Chapter 74: The Secretary

While munching melon seeds, while looking at the supermarket scene outside the window, the time passed quickly, and it was more than nine o'clock in the morning.

There were fewer customers in the supermarket.

Lu Hao got up, clapped his hands, walked to the cash register, and asked Wang Ting, "How much turnover is there, do you have a number in your heart?" ”

There is no computer, the cashier relies on manual work, and the ability of the cashier is tested very much, not only must the mental arithmetic ability be strong, the customer can quickly calculate the price of the dish when checking out, change, and at the same time have a strong memory.

You can't really be a cashier if you're not ingenious.

"Seven or eight thousand." Wang Ting said.

Lu Hao nodded, there were seven or eight thousand in most of the morning, and there should be no problem with a turnover of 10,000 yuan in a whole day, excluding nearly 50% of the cost, the profit in a day can be 5,000 yuan.

It was the same thing he had just observed in his office.

The turnover is a lot less than yesterday, but this is normal, but with such a turnover, there is no one nearby who can hit!

The profit of 5,000 yuan a day is higher than the combined profit of all the stalls in the state-run vegetable market across the wall!

Just because he changed the way of doing business, the traditional stall was changed to a fresh supermarket, all the products are placed on the shelves, the price is clearly marked, and the quality control requirements are very high, and the service requirements are also very high.

Although the price cannot be negotiated and criticized by some customers, customers can pick and choose, pick it up and put it down, and no one will say that this point is definitely not good in state-owned units.

This touch, that take, those people in the state-run units will immediately give a face.

That's the gap!

It's all small details, but coming together can affect the customer's shopping experience and pull them to their side.

The actual situation is also the same, many customers of the state-run vegetable market came to him, and some people even lacked morality, went around the state-run vegetable market, bought nothing, and then went to the fresh supermarket to buy vegetables, and deliberately left from the state-run vegetable market.

It is estimated that I have been disgusted by the state-run vegetable market before, and this time I seized the opportunity and retaliated back.

The other is that there are few competitors, there is no fresh supermarket nearby, and Lu Hao is the scorpion's baba - the only one!

"Brother Hao, you've made a fortune." Zhang Zhigang walked over and said excitedly, "Just these 5 stalls are more than the turnover of 15 stalls in the state-run vegetable market combined." ”

The more he looked at Lu Hao, the more he admired, "I just walked around the supermarket for a while, eavesdropped on the customer's speech, and found that some people complained a little about not being able to bargain, but they were very satisfied with the others, our dishes can be picked at will, no one will say them, and there is no problem if you don't want to buy it after you pick it, and I won't force them to buy it." ”

"The clear price is very in line with the appetite of young people, many people say that they will come to the fresh supermarket to buy vegetables in the future, that is, some old men and old ladies are always unconscious, like to pinch vegetables with their hands, our dishes are very fresh, or they pinch are nail marks, I reminded several times, useless."

Zhang Zhigang was a little helpless.

If this matter had been in the state-run vegetable market before, he would have yelled directly, whether he likes to buy it or not, pinching the vegetables, and get out of here!

But not in the fresh supermarket for the people's livelihood, Lu Hao mentioned that you can't kill customers, you must always keep smiling.

Service with a smile.

I can only remind, but I reminded those old men and ladies that they still don't care, it's okay to pinch the vegetables and buy them yourself, don't buy them and leave a nail print, how much do the guests in the back look at?

"The next time someone pinched the vegetables, I would send him the pinched dishes directly." Lu Hao said.

???

"Give it to him? Isn't that cheap for them? Zhang Zhigang was very surprised when he heard this, "Don't you know that those old men and old men like to take advantage of them, if you really want to pinch the dishes, they can come over every day to be cheap, it is better to throw the vegetables they have pinched directly into the trash, this is better, right?" Other customers will also be happy to see this and will be on our side. ”

"Throwing it in the trash can hurts people's self-esteem." Lu Hao shook his head, "If you really want to deal with it like this, the customer will indeed stand on our side, but in my heart, we may feel that we are not close to people, and if any old man or lady has high self-esteem and quarrels on the spot, we will be even more criticized." ”

Some things, taken into account, will be isolated.

If a classmate cheats on an exam and you report it, everyone will say that you have a sense of justice, and they will not say that you did something wrong, but they will slowly alienate you.

"We have to respect customers, we have to use soft to customers, not hard, customers are not your daughter-in-law, you can't use strong, although those uncles and aunts have bad behavior habits, but most of them also want face, he pinched us and sent it, and then pinched and sent, until they were hot-skinned." Lu Hao said, "Even if there are really one or two old scoundrels with thicker skins than the city walls, we can afford this kind of loss." ”

"Don't be afraid of losing, sometimes it's a blessing."

In fact, he still has a plan in his heart, being able to come to the fresh supermarket for the people's livelihood shows that his ability to accept new things is relatively strong, and he can't guarantee that an old man and old lady will enter the compound full of guards when they leave the vegetable market.

In business, peace is precious, don't throw the vegetables in the trash, and let the guards take them away when you turn around.

The people who live in the compound, especially the old man and the old lady, can't be messed with easily!

A successful male businessman should be cowardly, should be hard, should be hard, according to the needs of customers, randomly disposed of.

He patted Zhang Zhigang on the shoulder, "In addition, when taking stock of the shelves, which dishes sell well and which ones sell poorly, make a statistic, the dishes that sell well are placed in a conspicuous position, the shelf position is arranged a little more, the poor ones are placed aside, the amount on the shelves is a little less, and the corresponding adjustments should be made when the goods are purchased." ”

Opening a supermarket, these are the basic requirements.

"Okay." Zhang Zhigang nodded again and again, and his admiration for Lu Hao deepened in his heart.

He also thought that opening a supermarket was very simple, that is, the decoration was beautiful, it looked spacious and bright, and the goods were clearly marked with prices, which was fine, but he didn't expect that there were so many ways.

At this time, Shi Xiong ran in from outside, "Brother Hao, Ma Youliang is here, it looks like he is going to make trouble, and they have pulled a lot of carts over, and there are some melons, fruits and vegetables on them." ”

Lu Hao raised his head and looked outside, and without Shi Xiong continuing to say, he had already seen Ma Youliang coming.

"Let's go, go out and have a look." He was not stunned at all, and walked out directly.

Shi Xiong followed.

Zhang Zhigang grabbed Shi Xiong and stuffed a kitchen knife into his hand, "Be prepared." ”

He also had a boning knife in his own hand.

The two followed behind Lu Hao, like left and right protectors.

Outside the supermarket, seeing Lu Hao coming out, Ma Youliang was furious and scolded, "Lu Hao, you hurt me so badly, I lost 50,000 yuan in one day!" ”