51. Advanced management

After Zhang Chao and Wu Shitong reached an agreement, he also immediately went to inspect the Royal Service Group, which was the place where he experimented with various policies. In particular, it is very important for him to take out part of the enterprise management system of later generations and try it out. Even this royal service group was involved in the later system of supervising the army and so on, which was actually a method of separating the party committees and administrations from many later institutions, on the one hand, responsible for supervision and final decision-making, and on the other hand, responsible for daily implementation. And this strategy is actually a big step forward in ancient times, the separation of deliberative power and execution, so that the final decision-making level and the executive level are separated, which can effectively restrain power. Moreover, this also allows the future professional manager system that Zhang Chao needs to gradually develop, which is the most important issue that Zhang Chao needs.

"How's the Royal Service lately?" Zhang Chao took the initiative to ask.

An official from the original Dianzhong Province took the initiative to say: "Director Zhang, at present, we have set up major departments, and then they will be responsible for them by category. However, at present, the emperor has not set up a director in charge of our royal service group, but everyone also wants to get this position, but the emperor has been reluctant to appoint it. It's surprising that the Royal Service has been in the process for a month now, and that no one has been appointed as the director. The emperor doesn't know what he's thinking, is it just letting us go our separate ways? ”

Of course, Zhang Chao probably guessed Li Yuan's thoughts, and Li Yuan actually didn't want to completely entrust a director to be in charge of this royal service group, because if he rashly handed over this royal service group to someone to manage, it would mean that Li Yuan would also hand over his small treasury to others to manage, so it would be impossible if he was not an absolute cronie. And Zhang Chao thinks that the person who can be qualified for this position, Li Yuan will not casually hand it over to any eunuch to personally manage. After all, the eunuch is a "house slave", if Li Yuan gives him all this, it means that he has also handed over all his sources of wealth to him, so that Li Yuan is not stupid! Zhang Chao thought that maybe Li Yuan wanted to entrust this royal service group to a certain concubine to be responsible, after all, the concubine was his own woman and his relatives, and she would not have too many eunuch ambitions.

What's more, the manipulation of the concubine is actually stronger than that of the eunuch, and the eunuch is a political group no matter which dynasty it is, and if he rashly hands over his own things to the eunuch, he may swell into a gluttonous beast. After the Middle and Tang Dynasty, eunuchs even mastered the military power and could depose the emperor, but it is conceivable that eunuchs are also a political force. Li Yuan didn't trust the eunuchs, because the eunuchs were actually another form of bureaucracy, all bureaucrats were bound to fall in love with the emperor and wanted to kill, bureaucrats relied on the emperor, and the emperor also relied on bureaucrats, and the two sides had both alliances and struggles, even the eunuchs who claimed to be the emperor's domestic slaves. But the concubine is different, the concubine is completely the emperor's family and does not belong to the bureaucracy, so the credibility is still relatively high. Since ancient times, there have been eunuchs who killed and killed the emperor, but it is rare to hear of the concubine killing the emperor, which is the difference. After all, the ancient Chinese ideological education believed that the husband was the wife, and the woman should absolutely obey the man, and the woman actually accepted this kind of thinking, which naturally meant that the concubine would not kill the emperor easily, but would try her best to protect the emperor's rights, otherwise she would not have good fruit to eat.

The source of the concubine's power and status is all dependent on the emperor, so others, including eunuchs, may kill the emperor and harm the emperor, but the concubine will never be. Zhang Chao thought that Li Yuan might appoint a concubine to manage the royal service group, so that they could be obedient, and the status of the concubine was enough.

As for letting the concubine leave. Gong to manage, this is actually not a strange thing. After the Tang Dynasty. The palace system was not as strict as in later dynasties, which strictly forbade concubines to leave the palace easily, and perhaps concubines would have to stay in the palace for the rest of their lives until they died. But the Tang Dynasty was different, the palace ban system of the Tang Dynasty was much more relaxed than that of later dynasties, and the procedures for the concubine to leave the palace were not complicated, as long as she told the queen in advance, it would be fine, and there would be no establishment of various rules and regulations. Even during the period of Tang Xuanzong, once Yang Guifei and Tang Xuanzong had an awkward quarrel, Yang Guifei left the palace and lived outside for a long time, and Tang Xuanzong was angry! So these are enough to show that the palace ban system of the Tang Dynasty is not as strict as that of later dynasties, and the thinking of the Tang Dynasty is not so closed, and the concubines can actually leave the palace often, as long as the emperor is notified in advance to send someone to protect or someone to follow, it will not be for the concubine to leave. The palace is strictly guarded, as if it is like a flood beast.

"Okay, let's not talk about this, who the emperor will be responsible for next, then who will be responsible. Have you encountered any problems here during this time? Zhang Chao asked.

And someone immediately said: "Director Zhang, we also have six knocks out of seven tricks for this industry management - none of them." Recently, our Royal Service Group has opened, but those people who are hired from outside to run the business are all listless, and obviously have no ambition to do things. And those under him have also become a little lazy, and they are not enthusiastic about doing things. Compared to when I was in the palace, it was simply a heaven and an earth. And the eunuchs were in charge of supervising the work, and they were not interested in any case, and apparently they were not very enthusiastic. And I can also see that those who come to work for our Royal Service Group are obviously not very satisfied, and think that they are not worthy of the name! ”

"What's going on with this, aren't they enthusiastic either?" Zhang Chao immediately frowned and asked.

If the personnel under the staff of a company also start to be passive and slack off, it means that there is definitely a problem. This Royal Service group was formed by itself, and if they were to be passive and slack off, it would definitely not work. If they have been so passive and slacking off, then there must be a lot of problems, for example, those local tyrants hired outside will also think that the service of the Royal Service Group is a bit unworthy of the name, which must make them feel dissatisfied. At that time, there will be no repeat customers. Therefore, if the subordinate personnel are passive and slack off, it will inevitably cause great trouble.

Workers are passive and slacking off, which will definitely have a fatal impact on an enterprise, and it will not be far from going out of business at that time.

"Well, I'll keep an eye out for this time and see why they're slacking off." Zhang Chao said.

"Director Zhang, can't you punish them?"

Zhang Chao immediately scolded: "Idiot, do you know the punishment?" Punishment can't solve the problem, only by finding the root cause of the problem, then the problem can be uprooted, so that they can take the initiative to work hard. If it is only by punishment, then in the end it can only force people away. ”

For the next ten days or so, Zhang Chao visited the Royal Service Group, and then even took the initiative to ask what the people they worked for were thinking. Next, Zhang Chao also took the initiative to convene a middle and high-level meeting of the Royal Service Group. Because Li Yuan has not designated a person who is really responsible now, Zhang Chao, the person who initiated the initiative, is also the interim director, so it is normal to hold this meeting.

"I received the news before, and I found that the people in our Royal Service group were all slacking off, and then they were very sluggish and obviously not very enthusiastic. And this is obviously not good, because our Royal Service Group is for the emperor to make money, if this continues, the emperor will definitely not be able to make money, and everyone will have to eat and hang up at that time. So I went through about 10 days of research, and I asked people who were doing ordinary jobs, and I finally got a sense of what they thought. ”

"As for the fact that someone has punished a lot of people for this before, I don't want to take this as an example. Since everyone wants to manage, it is now an industry, so don't use the set in the palace in the past, whipping according to the rules of the palace, as well as all kinds of court rods and other flesh punishments, in the future, everyone should think more, how to effectively mobilize the enthusiasm of the earth, don't think about punishment for everything, this must be very bad. And after only this period of understanding, I can understand their negative thoughts. ”

"First of all, let me talk about the passivity of those salesmen, because they are all hired from outside, and they are all coming for the word royal. And if they want to join, they naturally think that this is the emperor, and they are also officials of the imperial court. However, when they came here, they found that what they could get was not enough of an employment agreement, and they were not officials of the imperial court, so they were not satisfied. Therefore, the gap in their hearts has a certain height, so they will naturally not be too satisfied, and some negative slacking off is normal. ”

"As for the second, it is a very important issue. All of you in this Royal Service group who work on the front line have one idea, that is, to do less for themselves and let others do more. And everyone thinks so, according to nature, it is passive slacking, and then everyone can't accomplish too much. And this situation is very slow down the efficiency. ”

"And what I found out after my investigation is that there is something wrong with the way we pay our Royal Service. Everyone works more and does less, and they all get the same pay. If you do more, you get more, and if I do less, then I will get these wages. Since everyone is paid the same wage, why do you have to work so hard? ”

But someone asked, "Didn't they all work very hard in the palace when they took it?" ”

"In the past, in the palace, I hoped to get a reward from above, and then I got an official position. But here, everyone is not doing things for the emperor, everyone is doing things for ordinary people, and in their hearts they naturally can't compare to the emperor's importance. They do things in the palace to make the emperor pay attention to them, but when they do things here, they can't get the emperor's attention, so they are all passive and slacking off. ”

Zhang Chao knew that when working in the palace, those eunuchs hoped to gain the attention of the emperor and then get an official promotion. And this seems to be doing things for the leader, everyone is working very hard, isn't it all hoping to please the leader? But now it's for ordinary businessmen, and if they do it well, they won't get any benefits, and their wages will not be able to be raised, which will definitely make many people dissatisfied. In this kind of situation, not only can they not obtain wealth, but they also cannot develop their own future, no one will want to do it. All human beings are unprofitable and cannot afford to be early, so they can't get more money, and they can't develop in the future, so naturally no one wants to do it.

"Therefore, next, we will carry out a commission system and a performance salary system for salesmen and ordinary staff. For those who help us attract business, we will give them a share of the money they receive for each order they make, and the higher the amount they will get, the more they will receive. However, it is forbidden to achieve this by means of forced buying and selling, otherwise they will be expelled and transferred to the imperial court for disposal. ”

This commission system, in fact, is a lot of commission systems commonly used in later generations, take out a part as a commission, so as to stimulate those salesmen to work hard, so that they can live a good life. And those salesmen originally came for the royal signboard, but after they came, they did not belong to the court officials, so they must not be very satisfied, and the wages are not high, so they are obviously dissatisfied. And now that they have tried out the commission system, they can get a commission after they help the Royal Service Group attract business, which naturally makes them very satisfied. Don't look at the fact that each commission is only one percent, but if you can run down the business, it is often a few dollars or hundreds of dollars. And as long as you get one percent from it, you can get a lot of income, which must be much higher than before.

"Is that okay? We've always used fixed money! ”

Zhang Chao immediately replied: "You are a fixed man, in fact, you just eat a big pot of rice, there is no difference between doing more and doing less, so naturally it will definitely not work." If it was a court official, then this method of paying wages according to rank was naturally feasible. However, these were ordinary service personnel, not officials of the imperial court. So you can't manage them the way the officials do, you have to manage them the way you manage your employees. If you manage in the same way as officials, you are bound to fail. Managing officials and managing employees are two different things entirely. ”

"However, now private businessmen have not adopted this kind of commission system for employees! What's more, all this money is the emperor's money, how can they be given a commission? ”

Zhang Chao is really convinced by the thinking of these guys, and these guys understand that the various business methods of later generations are obviously relatively backward.

"Originally, if you don't give them a commission, they can only pull one order a day. But if you give them a commission, you can pull several orders a day, so how can you get more benefits? You only saw that some of them were given, but they could repay the emperor with more lists, so you can't be so short-sighted. ”

As for the following, it's actually simpler. As long as we can do a good job of that performance appraisal, then can't we also distribute it according to work? As long as you do more, you will naturally get more, so this is for sure. Shouldn't we give them more wages if we can't give them promotions in official positions? Aren't all court officials evaluated and promoted according to the amount of work completed and the proportion of work completed, so why is the salary the same? This is obviously unfair, so it is necessary to implement this performance appraisal, which is similar to the evaluation method of officials. ”

After Zhang Chao finished speaking, he immediately began to discuss with everyone about the plan for commission and performance salary. This must be carried out, otherwise it would be a big pot of rice to be responsible according to the methods of the management officials in the past. The harm of this kind of big pot rice must be very obvious, the reason why they were able to do things seriously in the palace in the past was to please the emperor. But if they left the palace, they would definitely not be able to have too many serious thoughts. So it's important for them to be able to see the income, so that they can make up for it in terms of money, so that they can all feel that they are earning. Those people at the bottom don't think about getting promoted and getting rich, they definitely want to be able to get a higher income, and those who are officials are too far away from them, they don't think about these things at all.

Soon, under the guidance of Zhang Chao, a later generation, the commission system and the performance-based salary system were soon issued to the following, and then this immediately caused an uproar.

"You can still get a commission?" Said a man who had just been hired.

"Yes, in the future, one percent of the money from the transaction will be given to everyone immediately, so that everyone can get a lot of wealth."

And many business personnel are also red-eyed, and they came here in the hope of being able to do things for the emperor and obtain the status of a court official. However, they did not obtain the status of officials, and their incomes were all about the same, which naturally made them passive and slacking off. But now they were able to come up with such a good thing for everyone, which made them all feel very shocked. Because if they get one percent of the order as a commission, it means that they have gained a lot of wealth. Because the final amount of each list is also as little as ten yuan or as much as hundreds of dollars. If you work hard, you can get the salary of the past ten days and half a month in one day, which makes many people tempted.

"The royal industry is really different, and this method is enough to inspire many people to work hard!" "If you don't do things, you can't have an income." ……

And everyone has seen that the basic salary of the low-level personnel has actually changed, from the past everyone had a consistent income every month, now it has become an income of only 300 yuan per month, and the rest has to be earned by themselves. In this way, 300 yuan in Chang'an, the capital, is definitely not enough to mix well. So if you want to get more wealth, you have to work hard to earn money, otherwise they will definitely not have much income in the future.

As for those who were involved in the work, they began to feel satisfied, because they all wanted to do it, but if they did more, they would not get more money, but they would not be promoted, so they did not do more in line with the principle that more is better than less. And now, they see that they can actually get wealth, so that everyone also feels that they can get a lot of wealth by doing more. In the past, the big pot rice system was managed by officials, which simply stifled everyone's enthusiasm for work, so this made everyone very dissatisfied. But now the calculation method of wages has been changed, so that everyone also feels that they are profitable, so that everyone has the confidence to work hard, and then they can get more wealth.

"Why? Why is this so, wasn't the fixed salary in the past very good? Someone complained.

And immediately someone sarcastically said: "Lao Zhang, how were you in the past, you often grind and grind in doing things, and you are often lazy." But is it fair that you can still get the same wages as we do? Therefore, if you don't do anything now, you can only get a maximum of 300 wen per month, which is not enough to live in Chang'an! If you want more, you have to do it quickly, or you'll be fired sooner or later. Now we are doing things for the emperor, and it will be glorious to go out! If you are driven away, who will look up to you in the future? Originally, you just wanted to make a fool of yourself, but now aren't you asking for yourself? ”

And those guys who are usually very lazy and grinding foreign workers also feel that this is killing them. In the past, if you do more and do less, you will have the same income, but now you can get more wages if you do more, and if you do less, you can only get less, and it is not enough for people in Chang'an to live! Even if they can't get income for a long time, they will be fired, which obviously makes them very depressed. They were all lazy and lazy, and they hoped to be able to get a good treatment here, and everyone would do the same thing. But now they are not idiots, and they can adjust the calculation method of wages in time, which makes them very depressed.

But they are powerless to resist the arrangement of the superiors, they can only choose to do things well in the future, hoping to keep this job. If they are kicked out, then I am afraid that they will also face a result of being ridiculed next, which is not the result they are willing to accept.