Chapter 51: The Appointment
Walking into the bathroom, I soaked my face in cold water, and in the cold, my emotions gradually settled down, and at this time I had to throw away some unfounded assumptions and keep my brain calm.
When I opened the window, I found that the sun was so bright, but the wind whistling by, but with the coolness of the end of autumn, made people feel sad, this sadness is more from the loneliness of the heart and the oppression of reality, back and forth, I still live alone after all.
I didn't have the heart to make breakfast, I wanted to deal with eating some, but the moment I walked into the breakfast shop, I lost my appetite, I just bought a cup of salted soy milk, and kept losing my good habit of eating breakfast every day.
......
As I drove through the crowd of people in the city, my nerves became tense again, and what I was most afraid of at this time was to receive a phone call, and I knew that the ringing of the phone would mean bad luck.
As soon as I arrived at the company, several senior executives were already guarding the door of the office, and the director of the public relations department who was responsible for dealing with the public relations crisis said to me in an anxious tone: "Mr. Zhang, now the VIP customers here in Nantong are asking for a large number of card refunds and cash out the balance in the card. ”
"How many are there?"
"So far, 126 people, do we refund or not?"
I asked, "What do you mean?" ”
The Minister of Public Relations thought a little and said: "When applying for a membership card, there are already clauses in our contract: the VIP card is lifelong, we do not return, even if it is through legal means, we are completely fine, so, my personal opinion is not to return, if a precedent is set, it is bound to set off a wave of card withdrawal!" ”
I shook my head and said: "126, only one-thirtieth of the number of membership cards sold in Nantong, this is obviously a game set by the opponent, if we don't retreat now, then the opponent will inevitably seize this point to hype up and achieve the purpose of further hurting our brand image......"
After thinking about it for a while, I said: "My solution is: all customers who have the requirements to return the card will be satisfied, and for the customers who do not return the card, we will give Seaview Coffee a consumption coupon worth 1,000 yuan and a gift, as for what gift to give, your public relations department will study it, and give me a plan after an hour." ”
The Minister of Public Relations bowed his head and responded, for the handling of this crisis event, she is problematic, when the enterprise is facing an image crisis, it must not have a second confrontation with consumers, what needs to be done at this time is to actively compensate consumers, even if this compensation is unnecessary.
I added, "I'm going to have a press conference tomorrow and I'm going to make a personal statement about this incident." ”
"Mr. Zhang, don't worry, I will do my best to do what you say."
......
After solving a few problems one after another, I returned to my office and immediately dialed Shen Man's phone, and now I am most concerned about the attitude of the investor, and now she has been in contact with the investor.
The phone was answered a moment later, and I immediately asked, "Senior sister, has the investor expressed its position?" ”
"I'm communicating, there's a result, I'll let you know immediately." Shen Man spoke very quickly, and this state proved that she was also feeling tricky at this time.
"Good work!" After a moment of silence, I said to Shen Man.
"We don't need to say that between us...... Mr. Huang of the investment company is here, let's not talk about it first, wait for my news. After Shen Man finished speaking, he hurriedly hung up the phone.
I took a deep breath, and after a moment of silence, I immediately put myself into the work state, and I prepared the content of tomorrow's press conference, which is very important, and the key is that every wording must be carefully considered, and the extent to which the brand image can be saved, depends on the effect of the statement at the press conference tomorrow!
In the evening, I received a call from Shen Man, who brought me good news: the investors did not plan to withdraw their investment for the time being, and they decided to wait and see for a while before making a decision.
.......
The night came again, I was extremely tired, not only physically, but more mentally, I leaned back in my chair and closed my eyes, but my heart could not calm down, I hated the feeling of lying on the chopping board and being slaughtered, but now I didn't even know who was slaughtering me! A fear of the unknown has always haunted me and challenged my tolerance.
I took out my phone and flipped to the outbox, the message I sent to Angel yesterday was still there, but I never received a reply from her, but I would like to believe that her ignorance was only due to disgust with me, not because of her silence and silence after operating the whole incident.
After finishing the speech for tomorrow's press conference, I finished my day's work, but it was already 9 o'clock in the evening, I was extremely depressed, I wanted to go to the bar for a drink, forget the endless pain for a while, but finally gave up this idea, I am not qualified to indulge in the whirlpool.
......
Driving the car, wandering aimlessly, I have forgotten that I came out to find a place to eat, but I listened to Faye Wong's "Passenger" in a little distraction.
I love this laid-back, idle-track tune, so I pulled over to the side of the road, turned my voice down, closed my eyes and listened......
"Take the car you drive, listen to the songs you listen to, I'm not unhappy, the white clouds are pale, the blue sky is gray and blue, what about your lover?"
In Faye Wong's ethereal singing, I had a picture in my mind, I sat on a bus that Angel once sit, walking through the city, listening to the music she had listened to, and feeling her joys, sorrows, and sorrows...... Finally the car drove to the terminal, I also arrived home, looked up at the sky, the white clouds were pale, the blue sky was gray and blue, as if polluted by the emotions we threw out, I didn't want to stay long, I hurriedly ran home, I thought my lover would wait for me at home, and finally looked at the empty house, and asked myself: What about my lover?
I don't know if the image I imagined was an interpretation of the song, but I experienced love, joy, hope, and loss in this image......
A text message woke me up from my self-immersion, and I picked up my phone to look at it, and it was Angel who replied to my message.
"If you think I did it, I'll admit it."
I couldn't understand the meaning of this text message for a moment, was the whole incident really planned by her? It was her stubbornness, her resentment towards me, that made her admit what she had never done at all.
After a while, I sent a message back to Anqi: "I'm waiting for you on the rooftop, you make it clear to me in person." ”
"I'm not going."
"Even if you don't go, I'll definitely wait." I replied to the message and immediately drove in the direction of the rooftop.
......
Soon I came to the bottom of this tall building, went up to the roof as fast as I could, and then strengthened my determination to wait, and began a long wait, I don't know what kind of confidence I thought, Angel will come.