Chapter 411: Extreme Service

In the evening, Li Chao told Yu Fei again that she was sincerely helping them this time, she was thinking about the problem for a long time, and hoped that she could learn with an open mind. Yu Fei's mood today is completely different from last night, last night was jealous of Li Chao's longing for her, and today she was envious of Chen Ze's love with her. She used to be a leisurely mentor, but now she is a role model for her to follow.

Yu Fei turned on the computer and asked Li Chao, Junyi Travel Network originally had a support and reward system for high-quality travel agencies, and the key was how they defined it. Sengriya's advertisements are flying all over the sky, but Jun Yi is silent but it is difficult to get in. If it's based on user ratings, it's completely possible to falsify the data, and just delete the negative reviews. Li Chao opened the page of Junyi Travel Network and took a closer look, and the domestic and foreign travel agencies they cooperated with had a high reputation in the industry, and the page was quite clean. When a tourist leaves a comment, there will be a red letter at the end of the comment to remind the user which route to take with the group at what time. This means that the entry information is true and valid, and the platform will reply and thank the customer for the review, and the bottom will show what line the reply is going on. In the event of a dispute or complaint, the platform will track the process of handling the incident throughout the process, although it does not spend money on advertising, but it is obvious that the platform is attentive.

Yu Fei thought that this was to force the travel agency to death, and some people who were messing around, even if they served them as gods, they would still complain. Li Chao said that this is where they should learn, only by strictly requiring their employees not to make mistakes, then when there is a dispute, the platform will first enable private mediation, and if mediation fails, you can sue the court.

Yu Fei said that there are policies and countermeasures in any rules, and there are still loopholes in Jun Yi's regulations. For example, if the tour guide privately forces the customer to post a good review, and then give a small gift or something, is this really effective? Li Chao asked her if she believed in the positive or bad reviews when she opened the page. Yu Fei thought about it for a while, and she was really looking for some bad reviews and complaints just now. Li Chao explained that this may be Junyi's cleverness, marking every detail and time point of handling disputes to prove the credibility of the platform.

As for Jun Yi not advertising in various media, he thought that such a large company, how could there be no advertising budget. Then this budget should be spent on the incentives for travel agencies and tour guides, gold medal travel agencies and gold medal tour guides are rewarded up to 500,000 yuan, and the rewards are higher for special circumstances, such as the award for righteousness and bravery, and the award for finding gold. Travel agencies direct their offline visitors to online, and then through the online they attract others, and then back to the offline. In this way, the number of people received by Junyi and the number of participating travel agencies have all accumulated, so that users can see clearly.

Yu Fei couldn't guess what kind of background Jun Yi had so hard, wouldn't he be suppressed by his peers to vent his anger? The same route, the same scenic spots, the price of Junyi is neither high nor low, but the requirements are the best. The travel agencies they work with are afraid that they are frightened every day, Li Chao said that there are system loopholes, and there are rules to become a circle. Good rules and services, tourists, travel agencies, platforms, three parties benefit. Some netizens even commented that in the same hotel, the service that Junyi's tourists feel is different from that brought by other travel agencies, they seem to have their own majesty, including shopping in scenic spots, as long as Junyi's tourists accompany them, they will never force shopping.

Chen Ze asked Youran, can Yufei cooperate with the people she sent to rectify, Youran said that she also wants to do a pilot, if the rectification is successful, then Jun Yi will attack the offline from online in the future. From hotels, restaurants, to shopping, as long as it is cooperated with Junyi, it must be in accordance with Junyi's service standards. Especially for shopping in scenic spots, she wants to set up a Junyi travel store, and the goods in the store must be genuine products with clear prices, which can be bought online and offline, so as to avoid impulsive consumption or regretful consumption.

Chen Ze said that the idea is good, many people are persuaded by the tour guide to shop are impulse consumption, understand that it is too late, but there are also some scenic products that are really good, go back to the neighbors to share after feeling very good, if you want to buy, you can go to the online store to repurchase again. But isn't this a bit naïve, as the old saying goes, a strong dragon can't overpower the head snake, and there are too many gray chains in the tourism industry. Jun Yi suddenly went to the entire authentic store, so that those merchants who sell fakes at a high price think no matter what they think, it is estimated that they will not be able to make money to replace doors and windows.

leisurely said that how could she shake the interests of those people, just like some elderly people, a bottle of medicinal wine costs twenty or thirty, and only when it is sold for three or five hundred can it be believed to be genuine. Junyi shop just protects the tourists on the Junyi platform from being deceived, will the tour guide be stupid enough to let their tourists enter the Junyi shop? Chen Ze understands, she has always been like this, she can't change others to change herself, the low-key expansion of the first fresh is also very popular in Wuhan, go to the vegetable market to buy fresh beef, the waiter explains how to cook while cutting, how customers can choose, I can't see that they have a few words on their faces, and the small shop will queue up when it comes to buying vegetables.

In her mind, Li Chao provided her with a very important clue, that is, Senglia's system management was not perfect. Seeing the interface is really luxurious, especially when traveling to developed places such as Dubai, I am embarrassed to say that I am going to play without more than a million carries. With such a gimmick to pull the back of a small travel agency, don't they feel ashamed at all?

Open the notebook, she tried to write the name of a travel agency casually to register on the Sengliya platform, find a template for a business license to modify and upload, and notify that it has been approved in less than five minutes, and sign a contract to become an official partner after paying the platform management fee. Then, she used the same method to apply to the Junyi platform, but was told that the business license did not exist, sorry, it was not approved. By analogy, is it possible that the figures sold in the Sengriya International Mall will also be falsified? I don't know how many greasy consumers are behind this tall one, and she doesn't know even more.

Forget it, some things will be supervised by the supervision department sooner or later, she just needs to bury her head and do her own thing. Her enlightenment teachers in life, Grandpa Sun, Grandpa Ning, and Grandma all warned to be honest and trustworthy, kind and friendly. Chen Ze asked her to see if there were any items that had not been loaded, and she was about to leave tomorrow, and said leisurely that both sides were home, and there was everything, so she would decorate her hometown specialties. He pinched her nose and gave priority to bringing food wherever she went.

She smiled, this is to promote the economic cycle. He couldn't hold back his laughter, how could she say it, and then look at the room, most of the past half a year has been very fulfilling and free. They had occasional quarrels, but they always understood each other, and it was said that he was bigger than her, so he should have taken on more, and in fact she did better than him.