Chapter 414: The Edge of the Cliff

"All in all, you have to believe that the experience will come, as long as you haven't done it, you're going to be afraid, you're not afraid, you know? You have to take this thing seriously and look at it again, who will care about you so much, you don't have to be afraid of this kind of thing, and don't worry about what kind of accidents you may have at work, this thing is not a normal thing, it will naturally be very simple and exist! ”

"Yes, yes, Sister Lan, your analysis is very correct, we are very happy now, we can have a very happy dinner now, I am very worried that this incident just now may have an impact, I estimate that this kind of minion on our side, it seems that we are going to do something that we don't do, and people are not comfortable with it, so what we should do now is to go well and work hard."

"Yes, yes, it is best that this Zhao Group is really iron-faced and selfless, of course, there is a mistake that cannot be let go, because after all, this is too much impact, and the damage to a brand of the entire company is too great, we must find out this matter inevitably, it may cause a great misunderstanding of this matter, it seems that the Zhao Group will never have this thing for them to have too much of this kind of life, and it will definitely be a very important thing for them in the work, I am very happy that this thing can do this."

Everyone was talking, and the discussants seemed to be a little happy with what was happening in front of them.

Because as long as this thing doesn't affect yourself and doesn't involve yourself, of course this kind of thing is good, if you have to understand it according to this kind of thing, then you think too much about everything, then it must be good.

No matter what the situation of this kind of thing is, as long as it doesn't involve its core interests, everyone must be happy.

Everyone is still discussing, but that Gu Ruxi is almost the same thing I discussed at this time, she was listening to their discussion on the side, a web page that a quick rightist faction opened.

She would love to know these things, since it was already at the level of the police department, then maybe some things were not open.

Then this kind of thing is not so simple, and it is not handled internally, it is all so simple, because you also involve a level of consumer, and the consumer complains.

Then you can't be at the level of the company, then you may be facing this aspect of public opinion.

Then you are responsible for the society, and as a brand company, then you will have a means to deal with the outside world, a public relations means.

That can reflect your service to the whole consumer and an understanding of the consumer, which may have more of a commitment to them.

At this time, it is a common thing to make a common thing about what kind of explanation to consumers and what kind of reasonable commitment to consumers and to the society, then this time is within 24 hours, and it is necessary to make this yellow gold public relations time.

If you can't do it in this prime time, maybe you can't do it once, and if you do it, then it may have a very big impact on one of your brands.

And this situation should be visible, and you understand it very well and profoundly, if you don't even make this kind of thing, then what else do you want to do?

Then you want to hang out here for a few days, that's for sure.

Gu Ruxi was quickly browsing all the content on the front page of today's headlines.

If it comes to a matter of this consumer of the paper group, she is very serious and detailed to understand and understand.

Now it really is, it seems that this public opinion is terrible, and now the main media website of each inn will be promoting the sale of fakes by the Zhao Group on a large market scale.

Then this matter seems to be unstoppable, and there is a lot of public opinion about this thing.

All kinds of things are rolling in like a sea of water.

Many netizens also said that how could everyone have such a problem with the content of a big group like Zhao's Group, so I opened a comment from those netizens at one, two, three, and looked at their current content in real detail, so she had to analyze how the current public opinion direction has gone.

"It's really strange, how could such a thing happen to the Zhao Group, logically speaking, the volatility of the Road Group can be regarded as a very reasonable and very responsible thing for consumers, and it is also a century-old store, how can there be such a big thing in this situation, it seems that it is really sunset!"

"This boycott strongly resists the boycott of this bad business, boycotts those bad businessmen, and harms our consumers, thinking that these things can be hidden from the world, and there is a thing that can deceive us? Strong resistance! ”

"After the boycott, I will never use any of the products of the Zhao Group, because they are all products that specialize in making fake goods, and they are dedicated to deceiving our consumers in this way, if they are not exposed, these things may never be known!"

"Anyway, I won't have any good impression of Zhao's Group's products in the future, they actually made this kind of oppressive means, I believe this will not be a matter of one or two days, it should be something they used to do, so we have to wait for these official remarks, we have to wait for their official training, but there is no way to serve our consumers before the official comes out, so strong resistance to the end......"

Gu Ruxi looked at some very radical remarks of these netizens, she felt very nervous in her heart, many of these netizens are irrational, but now the whole public opinion is very unfriendly to the current situation.

Gu Ruxi looked at these public opinions and looked really shocking, as if this kind of thing had happened, it really made people feel a sense of being caught off guard,

And the thing really feels very sharp, what kind of situation is the impossible thing, anyway, in terms of the current situation, it seems that it is really in a very strong state of resistance to the entire Zhao Group.

Gu Ruxi actually knows something she also knows, if she is a consumer, then as a thing she buys, and being deceived, it must feel unpleasant, and she must feel very uncomfortable.

No matter what happens to this kind of thing, no matter what the situation is, you can't do this kind of deception.

Gu Ruxi was shocked, and continued to browse these pages to see how the public relations department of the entire sales group came out and had what kind of statement on this kind of thing.

Sure enough, the main public relations manager of the Zhao Group has come out to formally apologize, and has a big commitment to the entire company:

Agree that the consumer will get a reasonable ** or handwritten bill, or a printed list of bills, or if you don't have it, then with the authenticity of your goods, you can go to the relevant departments to return this piece, and you can buy it in the same way, return another product, and give you a 7% discount like this.

At the same time, if the consumer does not explain anything unreasonable in this regard, then the senior management of the relevant department will give the consumer a very serious and reasonable explanation and apologize seriously.

At the same time, ensure that all these deceived consumers can have a 20% discount within 10 years after the loan is valid for 10 years after the purchase of Zhao's group's goods, if they are willing to continue to consume this product, and have more recognition of this group, then everyone can use this discount to consume, which is equivalent to giving you a vIP membership card.

……

When I saw these things on TV, I really felt that this kind of thing was still fast enough, but it was just a principle of mutual benefit, but it lacked the feeling of sincere apology.

Although this action is very, very rusty, but it always feels like a brutal human touch, but this thing can still solve a little bit no matter what, even if it solves a little, although it can't convince the public.

But if you can at least do these actions directly now, then people may be a little better in the process, or have a better understanding of this kind of thing, isn't that right?

If you can't even do this kind of thing, then everyone may be in a bad mood, or if the consumer wants to make trouble again, then it must not matter.

Unexpectedly, on the Internet, this public opinion is flying bricks and flowers.

At least a durian that can effectively curb some situations, no matter what you do to this thing, no matter what kind of thing this thing is, but at least you can slowly alleviate this thing.

If you come up with at least one of these solutions, then at least they can get at least one benefit, which is very important, but this thing also pays a lot of cost in it.

It seems that Gu Ruxi understands a little bit why Zhao Yijing did this at this time.

Could it be that what Zhao Yijing wants to do is to force the management cost of the Zhao Group to face this matter, force them to deal with this matter very quickly, and force them to take responsibility for this matter, and those moths who stay in this company.

Let them know that these things are not something you can do whatever you want, and this place is not something you can control as you want.

This move is really ruthless and spicy enough, and if it is not operated well, it is a double-edged sword, which will really push the Zhao Group into an unfathomable abyss.

It seems that Zhao Yijing knows that this thing has decided to do it in a way, and it is done face-to-face, not only a means to kill a thousand enemies and lose eight hundred.

After all, this group is a core thing of the Zhao Group, and after such a situation, if all consumers can get a convincing word, then it is really nerve-wracking.

It really caused a lot of damage to the Zhao Group, is it really climbing up from the people in the bones at this time? When a compromised company has to face a test in this market, it is actually a very painful thing.

There's no way to do it again.

This is a very dangerous opportunity, so it depends on how to go next, if you walk out, it is really a step by step towards the cliff.