Chapter 119: Serving the Crowd

"Don't move, police!" Seeing that the situation was getting worse, Liu Yu rushed over and yelled, stepped on the flower pot near the boarding gate, and the whole person jumped up, landed on the boarding gate counter, and condescendingly showed his documents.

His roar made the crowd who rushed over suddenly quieter a lot, and the person who smashed the counter on duty also stopped what he was doing, and looked at it with some fear.

Seeing that the situation was easing, Liu Yu breathed a sigh of relief, and his voice eased: "Everyone, please be calm, the person in charge of the airport will come out soon to communicate with you, please be patient." Liu Yu has a very poor impression of the airport's service awareness, if the after-sales settlement work is done well earlier, will it become like this? Besides, ten minutes after the incident, the person in charge has not come out, the efficiency is staggering!

Clogged toilets, untimely water dispensers, large number of stranded passengers, restless emotions and small-scale conflicts, all of which lack emergency awareness and service awareness at the airport. In particular, the airport should have been notified by the weather and made the decision to cancel the flight as early as five hours ago, but this decision, they did not think to notify the passengers who booked these flights until these passengers arrived, oh, it turns out that the plane is not flying.

The airplane is a means of transportation, and the emphasis is on service, but from the perspective of the management of the flight, is there a sense of service? Do you have a little bit of customer-first thinking in your eyes? What do they treat their customers for? A wallet to buy a ticket and get money away?

Civil aviation reform has been going on for a while, but the content of the reform is absurd and hypocritical!

China's civil aviation is a great wonder in the world!

Where do the profits of China's civil aviation come from? Ticket? Serve? Neither, what is it? It's a fuel surcharge and an airport construction fee! A $200 ticket. Fuel surcharges and airport construction fees can be as high as 200 or more. Almost 100% of the ticket price! Airline companies around the world. No one is as bizarre as China.

Judging from global data, China's flight passengers and cargo only account for less than 5% of the global share, but, ironically, this 5% share is 60% of the total profits of the global aviation industry created by China! Combined, 95 percent of the world's air passengers and cargo generate less than half the profits of China's poor 5 percent. Absurd or not? Profiteering or not?

How expensive is the flight for Chinese passengers?

And, since there are huge profits, since a large water source has been discovered, according to the market environment with Chinese characteristics, as always, this small pond has been fenced by the government, and only private capital is allowed to lie outside the fence and drink a few sips of the small pond water, and the "state-owned enterprise" is put into the small pond. Let this predator rejoice inside, shouting inside. Occupy the entire pond.

Reflected in the content of the reform, the good time and the good routes are all monopolized by state-owned enterprises. Time and route are the lifeblood of an airline company, which one will passengers choose if a flight can depart in the morning to Hong Kong and Taiwan, or a flight that can only depart at 3 a.m.? Which one will passengers choose, a direct flight to Singapore, Malaysia and Thailand, or a flight that will have to go through multiple transfers to arrive?

Our state-owned civil aviation "takes it for granted" to occupy a good time and a good route, and the rest of the sparse is lost to private flights.

As a result, state-owned enterprises have no competitive pressure, even if they occupy the best routes and time in the country, they still live up to expectations and become the world's most likely civil aviation to delay flights, which is the most in the world, and there is no one! I have to admire that in the case of inclined social resources, an enterprise can still do this extent, which is indeed an amazing ability and ability.

China's state-run civil aviation is like this, earning the world's most terrifying profits, but providing the most powerful flight delay service, which is the root cause of airport conflicts! There are constantly news media criticizing the poor quality and uncivility of the people, causing conflicts at airports, as if everything is the fault of the people! Just like the situation here today, the cause is indeed caused by a few uncivilized people, but what is the root cause? Why don't you talk about it? If the airport provides adequate services, calms the emotions of passengers in a timely manner, communicates well, and strengthens information exchange, who will not be able to hit the airport?

Throughout history, it is not difficult to conclude that the essential significance of good reform is to guide the people's living conditions to a better and higher level, but this reform is a false shot, saying that it is open to private capital to enter, in fact, private capital is still blocked out of the fence, lack of competition sense of state-owned enterprises, and do not provide better services for the people, the people's flight attendant service, still stand still.

Therefore, the reform of civil aviation, in fact, is a complete hypocritical reform.

Seeing that the situation was improving, Qi Jianhua in the distance also breathed a sigh of relief, pulled Qi Ying, and didn't go out, standing at the door and looking at Liu Yu from afar, he smiled: "How can you forget him, he alone is better than ten people." ”

Chen Tiesen nodded with a smile, and in his heart he was extremely envious of Liu Yu, who could be valued so much by Qi Jianhua, looking at Zhongzhou, there was no second person.

However, just when everyone thought that things were going to settle down, a sudden change occurred!

The older passenger in red, who was the first to make trouble, spat at Liu Yu, pointed at Liu Yu's nose and scolded: "Don't believe him, the police are not a good thing, continue to smash!" ”

He yelled, so that the atmosphere of taking advantage of the opportunity was ignited again, more people rushed over, occupied the boarding gate, smashed the counter, the suspect bonsai, kicked over the water cooler, and the turmoil was about to erupt!

Liu Yu's eyes were cold, there is never a shortage of people among the people who are afraid that the world will not be chaotic! Probably, they feel that if they occupy the perspective of the "victim", they can unscrupulously vent their dissatisfaction and destroy public property, and because the law does not hold the public accountable, as long as everyone works together, when the time comes, no one will accept the punishment. It is with this mentality that a small conflict turns into turmoil.

With a flying kick, Liu Yu kicked the chin of the red-clothed elderly passenger extremely unceremoniously, kicked it upside down and flew more than two meters away, slammed it on the ticket window, and a mouthful of blood spurted out of his mouth on the spot. This kick, Liu Yu used all his strength!

Liu Yu didn't stop, strode over, took out the handcuffs with his backhand, handcuffed the older red-clothed passengers, and amplified his voice, loud and majestic: "You have been wronged, it's not a reason why you can commit crimes!" From now on, whoever dares to make trouble again will be dealt with according to law! No matter how many of you there are, ten people, one hundred people, or a thousand people, if you rob and smash it, you will be severely punished! ”

The loud words shook the nearby passengers deaf, and everyone's impact action stopped, Liu Yu's meaning of "anyone must be punished" made the passengers who had to hold the law not responsible for the public retreat.

Qi Jianhua in the distance breathed a sigh of relief again, and the scene of the turmoil was once again suppressed. Although he is not very interested in Liu Yu's actions, Qi Jianhua can't deny that at this critical juncture, the first evil must be punished by violent means to deter everyone, otherwise reasoning at this time will only increase the arrogance of the rioters out of thin air, thinking that the airport is weak and can be bullied.

However, at this moment, someone in the crowd shouted at the top of their voices: "Oh no, the police have beaten someone!" Let's go together! Safeguard our legitimate rights and interests! ”

As soon as these words came out, the crowd was in a commotion again, surging, and the unknown truth-tellers who rushed up behind them roared angrily, and the riot broke out again.

"Look for death!" Liu Yu's ear power is so amazing, following the sound, he easily caught the man hiding in the crowd and causing trouble, strode away from the crowd with a cold face, and went straight to the man who spoke.

The man was obsessed with the excitement, hid in the crowd to peek at the development of things, and suddenly noticed that someone was approaching him, and immediately alertly drilled into the other crowd, his face became a little solemn, and his heart became up, uneasy, and a little regretful and reckless. But he didn't believe that so many people could still be found, so he hid in the depths of the crowd with a hint of luck.

However, what frightened him was that the person who was chasing him seemed to have a tracker on him, and he chased him wherever he walked behind him. This discovery made his heart sink to the bottom, his limbs were cold, he regretted it, and he was afraid to get out of the crowd and flee out the door.

"Want to run?" Liu Yu walked out of the crowd, picked up a mineral water bottle on the ground, and smashed it hard, only to hear a muffled bang, and the person who escaped immediately fell to the ground and fell impartially at Qi Jianhua's feet.

Qi Jianhua stuffed Qi Ying behind him, and a chill filled his face: "Arrest the people, and, after you go back, under the order, the director of the airport police station will be replaced." ”

Indeed, until now, the police station is still quiet and has no sense of vigilance, and this kind of police station is stayed, and something will happen sooner or later.

This person was knocked unconscious, and Chen Tiesen did not have much trouble finding a nylon rope to tie his hands behind his back.

Seeing this, Liu Yu stopped chasing after him, turned back, jumped on the duty counter, pulled out a pistol with his backhand, held it in his hand, and condescendingly strafed around, solemnly warning and said: "If you smash the airport and impact important public facilities, the police have the right to kill them on the spot!" ”

Sen Ran's words, coupled with the fact that the man who provoked the trouble was knocked unconscious, everyone's momentum was obviously a lot lower, and some of them were bolder, and they stiffened their necks and said unconvinced: "We didn't make trouble, we just asked for an explanation, and the airport didn't take us seriously!" ”

Liu Yu turned his head to look at him, and then looked at the passengers around him who were holding the same angry gaze, his voice slowed down, and he asked in a sonorous voice: "Yes, the follow-up service at the airport is not perfect enough, you have delayed the flight, you have wasted time, and you have been wronged, but can you smash the airport in this way?" Can you gather a crowd to make trouble? Will you be able to break the law and commit crimes with peace of mind? ”

"If you look at the airport area, because you're blocking the gates, how many passengers are stuck in the airport area and can't come in? Among them are the elderly, there are children, there are women, because of you, they are frozen outside, because of you, their legitimate rights and interests are violated! Is this what you want? (To be continued......)