Wang Sheng's face turned pale directly, he had already received news that the head office Huayu Group would send someone to the World Trade Center to investigate these days, and he was also instructed in advance by Jiang Tao, the general manager of the World Trade Building, to pay close attention to the investigators sent by the World Trade Center and do a good job in the relevant reception.

In the past, Huayu Group also sent investigators, but before coming, they would contact the management of the World Trade Tower, and then the management of the World Trade Center would come forward to receive them in advance.

What Wang Sheng didn't expect was that this time Ye Feng and Bai Xin came over without notifying the management of the World Trade Center in advance.

Ye Feng claimed in front of everyone that he was an investigator sent by Huayu Group, so I am afraid that this identity will not be fake, and he will not do anything to question the truth of Ye Feng's identity, what makes him uneasy is that these things that happened today obviously made Ye Feng very unhappy.

Wang Li listened to Ye Feng's endless words, and wanted to sneer and ridicule a few words, but when she heard that Ye Feng was an investigator sent by Huayu Group, her face was also stunned, and her eyes looked at Ye Feng with a stunned and a hint of panic.

She suddenly became aware, and her eyes also looked at her brother Wang Sheng for help, but Wang Sheng glared at her fiercely.

"The World Trade Towers also had extreme glory, but then they couldn't retain customers, which has something to do with the change in attitude of the World Trade Towers from management to waiters. I ask all customers and friends to believe that Huayu Group will take concrete actions to improve this problem. You come to shop not only to enjoy the convenience and elegance of the World Trade Center as a high-end commercial building, but also to enjoy the services you deserve. Here, I promise that this problem will be completely improved. You can put forward any suggestions you have, and I will carefully sort out and summarize them. Ye Feng's sincere tone, coupled with the convincing aura he revealed, also infected the customers who were watching in the field.

One by one, these customers spoke their hearts.

And Bai Xin had already taken out some notes on the side.

Based on the opinions of these customers, the biggest problem is the service attitude and staff quality of the World Trade Tower, as well as the laxity and inaction of the management, for example, sometimes customers return goods because of product quality problems, and sometimes they are unreasonably rejected by the waiter, even if the management comes forward, there is no explanation, etc.

Ye Feng listened carefully to the sincere speeches of every customer in the venue, and felt more and more that the World Trade Center was only an extremely serious problem on the surface.

And these superficial problems are caused from within, that is, there are serious problems within the management of the World Trade Tower, and these serious internal problems are probably not qualified to deal with them at present. In this case, he decided to find out the whole problem of the World Trade Center from the outside in.

"I have listened to your questions. I can tell you have feelings for the World Trade Towers and are happy to come here to shop. In this case, there is no reason why we should not make the World Trade Center better and provide more humanized services. Ye Feng said sincerely, and said, "You can rest assured, the problems and suggestions you have reflected, Huayu Group will carefully consider them, so as to solve them as soon as possible." Next, you should go shopping, and if you should shop, go shopping. Thank you very much for coming. ”

Those customers saw that Ye Feng was so sincere and could put down the shelf, and they were also very satisfied.

"Hello, are you an investigator sent by the head office?" At this time, Wang Shengcai walked up and asked with a sincere and fearful face.

"Are you Deputy Manager Wang? Your sister is very good, and if others go in and don't buy things, she will be sneering and ridiculous, so I wonder, is it that for the rich man, your sister can't wait to pounce on it to help other people's shoes? For customers who don't have money, they have a different face, right? In that case, why bother here to be a waiter? With such exquisite face-changing skills, it's a pity not to learn to learn Sichuan opera to change faces. Ye Feng sneered.

Wang Li's face turned blue and red, but she didn't dare to talk. If it weren't for knowing Ye Feng's identity, she would definitely jump out and abuse her when she heard this.

However, knowing that Ye Feng and Bai Xin were investigators sent by the head office, they were like Qin Messengers patrolling, so she didn't dare to make a mistake.

"Don't dare, my sister is still young, and I hope you can forgive me for some ignorant things. I learned that one of the investigators sent by the company this time was named Ye Feng and the other was Bai Xin. You must be Mr. Ye and Ms. Bai, right? Wang Sheng said.

"Yes, that's us. The so-called peek at the whole leopard. I have a preliminary understanding of some of the problems and disadvantages of the World Trade Tower. Deputy Manager Wang, hello to yourself. We still have something to do, so we won't stop. Ye Feng spoke, turned his head to look at Bai Xin, and said, "Sister Bai, let's go." ”

"Mr. Ye, Mr. Ye, since you are sent by the head office, please come to my office and sit down and have a good talk. I called Manager Jiang, and he learned that Mr. Ye, you are here, and you will definitely come to entertain you. At the same time, Manager Jiang will also tell Mr. Ye about the World Trade Tower. At the same time, Mr. Ye, if you have any information that you need to see, Manager Jiang will also provide it with all his might. Wang Sheng hurriedly walked up and said.

"This one is unnecessary. I don't think I'm interested in seeing what you've prepared in advance. I only believe what I see and hear. Ye Feng said indifferently, pulling Bai Xin and walking away.

"Mr. Ye, Mr. Ye-"

Wang Sheng shouted a few times, but Ye Feng and Bai Xin left without looking back.

It wasn't until Ye Feng and their figures disappeared that Wang Li walked up to Wang Sheng, and asked Ai Ai, "Brother, this, what should I do?" ”

"What to do? You, you, you're really getting more and more presumptuous, it's all your fault for making such a scene. What are you talking to others about? It seems that I am really used to being arrogant! If you really want to find out what the problem is this time, don't talk about you, I will be implicated by you! Wang Sheng said angrily.

Wang Li gritted her teeth, she really regretted it in her heart, but she couldn't undo it after it happened. Maybe she will lose the opportunity to work in the World Trade Center because of this, she herself is nothing, but if her brother Wang Sheng is affected because of this, a series of related problems will be found out, and their entire family will be implicated.

"Brother, I don't know if he is an investigator sent by the head office." Wang Li said aggrievedly.

"Are you still reasonable? Could it be that if you are another customer who goes in and walks around and doesn't buy clothes, you have a reason to sneer at others? You shouldn't have been here in the first place! Hello do it yourself! Wang Sheng said angrily, he left the scene quickly, he was in a hurry to call Jiang Tao, the general manager of the World Trade Tower, to see what remedies Jiang Tao had on his side.

……

Ye Feng and Bai Xin drove away directly after leaving the World Trade Building.

"Ye Feng, let's go back to the company directly?" Bai Xin asked.

Ye Feng nodded, and he said, "At least the problem in the World Trade Center should be reported in the morning, and this point must not be delayed." ”

"The bad attitude of the waiters at the World Trade Center is more about the management. Are we just reporting on this superficial issue? Bai Xin asked.

"Sister Bai, at present, the problems of the management of the World Trade Center are beyond our reach. There may be a boss in the head office involved. I heard that the president of our company is a resolute and resolute person who can't rub sand in his eyes, as long as this superficial problem is reported, the president will naturally be able to peek into the internal problems of the World Trade Center from this superficial problem. Ye Feng said slowly, and then said, "Only when the president gives us more power and authority can we get in touch with the problems of the management of the World Trade Tower." Only then can we find out the problems and disadvantages inside and outside the World Trade Tower. ”

Bai Xin's eyes lit up when she heard this, she smiled and said, "You're right. After Mr. Xiao took office, he made drastic reforms, and under her leadership, the company took on a new look. She will definitely pay attention to this problem and will definitely let us go and investigate it thoroughly! ”

"Mr. Xiao?!"

Ye Feng looked at Bai Xin after hearing this, and a trace of doubt flashed in his eyes. At that moment, he vaguely guessed something.