his favor for a while, so he had to ask the other party to prove that he was right, which could give him some hope. As long as the other party can't prove that they are completely right, the other party may share some of the responsibility, right?

After Wu Shibo laughed, he said sarcastically: "That means you can't find the reason yourself?" Well, when we write the minutes of the meeting in the afternoon, we add that the representative of Huakang Company could not find the cause of the accident at the scene. ”

Peng Huading had to admit in his heart that what he said was right, and he really couldn't find the reason now.

However, if this seemingly neutral remark appears in the meeting minutes and is recorded in black and white, it is a disguised admission that Peng Huading cannot deny the conclusion given by Wu Shibo and others, that is, a disguised admission that their battery has a problem.

This is the advantage of the buyer's initiative: as long as the buyer's opinion cannot be denied, the buyer's opinion is affirmed. In legal terms, there is no doubt about the buyer, and there is no doubt about the seller.

Seeing Peng Huading's tangled appearance, Wu Shibo showed a smile on his face, obviously he was very "satisfied" with Peng Huading's expression, because Peng Huading's current behavior was equivalent to taking the initiative to take responsibility for this communication accident.

Other manufacturers also secretly breathed a sigh of relief: it's great that Huakang Company has taken the initiative to take responsibility. Otherwise, these more or less related manufacturers will have to bear some losses.

This is not to say that they are at fault, or that their products are faulty, but a common practice has been formed, that is, when large customers are in difficulty, as long as the manufacturer does not carry the black pot of "product quality problems", everyone will pay some money to share the responsibility or loss for large customers.

On the one hand, it is to spend money to eliminate disasters, and on the other hand, it is to further deepen the relationship with major customers.

In a hurry, Peng Huading hurriedly said: "Wait! ”

Wu Shibo, who was happy, changed his expression and blurted out, "What else do you want to do?" ”

Although Peng Huading shouted this sentence, he didn't know what to do for a while, only that he couldn't leave because of this.

Seeing that Peng Huading didn't speak, Wu Shibo sneered: "Are you going to drag us like this and not leave, and you won't even eat?" ”

A person from a manufacturer also said: "Young man, you just joined the work, right?" It's not your personal fault that this kind of thing happens, what are you messing around here? You have not only delayed the work of our people, but also delayed the work of Director Wu. We came here early for breakfast, and everyone was hungry. ”

Peng Huading saw that everyone was looking at him, so he had to speak: "Director Wu, I haven't started investigating the cause of the battery damage, I've only been here for less than a minute, and even the gods can't judge the result, right?" Do you say? ”

Wu Shibo sneered: "Then you start investigating." ......, with such an obvious fact clearly in front of you, can you still say that the white is black? ”

"Whatever I say, I have to take a look first, find out first. Everyone, I'm sorry, I'm late today......" Peng Huading's mouth dealt with this randomly, his brain was running fast, thinking hard about the content of the relevant electrical equipment in his mind, thinking about the various reasons for the damage to the battery, but after thinking about it for a long time, he didn't think of the appropriate reasons, especially the reason why he couldn't shirk his company's responsibility.

Listening to Peng Huading say this, others including Wu Shibo did not urge again, you must know that the price of the battery is not low, a group of 4ooah batteries is more than 50,000 yuan, and the two groups of batteries here are more than 100,000 yuan. Even if only the battery here is replaced, it is not a small amount, and Huakang Company is a listed company, they can sell products, they must have beaten many competitors before, Huakang Company people must have made friends with some senior leaders of the fixed network company branch, and may even form a network of interests between each other, not to mention Wu Shibo, the technical director of the small county branch, even the middle-level leaders in the city company may not dare to tear this network of contacts.

Therefore, although Wu Shibo kept saying that the responsibility was in the quality of the battery, he not only urged Peng Huading to go quickly, but he did not dare to really drive people away. If Peng Huading didn't take a closer look and didn't convince Peng Huading, people would conclude that Wu Shibo was unfair, and they would probably use their networks to turn against him, so that he, a small technical director, couldn't eat and walked around.

If he, Wu Shibo, could really make a decision, he would not have presided over this communication accident test meeting.

However, neither Wu Shibo nor other manufacturers believe that Peng Huading can overturn the case. These people are all smart people, and it can be seen from Peng Huading's words and deeds just now that he has just joined the work, not only is he not familiar with the market sales, but also with the battery technology. Since he wants to take a closer look, let him see it, that is, just delay a little time, it is estimated that this young man knows what to see, and he doesn't know where to start to understand the situation.

Their guess was right, although Peng Huading knew the principle of the battery, but he was not proficient, did not know how to find the reason, and did not know how to refute Wu Shibo, a technical expert, and other competitors who were eyeing him.

He pretended to look at it for a while, and said, "Director Wu, you wait a minute, I'll call our leaders first and ask for instructions." With that, he walked out of the computer room and towards the other end of the hallway.

Everyone smiled: this young man was self-aware, and he knew that he couldn't find the reason, so he asked the leader for help.

What they didn't know was that Peng Huading, who walked to the corner of the corridor, couldn't help but want to scold his mother, because Wang Jilin's phone still couldn't be connected!

I dialed it three times in a row, and each time there was a standard female voice saying that the other party was not in the service area. Peng Huading almost dropped his mobile phone, and he couldn't help but think of what Wu Shibo said just now: "......, why did your leaders send you?" Are they asking you to be the scapegoat and make you responsible? ”

He looked helplessly and helplessly at the distance outside the window, feeling irritable: "What should I do?" ”

Looking through the gray glass windows, looking at the depressed and gray street scene nearby, and looking at the scattered peasant houses in the distance, Peng Huading's mood was extremely depressed.

Looking at it, an idea suddenly popped into his heart.

(Thank you for the reward of Ghost Man 1, thank you for your collection, recommendation, and click)