Chapter 52 The public says that the public is reasonable, and the mother says that the mother is reasonable

Liumao actually doesn't have much experience in management.,Originally,It's a garbage pickup outside the game.,In the game, it happened to have its own store after several twists and turns.,And it seems that by chance it has also made some achievements.,But in the final analysis, how did Liumao really manage the store? It's not that I panicked to find 1485 with management experience, and I basically handed over all the big and small affairs to 1485 very decentralized, and then I met 17926, which seemed to be more talented, so that part of the rights in the store were given to 17926, so that Yishan had two leaders, which can be said to be very detrimental to the development of the store.

But how did Liumao know that these have or not, his subjective concept has always been who does who is on whom, and if he can't do it, he will retreat behind the scenes and let 1485 be on top, even if he is the boss, but do things, ability-based, as for whether he will leave himself out, then his own thoughts will not let him leave himself out, while he is 1485 management, he is learning to grope a little bit in the back, and when his ability changes, he still has to worry about whether he will be left out of the door by 1485? As for whether you want to learn, it's better not to open this store, otherwise even if there is no 1485, even if you always control the store yourself, but you have no experience at all, you can let the store take root and grow, not that the store that is still a seedling for three or two months will not be able to absorb the slightest nutrients and be gradually wiped out by the ruthless environment.

In this regard, Liumao knows deeply that instead of surviving a few months to be eliminated, it is better to directly put the right out and let experienced people on top, if he goes up and directly throws himself out, it doesn't matter, anyway, he will be left out of the market sooner or later, and now he will save some time and effort, so good. And in the same way, if he is worthy of his trust and does not leave himself, then he has earned it. How can such a comparison be put or not?

As for the talent to find 17926 later, Liumao let him go up, but he didn't let 1485 come down, or who forced him to go up, the ultimate goal of Liumao to open a store must not be to play, otherwise it would not be more enjoyable to directly use the funds to open a store. He opened a store, no, whoever opened a store The ultimate purpose is not to make money, so seeing that 17926 has the ability, Liumao will of course let him be on top, so as to help himself make more money, and 1485 has the same ability, Liumao thinks that one person's ability is so big, how can the ability of those two people add up to become smaller, in this case, it is not better for two people to be in charge of the store, and one is in charge of the store, the other is in charge of finance, how good is the combination of the two. This is like the flowering of three sides before yourself, and you always have to play an effect greater than one.

But as everyone knows, sometimes one plus one is not necessarily greater than one, but may be equal to, or even less than, one. Just like Liumao's store at the moment, 1485 advocates that all staff go out, two people in front of the door to welcome customers, two people at the counter to take the goods, one person to cashier, two people in the store to guide the purchase, one person to serve tea and pour water, to give the guests full sincerity and care, and do their best to find out the bottom of the guest, so that he can return with a full load.

However, 17926 advocates simplicity, one person welcomes customers, one person takes the goods, and one person collects cashier. And this is still too many people in the store, otherwise the idea of 17926 is that one person in the store is completely enough, at most plus a temporary help, usually there is no need for so many people, something is called and then come out, which is like 1485 said, one here, one there, how big is this store, let so many people occupy it, not to mention, let the guests see it is not scared away? Originally, I just came to buy a honey, and many customers are three or five copies, even if there are more than 100 copies, so many people at once, who are not panicked when these customers see them? Fortunately, the people in the store are not too big and three thick, otherwise I would have thought it was a black store.

And it doesn't matter if the two disagree, after all, it is impossible to require everyone to think the same as themselves, but it is very important when the two disagree and each has the right to do so, even if the rest of the people don't figure it out but they are forced to do it because of the right, they still don't know who to listen to, not to mention that they don't understand, even if they figure it out, the people below have no position at all, even if they are right, who cares about them.

In this regard, needless to say, the two people who came with 17926 did not need to say, no matter what 17926 said was wrong or right They were in this store, anyway, except for Liumao, they only recognized 17926, and because they felt that 17926 was indeed right, how big the store was, so many people might scare customers, and listening to him not only did not affect the business of the store, but he could also get rest, 3569 saw this and simply agreed, anyway, 17926 also has the right, he ordered so, Even if the 1485 order is different from him, but it's his own business, anyway, he is acting according to orders, as for who the two of them listen to, of course, they listen to orders that are good for themselves.

And the remaining 2587 said that he came with 1485, which is the oldest employee, but 2587 don't look at the appearance of being very loyal to him, but he is not like the two under 17926 who recognize 17926 no matter what they do, he hasn't listened to 1485 so much, and at this moment he sees everyone listening to 17926 except 1485, so he also stands here with the flow, after all, even if he stands next to 1485, he won't thank himself much, and vice versa, Standing here in 17926, he will not hate himself either. But 17926 is different, don't look at the time they don't get along with each other for a long time, but 2587 already knows what kind of personality the people in the store are, if he stands here in 1485 and listens to 1485, 1485 will not feel his good number, and 17926 will completely beat him into the mountain of 1485, and since then they have been strangers, and if they stand here in 17926 and listen to him, 17926 will see themselves as the same camp, and they can take care of each other in the future.

With such an analysis, does 2587 still need to consider how to stand in line? What's more, following 17926 can be lazy and resting openly, who would refuse this? As for the store business, as for your own salary, hehe, as long as there is a lot, of course it is good to have more, and it doesn't matter if you don't have much, anyway, I am very content to have such a life in this store.

At this time, Liumao asked clearly about the fact that there was a disagreement between 1485 and 17926, and Liumao didn't know how to deal with it for a while.

Call 1485 and 17926 to the middle courtyard, and let the rest of them do things first.

But Liumao listened to the two of them for a long time, but the public said that the public was reasonable, and the mother-in-law said that the mother-in-law was reasonable, and Liumao's ability was far from enough to judge the thoughts of the two, and it was impossible to judge who was good and who was bad in the opinions of the two from their own point of view, or that the opinions of the two were not very good.

But starting from what the two said, Liumao is also a little uncertain, but also, 1485 tends to be serious about every customer, no matter whether the customer opens a bill or not, and how much, always insists on being the same to each customer. Moreover, 1485 also said that the problem of 17926's fear of scaring customers does not exist at all, because if customers who really want to buy honey will only like this kind of service, and cannot be afraid. If you come to buy honey, even if the service of the store is considerate, you still have to find a way to buy honey, and you have no intention of not buying it, so what's wrong with enjoying some of their services? It's normal, although they do need honey, but after all, they also make their own money, so there are some services to attract customers, and giving back to customers is not a courtesy.

As for being scared, isn't it because you don't want to buy it, and then you are a little embarrassed to see that the merchant is so good to you? At the end of the day, better service can better screen customers and tap their buying potential. After all, the service is good, he feels that the store has more money to serve him than he makes, and he is embarrassed to buy more or less some honey, even if it is used as a backup reserve, it is completely fine.

Moreover, although the store now says that more customers are buying several dozens of copies, it is not enough to equip them with better services, but if the store wants to develop, it is not only by these customers to grow, these customers can at most let the store always maintain nutrients and continue to grow, but if you want to develop and grow, you must rely on Zhang Dafu, wholesale to the kind of customers in Changshou Village, because only this kind of large number of customers can let the store skip the growth stage to a carp leaping dragon gate. In the face of customers like them, because they will feel that the store makes a lot of money for them, it is easy to point fingers at the store psychologically, so in order to put an end to their kind of heart, and in order to better attract this kind of customers, some professional, complete, and details have become the due service.

Listen to it, although Liumao didn't understand much about what 1485 said, seeing that he could say so much, and he looked like he was the Tao, Liumao really couldn't grasp whether what 1485 said was right or wrong.

And hear what 17926 said again, what! If the store should have this attitude towards every customer, as you say, wouldn't that be equivalent to kneeling and licking everyone? Of course, it's not a big deal to kneel and lick rich customers, but for customers who don't have money, I'm sorry I can't do it.

And don't talk about this, if it's really like you said, have you considered the operation of the store, or do you not know the cost of firewood, rice, oil and salt? Do you know how many monthly salaries 2587 and 3569 people make? You don't know that, so what about yourself? How much is a month? Do you know how much profit the store can make in a day? You don't know, do you? I have probably calculated, if it is really like what you said, every customer comes over and pours tea and water one by one, and is a shopping guide and a waiter, not to mention the tea money, this manpower salary alone is enough to make the store's net profit drop by 10%. If you add the tea money, this figure will become 40%, which means that for your idea, the big customers you are talking about will not come, and it will be equivalent to almost half of the loss every month before you come.

Also, even if you say that this thing can better screen customers and determine that customer really wants to buy, that customer doesn't want to buy. But as you said, of course you will buy what you want to buy, and if you don't want to buy it, you will turn around and leave. It looks like the real customers have been screened out all of a sudden, but let me ask you, do you say that there are more people who need honey or more people who don't need honey?

Even if they don't want to buy honey when they enter the store, they must be interested in honey, but they are scared away by you and lose all interest.

I think you should know that there will always be the most people who don't need honey, but what we have to do is to turn what they don't need into what they need. Otherwise, if you only do business for people who need honey, the store will close in a few days, and you won't be able to wait for the arrival of the big customers you mentioned to let the shop leap over the dragon gate and swim the sea.

Not to mention anything else, you watched the event a few days ago, did our store pour tea and water for them one by one, but why did they still rush to buy it? Do they all need honey? Of course not, they were all attracted to me alone, and did I serve tea and water to any of them? No, it's good to keep the store simple, so much money is used, and it's useless to waste money.

Take a look, 17926 A lot of people who also make Liumao listen to it makes sense, and it is indeed like 17926 said, it is a waste of money to serve tea and pour water, opening a store is to make money, and not to give customers free charity, why do you want to make so many twists and turns?

But what 1485 said seems to be right, service, if there is a lack of a section here, it is difficult to have any advantage when encountering large customers, and he also cited the example of Zhang Dafu and that group of people.

But 17926 doesn't seem to be wrong, how can there be so many big customers, and he also cited that when the store first opened for an event, he himself asked everyone to come and queue up to buy, and he didn't pour tea and water to anyone.

This, in an instant, Liumao was messy, I didn't know who to listen to, the two of them had their own reasons for each other, and Liumao really couldn't make up his mind for a while.