Chapter 17 Recruitment of Personnel (I)

Early the next morning, Li Jianjun was already waiting for Zhao Hongbing at the bottom of the rented room of Zhao Hongbing, today is the day of recruitment, Zhao Hongbing deliberately rushed to the company early, although the time of the interview arrangement is nine o'clock, but there are still many preparations to Zhao Hongbing to arrange one by one.

Came to Zhongtian Building, Zhao Hongbing first went to the * store to take a look, the shop decoration has entered the sweeping stage, the signboard has been done, the entire decoration design is completed under the personal supervision of the decoration designer of the Ulyss * store, the whole store has a strong international fashion taste, Zhao Hongbing nodded with satisfaction, and after the staff is recruited, you can call Ulysses to arrange personnel to come to the training, and the opening time is not far away.

Zhao Hongbing took the elevator to the twelfth floor, a very magnificent company plaque has been done, covered with red silk, just waiting for the opening day to unveil, the entire office hall is divided into two large blocks, the left hand side of the door is Donghui company, Donghui company staff has moved over in the first two days, the right hand side is Pengjin clothing, desks and chairs have been prepared.

Although the time is very early, but there have been employees to come to work, everyone saw Zhao Hongbing enthusiastically shouted 'Mr. Zhao', Zhao Hongbing also greeted them one by one, for the employees of Donghui Trade, although they do not often see Zhao Hongbing, the big boss, but everyone knows that the boss is a very generous person, and now moved a new office building, everyone grinds their fists Huo Huo wants to do a big job, Zhao Hongbing is very appreciative of the spirit of Donghui Trade employees.

The time soon came to 8:50, there were already applicants coming in one after another, the recruitment conference room has been arranged, Zhao Hongbing pulled up Manager Du and the big country to prepare to participate in the job fair together, after all, Manager Du has experience in recruitment, and the big country is responsible for arranging personnel to come in for interviews one by one.

Zhao Hongbing said to the big country: "Interview the shopping guide first, let the interview store manager wait first, and call No. 1 to come in for an interview." The big country nodded, went out and called No. 1 in, Zhao Hongbing picked up No. 1's resume and looked at it, the No. 1 interviewer was a twenty-seven-year-old girl, the position of the interview was a shopping guide, and the resume showed two years of shopping mall sales experience.

Interviewer No. 1 came in very generously and said hello to the interviewer.

Zhao Hongbing said: "You first introduce yourself and why you want to apply for this job." ”

The first interviewer replied: "My name is Wang Xuemei, 27 years old, I have been engaged in shopping guide work in the Shenzhen clothing wholesale market for two years, and I came to apply today because I saw that your company is very well paid, so I came to try." ”

Zhao Hongbing nodded and said, "What do you think is the most important thing for a clothing shopping guide?" ”

Wang Xuemei thought for a while and replied: "I think eloquence is the most important, a good shopping guide must be able to speak, I think I can do it in terms of eloquence." ”

Zhao Hongbing continued to ask: "If there is a customer who wants to return the goods because of some problems, what will you do?" ”

Wang Xuemei said: "According to my experience, general clothing products will not be returned after they are sold, and the clothing that passes through other people's hands will affect the secondary sales, which is very unfavorable to the company." ”

Zhao Hongbing said: "I understand your situation, please go back and wait for the notification, if the application is successful, we will notify you." ”

Wang Xuemei nodded and left the application room.

Zhao Hongbing shook his head, he was not very satisfied with No. 1's answer, although he had two years of work experience, it was too shallow to consider the question or answer the question. One after another, people came in for interviews, most of whom had some sales experience, but Zhao Hongbing was not very satisfied with these people.

Zhao Hongbing took a sip of water and said to the big country: "Call the fifteenth interviewer in." ”

Zhao Hongbing took a look at the resume of the No. 15 interviewer, the resume is very simple, only the academic column is filled in with a secondary school, no practical work experience, pasted a color photo, beautiful face, eyes are very smart, you can see through the photo paper that this is a very smart girl, Zhao Hongbing is a little expectant, he clearly knows who he is looking for.

The interviewer on the fifteenth walked into the interview room generously, bowed to the interviewer, smiled, and did not say much, giving people a very innocent and simple feeling.

Zhao Hongbing said encouragingly: "You first introduce yourself and why you want to apply for this job." ”

The interviewer on the fifteenth always kept smiling and said: "My name is Mu Baoli, from Sichuan Province, I came to apply for this job first of course to make money, and secondly, to realize personal value, although I have no practical work experience, but I love the sales industry." ”

Zhao Hongbing nodded and said, "What do you think is the most important thing for a clothing shopping guide?" ”

Mu Baoli replied: "I think the most important thing as a clothing shopping guide is attitude, first of all, the attitude of learning, carefully learning about the knowledge and etiquette of sales, followed by the attitude towards customers, always regard customers as God, smile at any needs of customers, and finally summarize the attitude, summarize their gains and losses from every day's sales, and strive to do better next time."

Zhao Hongbing was very interested in Mu Baoli's answer, and continued to ask: "If there is a customer who wants to return the goods because of some problems, what will you do?" ”

Mu Baoli replied: "If the company does not have a hard and fast rule on returns, I will agree to the customer's request after checking whether the clothes are in good condition, as I said earlier, the customer is God, I believe that a successful * store must establish a good reputation among customers, although in the short term, we sell one less piece of clothing, but in the long run, customers will trust us, will help us take the initiative to promote, so that we have both old customers and ushered in new customers."

Listening to Mu Baoli's answer, Zhao Hongbing was very satisfied, this is the shopping guide he is looking for, it doesn't matter if he has no experience, he can be trained through time exercise, a blank piece of paper is the easiest to paint on it, inexperienced people are very malleable, whether a person can do a good job or not, attitude is the most critical, only if you really love this line, you will learn to summarize and improve yourself.

Zhao Hongbing looked at Manager Du, and Manager Du also signaled to Zhao Hongbing that this person could be used.

Zhao Hongbing thought for a while and continued to ask, "What if there are customers making trouble in the store?" ”

Mu Baoli thought about it for a while and replied: "I believe that everyone will not be unreasonable in public for no reason, really encounter such a thing, if it is because our shopping guide did not do a good job, I will sincerely apologize to the customer and obtain her understanding, if it is because of other reasons that cause the customer to be in a bad mood, if the customer is willing to say, I will listen to the customer's thoughts, treat the customer as a friend and chat with her, and strive to alleviate her depressed mood." ”

Zhao Hongbing stood up and walked in front of Mu Baoli and said: "Mu Baoli, on behalf of Pengjin Clothing Company, I welcome you to join, and I hope you can realize your personal value in our company." After speaking, Zhao Hongbing stretched out his hand to Mu Baoli, Mu Baoli stretched out his hand and shook Zhao Hongbing gently, his eyes were smart, and he responded sweetly: "Thank you, boss, I will work hard." ”

Zhao Hongbing said: "Okay, you can start work tomorrow, there will be a team from the Hong Kong head office to train you these days, and strive to learn a little more with your heart." ”

Mu Baoli nodded and said, "I will, boss." ”

Then Zhao Hongbing selected two people from the remaining shopping guides, one is named Hou Caiping, a Hunan girl, her personality feels cheerful and generous, her attitude is very sincere, and she is willing to learn all kinds of knowledge, and she also has no sales experience. Another is called Zhou Meifang, who has a year of sales experience, in the face of Zhao Hongbing's question, Zhou Meifang answered very appropriately Zhao Hongbing's idea, and indeed needs a person with work experience to take Hou Caiping and Mu Baoli, the interview of the shopping guide is over, Zhao Hongbing also has a shopping guide candidate in his heart is Ma Xiaoling, before Zhao Hongbing promised Ma Xiaoling to give her a store manager position, Zhao Hongbing's idea is to let her be familiar with clothing sales for a period of time and learn from the store manager of the flagship store by the way, After that, the manager of the branch can be Ma Xiaoling.