Chapter 89: Ancient routines win people's hearts
Under Liang Gang's deliberate guidance, Liao Ding began to collect customer feedback and evaluations, but what he didn't realize was that the things he collected were concentrated in a few items.
Until one day, Su Honghao took advantage of the lack of customers to summon eight employees to come over for a meeting.
He said: "Our store is now in business, and many customers say that our dishes taste average and seem to be tired of eating our food, so I decided that we want to launch new dishes to regain control of customers' taste buds!" ”
The eight employees were silent, acting quite calmly, as if they could toss whatever you want.
Su Honghao continued: "But what kind of new dishes are we going to launch?
"In fact, I saw that in several restaurants in the neighborhood, their dishes are all heavy flavors, which means that people in this neighborhood like heavy flavors.
"But their heavy taste is only focused on lo-mei, and I think we can come up with a spicy dish.
"I've stayed in a place before, where young people like to eat spicy, even if they are originally light people, they also like to eat spicy food occasionally, so I think spicy must be very marketable, after all, people are the same, since other young people like spicy food, young people here should also like to eat spicy.
"It just so happens that there is a lack of spicy dishes in other places, so we mainly promote spicy dishes here, so that no one has them, and the business must be very good!"
This set of logic seems to make a lot of sense.
But in fact, this set of logic is all Su Honghao's personal speculation, and there is no actual investigation to support it.
And he did it all on purpose.
Liang Gang, who was standing next to Liao Ding, decisively poked Liao Ding's waist and motioned for him to stand up and refute Su Honghao.
Liao Ding understood.
When he heard Su Honghao talk endlessly about making spicy dishes, his heart was already excited, and then he was happy. Xindao can finally come in handy with the things he's been collecting these days.
So he stepped forward and looked at Su Honghao proudly.
Originally, all the employees stood in a row, but now he stood up like this, and suddenly became the highlight of the audience.
Liao Ding was not in a hurry to speak, but looked at Su Honghao with a sneer.
Su Honghao frowned and said, "Liao Ding, do you have something?" ”
Liao Ding said slowly: "I don't think the spicy dishes are good." ”
"What? What did you say? Su Honghao glared at him fiercely, allowing him to rearrange his language.
But Liao Ding still didn't change his words, and said: "I don't think spicy dishes are good, we shouldn't launch new products with spicy flavors." ”
"Huh? What do you think? What do you think? Do you think you can disobey my orders? I don't want you to think, I want me to feel! ”
Liao Ding's sneer became even stronger, and he said, "Shopkeeper, you're too domineering, aren't you?" If you only think it, you won't be allowed to oppose it? ”
Su Honghao's eyes were round: "Because I'm the shopkeeper!" ”
"Tsk, it's just a bully, do you still want to break your promise?"
"What? How did I break my word? ”
Liao Ding said: "Did you say before that our Binman Building should focus on the needs of customers, and nothing can go against the needs of customers?" ”
"That's right, that's what I said? How? Do you think there's something wrong with that? ”
"If you want to launch a spicy dish today, as you said, then there is a problem with this sentence! Excuse me, do you understand the needs of our customers? ”
"Presumptuous! Didn't I say that? I've been in places where young people like to eat spicy food, isn't that an understanding of the needs of customers? Su Honghao maintained his acting skills, showing anger on his face, but in fact, he was silently cheering for Liao Ding in his heart, looking forward to him to continue.
Liao Ding did not disappoint him, and said, "Heh, this can also be called understanding?" So, will customers from your place come to eat with us? Can the people there represent the people in the neighborhood? ”
The rest of the employees began to whisper, obviously, they also vaguely felt that Su Honghao's words were difficult to justify.
Su Honghao pretended to be annoyed and angry, and said, "Why can't you represent?" ”
"Of course not! Because ......" Liao Ding deliberately wanted to speak and stopped, looking at Su Honghao playfully.
Su Honghao secretly scolded this pretending to be a criminal, but he still obediently cooperated: "Because of what? ”
Liao Ding smiled smugly and said, "Because I did an investigation here!" ”
As he spoke, he took out a piece of paper from his pocket that he had always carried with him, shook it, and showed it to everyone.
I saw that it was all kinds of questions and answers, and in Su Honghao's previous life, it was like an interview script.
The crowd was in an uproar.
Su Honghao pointed to the paper and asked knowingly, "What is this?" ”
"That's my investigation!" Liao Ding looked at Su Honghao with a victorious smile.
"In the past few days, I have been conducting surveys on our regular customers to find out what they say and recommend about our store. It is understood that they all praise the desserts in our restaurant, even if they don't like to eat sweets, they also have a good reputation for our desserts. I also surveyed passers-by and found that most of them also have a penchant for sweetness, and the younger they are, the more sweet they are! ”
As he spoke, Liao Ding flipped through a few pages, revealing the number statistics at the end, which happened to have statistics on taste, and the result was just as Liao Ding said.
Su Honghao actually knew the content on the paper for a long time, after all, there was Liang Gang who reported the news, what else could he not know?
But at this time, he deliberately pretended to be stunned and was silent for a long time.
Seeing his situation, Liao Ding was happy.
Liao Ding looked at Su Honghao with a sneer again and said, "What? Shopkeeper, do you still recognize 'what do you think'? Or is my survey unqualified, so it can't be used as a reference, and your speculation without any investigation is more reliable? I think you're going to break your word, or you're going to lose face on the spot! ”
However.
He was still proud, but Su Honghao's reaction was beyond his expectations.
Su Honghao suddenly put on an appreciative smile, looked at Liao Ding with burning eyes, and said, "Well, good, good job!" Today I deliberately said that I want to make a new spicy flavor, just to see if any of you have listened to my previous words, and as a result, Liao Ding is the only one among you who has done this! Do you think I don't know if it would be better to make a new sweet product? I just want to put you to the test. Liao Ding, you did a great job today! ”
Liao Ding was a little confused.
Of course, no one believed Su Honghao's words at all, although he was telling the truth, anyone present would feel that he was deliberately saying this to save his face.
It's just that everyone doesn't dare to care about it.
Liao Ding didn't expect that Su Honghao didn't oppose himself because of his opposition, and Su Honghao's words changed sharply, which caught him off guard.
Su Honghao stepped forward, patted Liao Ding's shoulder happily, and said, "Good job!" You didn't disappoint me! But to be honest, I really didn't expect that you would be the only one who listened to my words, and now, I have seen your good intentions, and I have kept it like this, very good, I will not treat you badly! ”
He walked back to his position and said to everyone: "I am very satisfied with Liao Ding's performance today, everyone should learn more from Liao Ding in the future, and like him, use the customer's survey to speak, so that the speech can be reasonable and convincing." And I am also a reasonable person, what I have said will never break my word, since I said that we should be based on the needs of customers, then, we must be based on the needs of customers, including me no one can disobey! Do you understand? ”
Everyone responded in unison: "Got it!" ”
"Excellent! Liao Ding's behavior today can be regarded as an example for everyone, and since it is an example, it should be praised. Liao Ding, you come up. Su Honghao beckoned to Liao Ding.
Liao Ding was wooden at this time, and his brain was still a little blank, so he subconsciously did what Su Honghao said and came to Su Honghao's side.
Su Honghao twisted his body to face everyone, and said with a smile: "I have decided to give Liao Ding the title of outstanding employee this month, and reward him with three times his salary, as well as two low-grade spirit stones!" ”
As he spoke, he stuffed the lower grade spirit stone that he had prepared a long time ago into Liao Ding's hand.
Liao Ding took the spirit stone in a daze, and at this moment, he was even more confused.
I came to refute Su Honghao, why did a turning point become myself receiving a reward in Su Honghao's hands?
He looked at the two glittering spirit stones, knowing the preciousness of this thing, and he was reluctant to throw this spirit stone back to Su Honghao for the sake of face.
But he accepted these two spirit stones, but he was envious of the other employees.
You must know that as miscellaneous disciples, they don't have spirit stones in their salaries, and spirit stones are of great significance to their cultivation, with spirit stones to assist in cultivation, their cultivation speed can be improved to a higher level, even if they don't take spirit stones to cultivate, the value of spirit stones alone is enough for a miscellaneous disciple to buy many usable cultivation resources!
Everyone swallowed their saliva and watched Liao Ding return to the queue with the two spirit stones.
Liao Ding never said a word, and he seemed to have forgotten the ability to speak at this time.
Su Honghao glanced at everyone's reactions and said, "Okay, you don't have to be envious, as long as you also perform well, next month's outstanding employees may be you, I didn't say that there is only one outstanding employee every month, you have to fight for it!"
"Liao Ding, don't be proud, make persistent efforts, and strive to make you still among the outstanding employees next month.
"Now, here's your chance to perform! Especially for everyone in the kitchen, we will develop new products in the next place, the taste is mainly sweet, and we will launch a series of desserts in the future.
"As for what kind of dessert to develop, it depends on everyone's collective efforts! I'm optimistic about you! ”
At this time, Su Honghao smiled like a fox.
When the other employees heard this, they instantly ignited their enthusiasm.