Chapter 286 Industry and Commerce Bureau
Liu Yu is annoyed, there is such a service from you? Do you see that I am easy to talk to?
"Brother! It's so annoying, it's clearly bullying us. Xiaoxue pouted, it was good to install an air conditioner, who would have thought that when she met such a person, her mood would become so bad and how bad.
"I complain about them." Liu Yu touched her head, comforted her, and then installed the air conditioner by himself, and then called the headquarters of Shenli Company and transferred it to the customer service department.
The customer service attitude is very good, she is still a little girl, her voice is delicate, and when she was in college, there were two boys who were bored and liked to tease customer service.
"Hello, how can I help you?"
Liu Yu said something here, and the answer given by the customer service was quite bad, and she hesitated after a long pause: "I'm sorry sir, please contact the after-sales service department, this is a phone call." ”
Liu Yu raised his eyebrows, no, how do you feel like you don't dare to say it? And your company's customer service is also divided into customer service department and after-sales customer service?
Suspiciously called according to the after-sales customer service number, and it was a man who answered the phone and had a good attitude.
Liu Yu repeated the matter, and the male customer service hesitated: "Sir, please wait a moment, I will send someone to help you install it immediately." ”
"No need, I've already installed it, you say, that employee named Wang Yao, what will your company do?"
He said, "Sir, please rest assured, we have recorded your situation and will take care of it." ”
Liu Yu couldn't hear that he was sloppy: "You just need to tell me, what will you do?" I'm sorry if you can't handle it. I'm looking for business! There is clearly serious fraud. How does your company manage its employees? Mention it. I am a civil servant. Liu Yu was afraid that this person would be sloppy again, so he lost his identity as a civil servant.
Sure enough, the male customer service was about to say something casually, but when he heard that it was a civil servant, he hesitated: "Sir, wait a minute, I'll ask the manager." ”
Wang Qiang, the after-sales customer service manager, answered the phone: "Mr. Liu, we have recorded your affairs and agreed to replace the new copper pipe for you." How to deal with after-sales personnel is an internal matter of our company, and it cannot be publicized according to the regulations, sorry. After speaking, he hung up the phone, and frowned at the male customer service on the side: "How to answer, how to answer!" What is a civil servant? You can just grab a handful of civil servants on the street. ”
Liu Yu was stunned for a moment, this manager Wang Qiang's tone was not generally cold and tough.
Liu Yu actually just wanted to say it, and he couldn't swallow this mouthful, but after this stubble, he always felt that it was not right, and the customer service was secretive. It seems that he is always avoiding something, or he is afraid to say something.
I thought about it. Liu Yu contacted the management office of the government room, mobilized some data, about the installation of the Shenli air conditioner entries, data analysis, within two years, there are 40 households installed Shenli air conditioners, but what is surprising is that more than 30 households have reimbursed the management office for additional costs, the remarks are mostly the purchase of copper pipes, as well as the damage to the chassis, maintenance and so on.
Now it is almost certain that what happened to Liu Yu is no accident! The short copper pipes of his air conditioner can also be attributed to the fact that the testing procedures of Shenli Company are not up to standard, leaving defective products, but up to 70% of the copper pipes are insufficient, which is definitely greasy.
Liu Yu has been idle recently, and he has to take care of this matter if he hits it.
Since it is a product problem, either find industry and commerce, or find the Quality Supervision Bureau, or find the office to correct unhealthy trends in the industry.
Of the three, Liu Yu is the most convenient to find industry and commerce, although he has not dealt with it, but since the adjustment of industry and commerce, it basically belongs to the horizontal management of local governments, and the vertical management of provincial departments has been largely canceled. In the past, the vertical management of industry and commerce was quite criticized, especially in the aspect of assessment, because the only thing that the provincial department could grasp them was the right to supervise, the right to evaluate and the right to suggest. Therefore, usually during the assessment, the city has more than a dozen items and a few pages of documents for them, but the province can save them, at least dozens of pages and thousands of assessment items, resulting in very big opinions below.
But the provincial department had no choice but to do so. The industrial and commercial bureau itself is easy to be pushed to the focus of the unit, where there is product safety, food safety, the industrial and commercial bureau will be pulled out and whipped, and the province will also follow the passive, which is extremely strict.
Now it's okay, country. The State Council issued a document that the vertical management of the industrial and commercial bureau was weakened to the lowest level in prehistory, and it was basically managed by the local government.
Therefore, after making a phone call to Zhou Wude, not long after, Dong Hanliang, director of the Municipal Bureau of Industry and Commerce, personally called Liu Yu back.
Dong Hanliang is naturally clear about Liu Yu's existence, but there is nothing to intersect with, and Dong Hanliang has no intention of scolding Liu Yu, especially when it is rumored that Liu Yu has gone downhill, and there is no intersection thought.
But Zhou Wude personally called him, saying that Mayor Yanqing was very concerned about the problem of the short copper pipes of a large number of divine power air conditioners, and only then did he think about a trace of unusual taste, it seems that Mayor Mo still has a good relationship with Liu Yu, and he is not estranged because Liu Yu is going downhill. This subtle attitude made Dong Hanliang smell an imperceptible breath, could it be that Liu Yu's appointment of Liufang had a deep meaning?
After thinking about it for a while, Dong Hanliang decided to call Liu Yu in person, what if Liu Yu didn't go downhill, but went specifically to govern the Liufang area? I have to say that Dong Hanliang's guess is very close to Han Feiming's thoughts. Liufang counterfeiting and selling counterfeits has always been a problem in Fengshan, and the Industrial and Commercial Bureau has a headache for this, and the successive directors of this head can't shave, like the last time I knew that it was Qi Laosan's fake wine, but the Industrial and Commercial Bureau was stunned that there was no way to take him, and even the anti-riot team went to vain. If Liu Yu can do something there, will the work of his Industrial and Commercial Bureau be much better? How good is it to follow Liu Yu to pick up his political achievements?
Now that the wind and mountains have spread, Liu Yu can be prosperous, and he has a good relationship with him, either he has been promoted or has sat more steadily, Rao is a small traffic police squadron and he has also done it well, setting a typical example in the province.
Therefore, Dong Hanliang called Liu Yu in person and said with a smile: "Captain Liu, how about we find a place to talk?" ”
Liu Yu had no choice, and pulled a small box at the Fengshan Hotel, and soon the two met.
Dong Hanliang wants to see Liu Yu, why didn't Liu Yu want to take this opportunity to meet him? The rampant manufacture and sale of counterfeit goods in Liufang is indispensable for the cooperation of industry and commerce.
Dong Hanliang is in his early forties, quite young for the head of a game, he himself is a bit similar to Zhou Wude, with a well-proportioned figure, black and neat hair, a rare person who does not wear glasses, has a good demeanor, and shakes hands with Liu Yu with a smile: "Captain Liu, I have admired the name for a long time, the Fengshan traffic police have won glory for our Fengshan." ”
Liu Yu modestly greeted a few words, and finally got to the point, Dong Hanliang took a sip of wine and sighed slightly: "Shenli's complaints, in fact, our industrial and commercial bureau has received a lot, I have held more than one meeting in the bureau for this, and my people have also gone several times, but each time it has been in vain." ”
Liu Yu raised his eyebrows: "What?" Our city bureau still can't take a company? Liu Yu refused to believe it, even the Foreign Enterprise Industry and Commerce Bureau still handled it! In these years, there are still people who can't be managed by the government?
Dong Hanliang smiled bitterly: "There must be a way to take the company, but there is no way to take the employees!" Especially those who are engaged in after-sales, three out of ten are Liufang's people, as soon as they take it, the divine power will provoke the Liufang people to make trouble, and we will be passive when they make trouble, so that we can't care too deeply about the complaints from other aspects of the divine power. ”
Liu Yu doesn't look down on this kind of practice, but it is because of the lack of courage that makes Shenli Company so blatant, and it actually hangs up your dignified Industrial and Commercial Bureau!
As if seeing Liu Yu's disapproval, Dong Hanliang drank a cup of himself and said with a calm face: "Let me tell you a story, my previous director Yao Sanshu, he came from other places and was known for being tough, what was the result?" One year, Shenli Company was reported many times in a row that the air conditioning fan blades were prone to problems, Director Yao attached importance to this problem, sent someone to investigate, Liufang's people came out to violently block, Yao Sanshu learned the news, personally rushed to the scene, pulled the public security organs to arrest people, especially Liufang's people, all were arrested, and later two violent anti-law people were also sentenced, at that time Shenli Company was also sealed by Yao Sanshu. ”
Liu Yu nodded: "Isn't that good?" Come a few more times, and you're still afraid that people will make trouble? ”
Dong Hanliang shook his head with a sigh: "The matter did not end like this, the person surnamed Wang who was arrested was from Wangjia Village, and had a little appeal in the village, his family gathered more than 200 villagers, all of whom went to the provincial party committee and the provincial government to make trouble, saying that the Fengshan Industrial and Commercial Bureau colluded with the merchants next to it to suppress the Shenli company, causing them to lose their jobs, which caused a lot of sensation at the time. There is another appointment', which was hung high. ”
"However, this is not over, his son was beaten by a group of people on the way to school, blind in one eye, and crippled a leg, Yao Sanshu has a decent style, he didn't stretch out his hand when he was in power, and now he relies on a little subsidized salary, working hard to maintain the family, and his life is miserable, as for the person who beat his son, everyone knows that Lu Dao was done by someone from Wangjia Village, but there is no evidence - no one dares to care if there is evidence."
Liu Yu was shocked and regretful, a good cadre who dared to do things fell into such a fate! It's not okay to be cured!
Liu Yu has learned about the situation in Wangjia Village, if Qijia Village is the rampant production and sale of counterfeits, and Lijia Village is the practice of making and selling drugs, then Wangjia Village is a mix of the two, there are drug traffickers and counterfeit traffickers, and the fierceness of the people's customs is only above Qijia Village.
"Yao Sanshu is a good cadre, it's a pity to leave it alone." Liu Yu sighed, but he also understood that no one dared to use this person, and the person who was taken down by the secretary of the provincial party committee and the governor, unless those two spoke, who would dare to use it? Liu Yu's eyes were slightly cold and said: "Director Dong will throw a rectification notice to Shenli, and I will clean up the people over there!" ”
Asking for recommendation votes, I feel that there are few tickets recently. (To be continued......)