Gu Xiaoyou looked around, and was about to die of laughter by the expressions of this group of people, so he forced a smile and said, "Put away the expressions on everyone's faces." ”

Gu Xiaoyou was afraid that if they didn't put away their expressions, she would hold back her laughter and be about to suffocate her internal injuries.

Everyone immediately smiled, Gu Xiaoyou breathed a sigh of relief, and asked, "Come, let's talk about your feelings." ”

The guy with cramping eyes said with a bitter face: "The little one never knew that it was so hard to laugh. ”

"When you laugh, you also have to pay attention to a few teeth that are too difficult to get." The handyman on the side said.

"The little ones are pretty simple." Said the guy with a standard smile.

After everyone finished talking about their thoughts, Gu Xiaoyou said: "This time you all know that it is not easy to serve with a smile, not to mention that this is only the first standard, and there are two standards I haven't talked about." ”

"That's why I said that I want you to forget everything before, learn from me from the beginning, and now get rid of all distractions, and I will guide you one by one."

The guys and handymen reined in their previous carelessness, and with a smile on their faces, they accepted Gu Xiaoyou's inspection.

"Your smile is very good, but the smile is too open, a little bit more retractable." Gu Xiaoyou pointed.

The guy who was instructed immediately took back a little, and Gu Xiaoyou said with satisfaction: "That's how to keep it." ”

After a few more words, she walked towards the next person, and the next one was the one who twitched out of the corner of her eye, and the intuitive impact on the front suddenly made Gu Xiaoyou break the gong and laugh out loud.

The guy who was laughed at was instantly at a loss, he didn't know what to do, he blinked innocently, and his whole face turned red.

Gu Xiaoyou hurriedly restrained his smile and said apologetically: "I'm sorry, your expression is so cute, I can't help it." ”

The guy's face was a little more ruddy, and this time he was shy: "It's okay, you laugh, it's a small honor to be able to make the boss happy." ”

The corners of Gu Xiaoyou's eyes were slightly red, his face was like a peach blossom, and when his bright eyes looked at the guy, his face turned a little redder, his smile became shy, and the corners of his eyes twitched.

"Hey, that's just a smile, the corners of your mouth maintain this curvature just right, just too hard, so the corners of your eyes are pulled." Gu Xiaoyou wiped the corners of his eyes and said, "Remember how you feel now." ”

"Yes, the little one has been noted." The guy answered seriously, touched the height of the corner of his mouth, and practiced silently.

Gu Xiaoyou saw that he was practicing well, so he walked towards the next guy, giving instructions from time to time.

"Don't laugh so hard, your gums won't look good when they're exposed."

"Just show your teeth slightly."

"The smile should be sincere, and it is not okay to smile without smiling."

"Your smile is standard, you teach him."

Gu Xiaoyou guided while watching, and after a circle, the smile on her face was a little stiff, she rubbed her face, and drank a cup of tea to moisten her throat.

At this time, the expressions on the faces of the guys are much better, and they can basically meet the standard of service with a smile.

Gu Xiaoyou nodded: "Okay, everyone can put away their expressions, relax and relax, rest for a while and I'll teach the next step." ”

The guys slowly put away their smiles when they heard this, and Gu Xiaoyou was afraid that they would be uncomfortable, so he deliberately left the shop.

After a cup of tea, she returned to the shop, and as soon as she walked to the door, she saw everyone gathered together in twos and threes, laughing at each other and guiding each other.

"Quite conscious." Gu Xiaoyou recognized their enthusiasm for learning.

After watching them practice for a while, Gu Xiaoyou walked into the store with steps.

The guys heard Gu Xiaoyou's footsteps and returned to their respective positions and sat down.

"Everyone practiced very well, and they were close to perfection." Gu Xiaoyou praised and continued: "But you have to maintain this state, I don't know if you have to remember it now, and practice it when you have nothing to do." ”

Everyone nodded and wrote down Gu Xiaoyou's words.

"Alright, I'll tell you about the other two labels of Smile Service."

As soon as Gu Xiaoyou's words came out, everyone looked at her seriously.

Leng Buding was quite awkward to be looked at by a group of people, Gu Xiaoyou cleared his throat uncomfortably, and said: "The second standard is about eyes, you must be kind and calm in the face of customers, no matter what the identity of the guests is, you must treat them equally, the most important thing is to look at the guests politely, don't look left and right, absent-minded." ”

"Do you remember the three degrees of your eyes, concentration, glossiness and communication?" Gu Xiaoyou asked.

"Remembered." Everyone answered.

Gu Xiaoyou asked them to repeat it, confirmed that they had all written it down, and continued to speak: "The third point is the standard of voice voice, the most important thing must pay attention to controlling the volume, not too big or too small, the voice should be moderate, the speech should be clear, and the speed of speech should be moderate, so that the guests can hear clearly, and your attitude should be polite, gentle, and don't give people a sense of oppression." ”

"Now practice the welcome language with me, hello, welcome, smile and tone to match, you are the first to come." Gu Xiaoyou pointed to a recent guy and said.

"Yes." The guy was a little nervous, he carefully recalled what he had just learned, took a breath, put on a smile, blinked his eyes, looked at Gu Xiaoyou, and said softly, "Hello, welcome." ”

"Well, yes, the eyes and smile are good, but the voice is brighter, the speed of speech is a little faster, you say it again."

The guy immediately repeated it according to Gu Xiaoyou's request, and Gu Xiaoyou nodded: "It's okay this time, continue to practice." ”

She encouraged the others and asked, "Who else has practiced and can come to me and tell me." ”

After a long time, a guy got up, he walked to the front, Gu Xiaoyou nodded at him, and said with encouragement: "Don't be nervous, let's start." ”

"Okay." The guy lowered his head and adjusted his expression, and when he looked up, he changed to a smiling expression: "Hello, welcome." ”

"Great, you're doing a very standard job, your expressions and voices are in place, have you seen it? Just follow this standard. Gu Xiaoyou clapped his hands happily and praised.

The praised guy showed a happy expression, and saw Gu Xiaoyou take out a booklet from the table: "This is the employee code, you take it back and take a look, now you can go home." ”

"Coming home so early?" The guy said in surprise, didn't you say that you have to train until Shenshi, and now is not the right time, right?

"Yes, that's all for today's training, you can go home if you have qualified, don't be proud, go home and read the booklet and continue practicing." Gu Xiaoyou replied.

"Yes, thank you, boss." The man answered, and when he saw the courtesy, he took the booklet and left.

The other guys were in a commotion when they saw this, but they didn't expect to call it a day early.

"Whoever else is next, I can go home if I pass the inspection." Gu Xiaoyou said to them.