Chapter 5 (06) (I) updated on March 13~
Chapter 5 (6) (I)
At half past one o'clock at noon, Gao Jinsong took his simple luggage and came to Hualong Shopping Mall in the most lively and prosperous area of the provincial capital at the appointed time.
In the personnel department of the department store group on the sixth floor of the shopping mall, he met Wang Guoqiang, and with Wang Guoqiang, there were also two managers of the security department of the department store group. They were going to interview him.
The content of the interview is very simple, almost all of them revolve around Gao Jinsong's resume, especially his experience after leaving the Olympic mall - he did not fill in the situation of the past two years on his resume, which made the chief and deputy managers of the security department feel unsure. Gao Jinsong told them that he had been in a serious car accident the summer before and had been recuperating in his hometown of Shanghe since then. He also pulled up his trousers and showed them the scars on his left knee from the two surgeries. The scar from the first operation was a finger's width and ten centimeters long, and the slightly raised sarcoma had a dark purple sheen, like a terrible mouth under his knee...... The scar kept the people in the room from talking for half a day. They can imagine what the young man in front of them has endured.
Maybe it was the scars that touched the compassion of the two managers, or maybe they trusted the eyes of the HR manager, in short, the interview after that was completely a formality. At the end of the day, the two managers of the Security Department told him that he could report to the Security Department after he had completed the relevant formalities in the personnel department and received his clothes in the logistics department. This actually means that he has passed the interview in the mall.
Gao Jinsong was a little surprised. So he can go to work? Although he knows that security is not a skilled job, it is not so simple, right? Is there no vocational training before going to work? At least two managers should also give him a brief description of his responsibilities and working methods.
The deputy manager of the security department told him that when he went to report, he would know the company's rules and regulations, as well as the discipline and rules of security work; As for vocational training, if his next performance is satisfactory to the group company, and he himself is willing to continue to work in the group company, they will make arrangements for him to sign up for the monthly security training of the public security department, and the certificate of completion of the training course is also one of the evaluation criteria for his performance during the probationary period.
So that's it! It seems that people are very well thought out.
He quickly signed a three-month labor contract for probationary workers in the personnel department, and followed the long-haired woman he had seen in the morning to the logistics department to get clothes.
Here again he is in big trouble. Even if he is only a trainee manager, according to the regulations, he still needs to receive the clothing of the shopping mall supervisor, so the problem arises one by one, the money on him is not enough to pay the clothing deposit of 400 yuan. He told people about his being patronized by thieves, hoping that others would take into account his practical difficulties and open up. The staff of the logistics department sympathized with his plight; But sympathy is sympathy, they can't help the deposit, the company has a system, and it is impossible for them to advance the money for him.
The long-haired woman couldn't help much in this matter, but she ran to find Wang Guoqiang.
Wang Guoqiang proposed a compromise solution: Gao Jinsong used his ID card as collateral, first took out the clothes, and when he received his salary, he could use the money to replace the ID card.
Although Wang Guoqiang's solution conflicted with the relevant regulations promulgated by the government that "business units cannot temporarily withhold employees' valid identity documents in various names", the logistics department reluctantly agreed to it under his persuasion. Gao Jinsong is also willing to use his ID card as collateral. He thought that since the mall had solved his accommodation problem, the identity document was not important to him; Besides, what he needs most at the moment is work, and only work can solve his urgent needs, even if it is a half-day shift in the morning, it can allow him to break free from the embarrassing environment as soon as possible......
After completing the formalities and putting on his uniform, he reported to the office of the security department.
Ten minutes to three o'clock, Gao Jinsong walked out of the office with more than a dozen colleagues on duty, and under the leadership of a security foreman, he began to familiarize himself with the new working environment.
“…… Each floor has three fixed duty points, A, B and C, A is the gate, and the escalator is the location of the store on the second, third and fourth floors; B is the fire escape, and B on the third floor refers to the fire escape on the third floor; C, freight elevator ,......" The foreman led him around the corridor between the shelves and counters, and whispered to him to explain the daily work of the mall security guard. "There are chairs at Gate B and Gate C, and they are swapped every hour and a half, so that you can take turns to rest......"
Gao Jinsong walked next to the foreman, listening and silently remembering in his heart. He has now changed into a dark blue double-breasted suit made by the mall, and is still wearing a snow-white shirt, a dark gray tie, and a pair of shiny leather shoes, looking exactly like a young white-collar worker who has been sitting in the office for a long time.
“…… The second-floor store is the busiest place in the mall. There are many counters, many salesmen, and many customers; Especially in the evenings and on weekends...... It is our duty to take timely measures to stop the dispute and avoid the escalation of the incident, especially to avoid the escalation of the situation and affect other customers......"
"What counts as a dispute?" Gao Jinsong asked.
"It's mainly a dispute between a salesperson and a customer. There are often disagreements between customers and salespeople, but most of them can be resolved through negotiation with the salesperson at the counter, and we don't need to come forward. Even if the dispute cannot be resolved, there are still store supervisors and their own salesmen at each counter. But you know, some difficult customers are difficult to deal with," the foreman whispered with a wry smile, "Some customers even use the topic to make a big noise, and the supervisor can't deal with it, at this time we have to come out and find a way to calm down the customers, avoid the escalation of the conflict, or persuade the customers to go to the office and close the door to negotiate a solution, so as to avoid the trouble and affect the normal business of other customers and the mall......"
Gao Jinsong smiled and said that he understood.
In the corridor of the store on the right side of the escalator on the second floor, he suddenly saw an acquaintance, who was the little foreman of the fast food restaurant who told him a few days ago that he had met in the provincial capital. But now she is wearing a shopping mall salesperson outfit, standing by the shelves, talking to two female customers looking at clothes. It looked like she was showing them the clothes on the counter. However, the two customers probably didn't have the idea of buying seriously, just checked a few times in a row of summer clothes, and then walked away with their own words; She didn't show a look of frustration on her face, and after tidying up her somewhat messy clothes, she stood silently by the counter. He noticed that the little foreman's shoulder-length hair had been combed, and he had pulled a small bun at the back of his head like other salesmen with long hair; This made her already white neck look as slender and straight as a swan.
As if sensing that someone was paying attention to him, the little foreman turned his head. She recognized Gao Jinsong immediately, and opened her mouth wide in surprise.
Gao Jinsong smiled and nodded at her. Look, you just said a few days ago that you would see you in the provincial capital, no, let's meet?
The little foreman probably understood the smile on the corner of his mouth, and a pair of clear and moving eyes immediately winked at him with a smile.
When he walked to the counter, the little foreman put his arm on the counter and quickly whispered, "When did you work here?" ”
"Only here today." He now finally knew her name from the nameplate on her chest, Chen Ying. He smiled and whispered, "So you work here......"
The little foreman glanced left and right, probably wanting to ask something, but Gao Jinsong had already walked past the counter with his colleagues.
When walking up to the third floor from the fire escape, a colleague asked Gao Jinsong: "You and the salesperson who was at the Bimanlu counter just now, did you know each other before?" ”
"I'm a fellow villager with her......"
The colleague was silent for a moment before he said, "We generally can't talk to the salesperson during working hours. ”
Gao Jinsong could hear the reminder and warning in his words, and he immediately said, "I remember." ”
The colleague said: "Of course, it is not absolutely impossible to speak; It's okay to say a few words once in a while. However, you can't say anything about it when you're in the presence of customers. When you say it, you can't let it be seen by the top! Especially beware of the two mothers-in-law in the business department! They have to write everything in the report......"
Gao Jinsong nodded in agreement. Then he asked, "The mother-in-law of the business department?" He didn't pay much attention to these things about Chen Sesame and Rotten Grain, but his colleague's words were so deep resentment, and he took the initiative to provoke such a reason to speak, it was really a bit unreasonable for him to ignore them. So he had to pretend he was curious. "Those two women are the directors of the store?" ……
For the next few hours, Gao Jinsong stayed on the fourth floor of the mall. He sat on the bench for an hour and a half at the duty point B on the fourth floor, and was transferred to the fourth floor C to continue to sit on the bench, and in the evening he was assigned to guard the first floor A, that is, to be on duty outside the gate of the shopping mall. It was about seven o'clock when his colleague came to change shifts with him after dinner.
He learned from a colleague who was changing shifts that he had twenty minutes to eat dinner.
The staff canteen is located on the fifth floor of the mall. Strictly speaking, this is not a canteen at all, but a food and beverage store in a shopping mall. Like the other four-story business areas, it is full of counters for various food and beverage outlets, and the so-called staff cafeteria is just the counter of a noodle restaurant and a restaurant next to each other. Gao Jinsong ordered the cheapest food in the canteen for himself, one by one, but half a catty of noodles and two steamed buns still cost him three yuan and four cents. He also found that when he was eating and drinking with a bowl of sea, not only the people at the same table were secretly looking at him, but even the people eating next to him were quietly looking at him and whispering as if he had suddenly become some great person......