Chapter 43: Managing the Crisis (I)
Deng Weiqiang had just issued a series of documents for trial ISO9000, and there was a production accident in the first phase of the production workshop. A matte brick in normal production suddenly shiny, and He Dehong immediately stopped the line and notified the technical department to replace the next variety. Li Yunfei is proud of himself and thinks it is impossible, because it is a full-page print, he suspects that it is a flower glaze problem, and it is still the same when he changes the flower glaze, and then he suspects the kiln problem, and the kiln is no different from usual, and he can't come up with a good way for a while, so he has to report to Wei Tao to take the product off the assembly line and wait for the processing opinions. Deng Weiqiang immediately instructed the production department and the technology department to form a joint investigation team to investigate the incident, and the responsibility was specific to the person.
Wei Tao and Minister Wu agreed that there was something wrong with the glaze.
So, starting from the grinding list, to see if someone has changed the formula, when it is determined that there is no problem with the formula, began to count the chemical materials, this check really found out the clues. When I asked the grinding workers on the night shift that day, I confirmed that 10 bags of raw materials were taken from here, because the glaze mill was dimly lit at night, and it was a routine operation, and I did not check the name on the bag. The problem has been found out, but this handling opinion is not easy to grasp. Whether it is a fine or a compensation depends on the meaning above. The two had to report the situation to Deng Weiqiang, Deng Weiqiang meant to compensate according to the price, the company is not a child's play, and the boss should lose alone, while Minister Wu believes that how can a worker afford to compensate, you just let him work for nothing for more than ten years. The two sides argued, and Deng Weiqiang had no choice but to report to Liu Zhikang. Liu Zhikang made the financial conversion price, with a total loss of 150,000 yuan, considering that the glaze paste can still be processed, calculated according to 6 discounts, the loss is 90,000 yuan. Liu Zhikang didn't say a word, strictly followed the documents issued today, and gave everyone a good ISO lesson.
Hearing this, Deng Weiqiang had a bottom in his heart, and the two ministers were inseparable, so they had to promise to say yes.
The two of them returned to their respective offices and hurriedly flipped through today's documents, and their eyes were stupid when they saw the four words traced upward.
There is an additional penalty notice on the bulletin board: due to the mixed loading of raw materials, chaotic warehouse management, blind command of leaders, and serious violations of ISO9000 management, resulting in a huge loss of 150,000 yuan for the company, the company decided to punish the following personnel: Zhang Min (warehouse management) 500, Yu Tao (warehouse management) 500, Ran Qiliang (glaze grinder) 3000, Ran Qizhi (glaze grinder) 3000, Li Xiaoping (glaze grinder) 3000, Zhao Yufeng (glaze grinding squad leader) 5000, Li Yunfei (technician) 5000, Wei Tao (Minister of Technology) 20000, Wu Shiqiang (Minister of Production) 10000, Shen Yunzhi (Production Manager) 20000, Liu Zhikang (General Manager) 20000. Lingkang Group, April 8, 1999.
As soon as the notice was posted, there was a thunderous sound in the factory, which was the most severe punishment in the history of Lingkang Company. Some people say that the boss is too dark to find losses from the workers, and some people Deng Weiqiang is too ruthless to offend his people, and some people say that it is unfair, why the warehouse is only fined 500, but the glaze grinding is fined 3000.
In the meantime, only the parties concerned know that on the day of the incoming materials, warehouse keepers Zhang Min and Yu Tao had asked their superiors about the stacking of glitter. Because the chemical warehouse is being expanded and cannot be stacked, Shen Yunzhi put it next to the matte raw materials with a finger, who knew that it would be loaded that night, which would cause a series of accidents. According to the principle of going back upward, one cadre and others bear the responsibility of supervision and management, and there is a distinction between direct management and indirect management, so there are 12,000 yuan, and Li Yunfei bears the responsibility for ineffective supervision.
Li Yunfei shouted that there was no injustice, and the special glaze was not supervised and polished, which was a serious dereliction of duty. The matte glaze of this period is a new variety, and almost all of the commonly used glazes are crystal glazes. At this time, there is no later zirconium white glaze, mercerized glaze, etc., so supervision and grinding is a must. Li Yunfei only knocked out his teeth and swallowed it in his stomach, who told him to be lazy.
For a while, all the staff consciously learned ISO9000 management, for fear that one day they would accidentally lie down and get shot. Seeing that the goal was achieved, Liu Zhikang continued to study new topics with Deng Weiqiang.
Wei Tao also revised the operating procedures of the laboratory technician, adding a clause to it, regardless of the bottom glaze, the pattern must be burned before grinding. The next thing he thinks about is what to do with the glaze.
Wei Tao saw that Li Yunfei had no fighting spirit, and he didn't bother to ask him to do a new experiment. He found Ou Tingting, wrote a few flower glaze recipes, and asked her to prepare a new flower glaze according to the above data, and then find a few screen plates on the problematic glaze to print casually. and instructed Feng Kai to assist Ou Tingting in her work and to do a good job in the experiment. The two readily agreed, Ou Tingting asked if she didn't understand, and Feng Kai was happy to tell her.
One is truth-seeking, the other is affectionate, tacitly cooperate with the experiment to create a good-looking brick, excited, the two hurriedly brought the masterpiece to Wei Tao's office, Wei Tao's eyes lit up after seeing it, and he couldn't help but praise it. I saw him busy calling the sales manager: "Hey, Mr. Zhang, I'm Wei Tao from the technical department, are you in the factory?" Oh, you come and see if this new variety can be sold, okay, I'll wait for you in the technical department. ”
After making the call, let the two of them leave first. I was waiting for Zhang Degao in the office alone.
Zhang Degao came to Wei Tao as quickly as a fly, looking at the half-dumb bricks with butterflies staggering, the more he looked at it, the more he liked it, and he immediately made a decision, and he could sell it! He asked Wei Tao to make 15 boxes of samples first, stake out the samples in the exhibition hall first, and then ask about the price, Wei Tao didn't say it explicitly, but said that it was a little more expensive than the current matte.
Zhang Degao rolled his eyes, and then said, it doesn't matter if it's expensive, as long as it's not too outrageous. Wei Tao nodded and smiled at him.
In this way, the glaze problem has finally been solved, and as for the later orders, let's talk about it then. Wei Tao let out a long sigh of relief.