"Guys, don't you think it's strange?" Ma Yun deserves to be Ma Yun, and after being woken up by this phone call, he immediately found that something was wrong.

"Our QQ is the same version all over the world, so it stands to reason that QQ all over the world should fall into bugs at the same time. The proportion of complaints in the world should also vary according to the number of users in each country. ”

"But Huaxia obviously has 12% of our users, but the final complaint ratio only accounts for 0.72%, this gap can be said to be very low, what is the reason? Let's brainstorm ideas! Ma Yundao.

"Could it be because we Chinese people are more afraid of trouble and are reluctant to come to the official website to complain if there is a problem?" There is humanity.

"This is impossible, I have a neighbor next door, because the sound of cutting vegetables on the opposite side is a little louder, he actually ran to the neighborhood committee to complain more than a dozen times, forcing the people in the neighborhood committee to go crazy! It's not that we Huaxia people won't complain, on the contrary, they are the most active in complaining! Someone immediately retorted.

"That's right, in fact, just look at the previous complaint ratio, there was a problem before, and the complaint ratio of Huaxia accounted for about 13%, which is basically the same as the 12% of users. But this time it's only 0.72%, which is really weird, so there is only one reason for the explanation, that is, there are not many problems with our Huaxia QQ program, at least far less than in other countries! ”

"You ask someone from the customer service department to call our customer right away and do a customer survey to see at least 1,000 samples!" Ma Yun immediately ordered his secretary.

"Ladies and gentlemen, regardless of the results of the customer survey, assuming that our conjecture is true, Huaxia's QQ does rarely have the problem of crashing, so what will be the reason for such a problem?" Ma Yun asked.

"Then it's just a matter of language and network protocols!" "The QQ version is almost the same all over the world, only because each country has different languages, so the languages used are also different, which is the most problematic place. ”

"The second is the network protocol, but this gap is actually not big, because now the vast majority of the world's network protocols are the same, only a few regions are different, almost negligible!"

"Then give me a focus on screening the QQ programs of various countries now, especially the programs in the language section, and I can't believe that I can't find the problem over and over again!" Ma Yun shouted loudly, he felt that he had found a problem, and the BUG must have appeared in the language area.

As a result, another hour has passed, and the BUG has not been found, but the results of the emergency investigation of customer service are out, as previously guessed, among the 1000 users who called the survey, only 7 people had a crash problem, and the other 993 people's QQ is very normal, without any problems.

The problem can almost be locked on QQ in different countries.

But this is also even more incomprehensible, in terms of language, it has been screened more than a dozen times without a problem, which is almost no problem.

Therefore, unless the QQ program in various languages can also be screened from beginning to end, problems can still be found.

But now that QQ is available in more than 20 different languages, all of which have to be screened, engineers seem to be imagining themselves unable to go home for three or four days in a row.

"Let's work hard and hold on for another 12 hours! I'll be here with you all the time! Sure enough, Ma Yun chose to continue the screening, and it was another 12 hours.

Hearing this, many programmers or engineers in the field directly collapsed on the spot.

"Check and check, I can't find a problem after checking so many times, if there is anything to check, maybe it's not our problem!" One engineer couldn't help but complain.

This was just a very ordinary complaint, and almost everyone was complaining, but what this engineer didn't expect was that in the next second, Ma Yun directly killed him and asked sharply, "What did you just say?" Say it to me again!! ”

"Chairman, I don't dare, I didn't say anything!" The engineer was frightened and quickly denied it.

"No, you repeat it to me right now!" Ma Yun said again, but when he saw the frightened appearance of the other party, he added an explanation, "I'm not interested in you, your words are very important, I want to listen to them again!" ”

"What do you mean by not being sexually interested in me?" The engineer sneered in his heart, and he also understood that Ma Yun was indeed not interested in himself, so he honestly repeated what he had just said.

"Do you remember what your friend said on the phone?" Ma Yun tossed in front of the engineer who called before and asked.

"Remember!" The engineer said hurriedly.

"He's saying that his computer is new, and it's a new system, right?" Ma Yun asked quickly.

"Yes!" The engineer nodded hurriedly.

"I see!" Ma Yun licked his lips, and then ordered, "You don't have to check the program BUGS anymore, let me find a way to figure out the configuration of all the computers that have problems, figure out the model of each component, and then summarize them to see if there is a problem with a certain hardware, which will conflict with our program!" ”

"Yes!" The engineers said at the same time, feeling a little ashamed that they didn't think that a hardware conflict could lead to a software crash.

Of course, it's no wonder that these engineers didn't think that after all, this situation rarely happens, and it rarely happens on a large scale, after all, no hardware can be replaced in more than 1 million computers in a day.

"Also, you guys go check the system! There is also a systematic version! Ma Yun rubbed his temples and said, "Maybe Microsoft's system has been updated, causing our program to crash, it's also possible!" ”

"Yes!" The engineers agreed with their mouths, but deep down they were a little disapproving, unless it was a direct iteration of Microsoft's system and a change in the basic level of the system, it was impossible for this kind of problem to occur.

If there is, then it shouldn't be just QQ that has such a problem, there are many software that should have the same problem.

This data was troublesome to collect, and Ma Yun waited until the next morning to get a report from his subordinates.

At the first glance of this report, Ma Yun eliminated the hardware problem.

Because according to the statistics on the report, the computer hardware found to be problematic is varied, various brands, various models of hardware, most of which are old, released four or five years of hardware.

Therefore, the possibility of hardware is completely ruled out, otherwise the same problem should have appeared a long time ago, and it is simply impossible to wait until now to emerge.

And when Ma Yun saw the problem with the system, the whole person couldn't help but chuckle, because compared to the mess on the hardware, the investigation results on the system were quite clean.

Because there are only two version numbers for all the systems that are in trouble.

One is Windows95 with version number 4.50.02

The other is Windows98 with version number: 4.10.03

Both versions are the latest versions of Windows, the former was released five days ago, and the latter was released only the day before yesterday, and both are the latest updated versions.

While Windows 95 is currently the most used operating system on the market, Windows 98 is mainly the latest generation of systems that were only released in June this year.