"Thomas, this is a bit harsh, isn't it?"

Thinking that this incident was still because of his prank, Lin Hongfei felt very guilty.

"I'm also sorry, Miss Jessica is a great employee of our Citibank, but he broke the rules and I can't help it." Thomas said this, but there was no politeness on his face.

Obviously, this beautiful Miss Jessica is also very aware of the situation she is facing, although her face is full of loss and unspeakable helplessness, she can still barely control her emotions and not let herself cry...... To some extent, the brutal system of capitalism is actually quite capable of training people.

Looking at the blonde and blue-eyed girl who lost her job and wanted to cry, Lin Hongfei sighed, and had the urge to slap himself twice: Nima! The cheap problem of cherishing flowers has been committed again!

"Okay, this is an internal matter of your bank, and I won't interfere," Lin Hongfei shrugged, and then asked Thomas, "Mr. Thomas, from now on, Miss Jessica is not an employee of your company, right?" ”

"That's right," Thomas was deeply impressed by this Chinese who had cheated himself hard last time, and as soon as Lin Hongfei said this, he immediately became vigilant, hesitated, and said, "And according to the work contract we signed with Miss Jessica, after being dismissed or the contract expires, you will not be allowed to engage in banking-related work for one year...... We paid her $150,000 a year for that. ”

$150,000 a year? In this era when the average American earns only about $30,000 a year, that's really a high salary, to paraphrase a popular saying in China a few years later, that is, this Miss Jessica is an out-and-out gold collar.

"Then there's no problem," Lin Hongfei smiled, turning his head to look at Jessica. "Miss Jessica, given your extensive experience working in the banking system, would you be willing to accept my personal engagement as my personal banking consultant and translator for the next three days?"

"Huh?"

Hearing Lin Hongfei's words, not only Thomas was stunned, but even Jessica, who was thinking about how long the savings in his hand could last him and what kind of job he needed to find during this time, was also stunned.

"Mr. Lin, Miss Jessica, she ......" reacted to Thomaston's great hurry!

As a Citibank consultant, he certainly knows in his heart that if a high-end relationship manager of Citibank is allowed to be an advisor to the bank's customers. What does it mean for the bank: It means that Citibank doesn't even have leggings in front of Lin Hongfei!

"Being hired as my personal consultant and part-time translator for a short period of time shouldn't violate the contract you signed before, right?" After Lin Hongfei finished saying this, he stopped looking at Thomas, and turned his head to look at Jessica, who was looking at him in a daze, "Miss Jessica, what do you mean?" Oh. That's right, if you have a good result. During these three days, you will receive a commission of $5,000 and a bonus of $5,000. ”

$5,000 commission plus $5,000 bonus? Isn't that $10,000?!

Heard the quote given by Lin Hongfei. Jessica's breath suddenly became short, and she couldn't say anything if she wanted to refuse: she knew very well what it meant to her to earn an extra $10,000 when she was unemployed.

Capitalism, capitalism, capital is more important than everything! Money above all else!

Damn it. At this time, Lin Hongfei blinked shamelessly, "Miss Jessica, if your performance satisfies me, I don't rule out the possibility of giving you a new job." Guaranteed salary will not be lower than what you are earning now...... You know, I'll pay you a salary. ”

Three days of short-term employment can earn $10,000, and even if you take a step back and the results are not so satisfying, you can get $5,000 in commissions, not to mention a long-term job opportunity waiting in front of you.

Without even half a second of hesitation, Jessica's head went up and down quickly, "Boss, it's my honor to serve you, I hope you will give me an hour to do it, I need to go through the resignation procedures." ”

"OK," Lin Hongfei turned his head to look at Thomas, who was now eager to hit his head against the wall, and his smile was extraordinarily bright, "Mr. Thomas, I don't know much about the professional English vocabulary of the banking industry, so our meeting will probably wait for Miss Jessica's resignation procedures to be completed." ”

Have you ever seen that when someone wants to kill a pig, the fat pig that was slaughtered took the initiative to hand the butcher a sharp pig-killing knife? Thomas never believed that such a situation would happen before, but today, even now, Thomas feels that he is the big fat pig and the big stupid pig who took the initiative to hand the butcher a knife to kill.

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Sent out of Citibank's branch in New York Times Square by the pale-faced manager Thomas, Lin Hongfei looked complacent, and Jessica followed suit...... Well, no matter how you look at it, there is a nouveau riche boss with six golden wrenches on his five fingers, and he feels like a little honey in a bullish manner.

Well, it's nothing to be a nouveau riche once in a while, and once again Lin Hongfei, who had a little bit of a cheap dip in Citibank, said to himself in his heart, turned his head to look at the Western intellectual beauty Jessica, who was walking behind him, causing himself to be a nouveau riche with six big gold wrenches on his five fingers.

Of course, Lin Hongfei knew what this beautiful woman wanted to say to herself. Since you're too embarrassed to speak, I'll just ask, "Miss Jessica, how many years have you been in the customer relations business?" How many years have you been working at Citibank? ”

After a pause, Lin Hongfei asked again in a very bored manner, "By the way, which university were you in college?" ”

Lin Hongfei's chattering and interview-oriented words did not make Jessica feel strange, but immediately said, "I have worked for three years, and I have worked in Citibank for less than two years, and I ...... another."

She looked at Lin Hongfei a little strangely, "My major is marketing, and I majored in relationship marketing in college, not customer relationship management. ”

Lin Hongfei patted his head: Damn!

Only then did he remember that customer relationship management was only said after 1999, and now there is no such thing as "customer relationship management: this statement, even in the United States, which was the first to develop customer relationship management, was not until the early 80s to put forward the prototype of customer relationship management: that is, the so-called contact management, that is, to collect all the information that customers contact with the company;

By 1985, the famous marketing guru Barbara. Bend. Jackson proposed the concept of "relationship marketing", which brought people's research on marketing theory to a new level; By 1990, it evolved into "customer care" that included data analysis for call center support, and it was not until 1999 that Gartner Group, Inc. introduced the concept of customer relationship management: Customer Relationship Management.

Bringing the term CustomerRelationship Management to herself, it's no wonder Jessica feels a little uncomfortable.

But before Lin Hongfei could speak, Jessica said, "But I personally think that you have a deeper understanding of relationship marketing, and when it comes to my job, it seems that customer relationship management is more accurate and professional." ”

Depend on!

This is the second time Lin Hongfei wants to swear today.

"As for my college," Jessica's face showed a hint of nostalgia, "I graduated from Texas A&M University and once listened to Leonard. Professor L. Berry taught a course on marketing, and I had the privilege of listening to his marketing class for half a year, and I benefited a lot from Professor Barbara Bend Jackson, who had been invited to be a guest professor at our school for half a year. ”

"Damn!" Lin Hongfei was dumbfounded! This is the third time he has had the desire to explode today, and it is stronger and stronger each time, but this time, he finally didn't hold back.

Nima, Leonard. L. Berry and Barbara Bender Jackson are the top masters of modern marketing, right? A real god in marketing.

To what extent these two people are awesome, a very simple example can be used to illustrate:

Leonard. L. Berry was the first to define relationship marketing in a 1983 report of the American Marketing Institute as follows: "Relationship marketing is the attraction, maintenance and enhancement of customer relationships. ”； And Barbara. Bend. Jackson formally proposed the concept of relationship marketing in 1985, which brought people's research on marketing theory to a new level.

These are two gods who let people who have no mathematical marketing worship them, giving people the feeling that they are as lofty and unattainable as gods, but it is such a Jesica, who sits in a branch of Citibank and has a little-known relationship manager, has been taught by such two gods?

Anyone in the future who is engaged in marketing, even if he has only heard of Leonard. The lessons of either L. Berry and Barbara Bender Jackson would be enough for the nostrils of the cow to turn to the sky, otherwise Lin Hongfei, a high-tech business boss from a wild road, would not have heard the names of the two of them.

"Jessica, you're Leonard. Students who were personally led by Professor L. Berry and Professor Barbara Bender Jackson? Lin Hongfei was a little cautious when he asked this. (To be continued.) For mobile phone users, please go to read. )