Chapter 045 [Mr. Zhao's Panicked Batch]

Shaking his head with a wry smile, Xu Chenghua sorted out his thoughts, and then replied seriously: "I have a general understanding of the cause of the matter, the blue space launched the message flow function to anger users, in terms of privacy issues, you are really dealing with this matter is debatable, privacy issues are the most sensitive issues in the industry, this is not only a troublesome matter, but also may make the blue space face a crisis of trust." ”

"Brother Luo, according to the agreement, I have no right to interfere with the operation of Bluestar Technology, but I am not talking to you as an investor now, but from the position of a friend, in response to this crisis, your response is too slow, and it should not be delayed until now."

On the other side, Luo Sheng in the conference room leaned back against the boss's chair, put his legs on the conference table, and responded slowly with a smile: "Thank you Mr. Xu for your advice, I can't hide it, I expected this before the launch of the message flow function." ”

Xu Chenghua was stunned for a moment when he heard this, and subconsciously replied: "How can you say this?" ”

Luo Sheng smiled: "Test." ”

Xu Chenghua said suspiciously: "Test? ”

Luo Sheng nodded and responded: "That's right, it's almost over now, the result is very satisfying, it's time to wrap up, Mr. Xu can just wait and see." ”

Xu Chenghua, who was sitting in the office on the other side, didn't know how to reply for a while, and hung up the communication after chatting casually.

"What is this kid selling in a gourd?"

Xu Chenghua wanted to ask, but he gave up, and from Luo Sheng's tone, he heard that he didn't want to reveal the meaning, even if he asked, he probably wouldn't say anything.

But this call still surprised him, this guy is actually doing a test?

Since I knew that there would be such negative factors, and I still did it hard, is it big-hearted, or do I have enough self-confidence to turn the tide?

Xu Chenghua didn't know what to say about him, but he didn't care too much, anyway, it was useless to worry, although Teng Xun is the second largest shareholder of Bluestar Technology now, he basically doesn't have any right to speak, and when he meets a strong founder like Luo Sheng, he can't hold others anymore, and no one can control him.

Thinking that QQ has R Society, Xu Chenghua doesn't have to worry too much, take a step back and say that Luo Sheng messed up the blue space, which is not necessarily a bad thing, it is even a good thing for Teng Xun, which is equivalent to giving R Society a great opportunity.

Xu Chenghua has to admit that the current development momentum of the R Society is against the blue space, and if the other party does not make mistakes, it is too difficult to catch up or even surpass.

Blue Space has a market share of more than 58%, while R has only a little more than 20%, and the gap has widened over time.

If it makes a big mistake this time, R Company may be able to take the opportunity to grab more market share.

……

At the same time, on the side of the Golden Trade Building, the door of the company opened again at this moment, and when Luo Sheng appeared in front of a group of petitioning students outside, the scene was suddenly in an uproar.

Luo Sheng suppressed the gesture, and after a while, it was quiet for a while, and some reporters who were present immediately squeezed into the front row from the crowd and began to take pictures or videos non-stop.

At this moment, Luo Sheng changed his previous attitude in the conference room to everyone, which can be described as a 180-degree turn, and I saw him say with a sincere attitude:

"I'm sorry, we really messed up this time, and we're so sorry, we didn't expect the Feed feature to cause such a backlash. During the period when everyone resisted the feed feature, there was a lot of reflection within our team, and looking back, we see that we want Blue Space to take a big step forward in the social networking space. ”

"We're reflecting on how we could have taken a more gentle approach instead of suddenly imposing the feature on the user, and we're sorry about that."

"I hope the majority of users can give us 72 hours of time, the development team is working overtime, we are developing the privacy slider function, which is an option to increase privacy control, this is a new feature, users can choose not to let some of their actions be displayed on the friend's homepage, such as changing the relationship status, such as personal dynamic incognito, etc."

At this moment, Luo Sheng tried very patiently to tell everyone that this function is very good.

A fierce boycott was easily defused by him in a few words, at least temporarily.

Seeing Luo Sheng's humble attitude, the anger in everyone's hearts dissipated a lot, especially when they learned that they were working hard to improve, many people had temporarily forgiven in their hearts and returned to their senses, and soon the big boycotters who were blocking the gate of the company also dispersed.

Most of the people who came to petition or boycott this time are college students, and other groups do not have this kind of time and emotion, because 99% of the current users of Blue Space are college students, all of whom have received higher education, and they also know that their current behavior has affected many people, so they have dispersed quickly.

……

Seeing that the crowd gradually dispersed, the members of the company couldn't help but breathe a sigh of relief, and Luo Sheng settled things and walked towards the CEO's office.

Everyone couldn't help but feel a sense of admiration, no wonder he was the head of Bluestar Technology, it was not unreasonable, and he gently and happily settled the problem as soon as he made a move.

As soon as Luo Sheng returned to his office, Erin came, and when she came in, she closed the door and locked it at the same time.

"I suddenly found out that you are such a big slippery head, and you are judging the performance of the two of you in the meeting and conference room just met with the boycotts." Erin grinned and walked over to him.

Luo Sheng said calmly: "This is called public relations skills, and it is the most basic public relations skills, the Dafa of apology is easy to use, even if it doesn't work, there will be absolutely nothing wrong with dealing with this situation." ”

Erin looked at him and said, "I seem to see ......." ”

Luo Sheng immediately interrupted her: "Let's talk about it in the future, don't waste time, too long will inevitably make people suspicious." ”

……

As Luo Sheng personally responded to the users who came to the company to petition and boycott, and was also reported by the media in the industry, the development of blue space is in full swing, and it is now the focus of the Internet industry circle, especially the news flow project has led to thousands of users boycotting.

With Luo Sheng's sincere apology and request, the majority of users temporarily forgive, but also gave a certain buffer time, if the privacy problems caused by the message flow can not be solved, will continue to boycott, if Bluestar Technology ignores this, still unwilling to return to the old version, then completely delete the number, this is the idea of the majority of boycott users.

Anyway, there's also R Society.

But after Luo Sheng's response spread through media reports, Tengxun's senior management immediately took it seriously, and Mr. Ma quickly convened the company's senior management for an internal meeting.

"I have to say that this privacy slider feature is the finishing touch, and the privacy problems caused by the message flow feature are likely to be solved with the launch of this new feature."

At this moment, Mr. Ma at the meeting did not hesitate to boast about this, and then he looked at his chief technology officer: "QQ can also launch a similar function, which is called the stealth function, which is also very useful for QQ." ”

"Yes, I'll deal with it as soon as the meeting happens." The company's chief technology officer immediately responded.

"Be quick!" Mr. Ma nodded and reminded, and after a while, he couldn't help but say with emotion: "The blue space is endlessly brilliant, Luo Sheng seems to have been born for social networks, Chenghua, you said that the blue space will become my QQ's biggest competitor in the future, and now I am convinced." ”

Xu Chenghua glanced at Mr. Ma, looked away with a smile, and couldn't help but sigh: "The day before yesterday, I called Luo Sheng to ask about the negative impact of the message flow function, he was nothing, he didn't care about the current negative public opinion at all, I thought he was deceiving me, but he told me that it was an internal test, and then it suddenly dawned on me, I said how is it possible, the negative news lasted for a week without any reaction, I have to say that I dare to play like this, this young man is really bold." ”

"But what surprises me even more is that the news of this stealth function broke out and I still feel that I have underestimated Luo Sheng, a young man, again, with such courage and such a control of the overall situation, not surprised, not panicked, and organized, this calmness is too much even for a veteran who has been in the mall for more than ten years."

Zhao Peng, who was present at the meeting, heard that Mr. Ma and Xu Chenghua praised Luo Sheng in a fancy way at the meeting, Xu Chenghua was very unhappy and was depressed to death.

This is not monetization, and it is not possible to say that R is not operating.

The key is to dare to be angry and dare not speak, there is no way, it is very uncomfortable.

"What is the before and after data of page views after the launch of the feed in Blue Space?" Mr. Ma looked around at everyone present and said.

At this time, the chief operating officer immediately replied: "Mr. Wang, according to third-party data, it has reached as much as 1.25 billion, which is twice as high as the week before the message flow function was launched. ”

Everyone was shocked when this remark came out, and even Mr. Ma was moved, Blue Space has such a terrifying activity index with more than 80 million user registrations.

"Aren't there a lot of objections from users to the Feed feature? How can I use it twice as often? ”

"We carefully investigated Luo Sheng's personal resume and found that in addition to majoring in computer science in college, he also took a number of majors, including psychology, he seems to know Internet thinking very well, and understands users very well, which is obviously true now."

"The privacy slider fills in with users' privacy concerns, and the message flow feature is bound to take off."

Zhao Peng, who was sitting in the conference room, was on pins and needles at the moment, and the more the executives at the meeting said this, the more panicked he became, because he did not follow up on the development of the message flow function.

Sure enough, he was afraid of something, and at this moment, Mr. Ma's eyes moved over and fell on Zhao Peng.