Chapter 246: Impersonation

And this time, Su Yue's sensitive nerves seemed to have caught something in a certain repetition of old tricks, and her intuition told her that there was still a cat in it.

Because it was involved in the matter of sending couriers again, Su Yue unconsciously raised her vigilance, even if no one would continue to target herself and Lu Ze at the moment, her intuition still told her that she should not take it lightly.

In fact, at first, Su Yue did not doubt whether this express could arrive smoothly, because after all, it was sent by Qin Fei personally, and even if there was some misunderstanding between him and Lu Ze, it was obvious that both Lu Ze and Su Yue still trusted Qin Fei's character very much.

However, due to various previous accidents, Su Yue still felt a little relieved, so on the second day after the express was sent, she checked the progress of the express according to the tracking number provided by Qin Fei.

Fortunately, the shipment shows that it is being sent to the specified address.

Everything seemed to be going well, and there were no so-called accidents, Su Yue felt that she was really careless, maybe it was just affected by the things that Lu Ze's mother did before her death. For himself and Lu Ze, all kinds of difficulties can be regarded as safe, and now as long as they wait to get the statement of the hot pot restaurant and eliminate the problem of account entry and exit, presumably the transfer problem that has been delayed in the bank can be solved.

As everyone knows, there are moments when the sixth sense plays a role in the dark.

Although it was not out of suspicion of anyone to check the progress of the express again, on the morning of the third day after the express was sent, Su Yue still unconsciously clicked on the link to the express inquiry, wanting to see if the courier could deliver it today.

However, the content displayed in the link made Su Yue dumbfounded for a momentβ€”β€”β€” this package was returned the same way!

The package was returned the same way again...?! Su Yue remembered that only Lu Ze's mother had done this method many times, but Lu Ze's mother had obviously been...

Who's behind it? Why would the other party do this?

Except for anger and incomprehension, Su Yue had nothing else to think about.

She didn't choose to tell Lu Ze at the first time, because with Lu Ze's current mental state, learning about this matter was nothing more than putting another layer of pressure on him. Maybe it's a good idea to find out about this matter now and then tell him.

Thinking of this, Su Yue immediately called the complaint number of the courier company.

"Hello, this is the manual customer service of xx express, how can I help you?"

"Hello, I have a package that has been asked to return the same way for some reason, and the sender has not done such an operation, I want to find out what is going on?"

"Are you the recipient?"

"Yes."

"Then please provide me with the tracking number."

"Okay."

It's a familiar conversation again, after experiencing repeated quick delivery complaints, now Su Yue has memorized the basic process of customer service complaints, and she immediately provided the tracking number to customer service.

After a while, a response from customer service came from the other end of the phone:

"Hello, long waiting. After inquiry, the package was returned last night according to the sender's request. ”

β€œ......”

Did Qin Fei recover this package? But why did he do it?

Su Yue really couldn't figure it out, if there was indeed a problem with this statement and Qin Fei already knew about it, then he just had to find an excuse to say that he hadn't had time to deal with this matter recently, so why did he offer to help investigate? And now that the situation of the epidemic is relatively serious, there is no need for him to take the risk of going out to deal with this matter?

"That's... Can you provide the sender's number? I'd like to check. ”

"Please wait... The number is xxx..."

"Wait... Do you repeat again? ”

Su Yue's eyes widened involuntarily.

"The number is xxx..."

β€œ......”

The sender's number provided by the customer service staff... It was actually Lu Ze's mother's number.

Su Yue couldn't help but feel a little creepy, it has been almost a year since Lu Ze's mother died, why is this number that has long been deactivated being used again?

Could it be that someone is deliberately playing a prank, or in the name of Luze's mother?

However, for a while, Su Yue really couldn't figure out the reason for this, so she had to continue to ask:

"You just said that the sender called last night and asked to return the package the same way it came?"

"Yes, that's what the information is recorded."

The customer service staff replied patiently.

"Is this caller a man or a woman?"

"I'm sorry, I don't know about this, it's not the call I answered."

"So... Let me give you a general overview of the situation, because this package involves some very important documents, and if it is lost or something goes wrong, it will have serious consequences..."

Regarding how to deal with the customer service staff of these courier companies, Su Yue has become perfect, and I saw her continue to say to the customer service staff in a serious tone:

"As you can see, someone has been deliberately tricking this package in the middle of the process, and neither I nor the sender know about it, so I don't want to complicate this matter with the attitude of solving the problem, do you understand?"

"I see what you mean..."

Obviously, this customer service staff is not the kind of deliberately perfunctory character, so I just heard her say to Su Yue:

"However, generally speaking, the sender himself needs to feedback the specific situation to us, and then submit it to the relevant departments for investigation and processing. However, if you are in a more urgent situation, I recommend that you directly request the call recording from the back office. ”

Phone call recording? This is a good idea, and if you can get the recording of the call, you will probably be able to get some important clues with the sound and the content of the conversation.

"Okay, what's at stake, could you please tell me how to retrieve the call recording?"

Su Yue asked busily.

"Well, I'll report your situation first, and then talk to our back office, and I'll send you the number of the relevant department in charge later, and you can try to ask them for a phone recording."

"Okay, thanks, trouble."

After hanging up the phone, Su Yue felt that she was one step closer to the truth of the matter, and for the necessary conditions for digging out the truth, this witty customer service staff obviously contributed a lot.

After a while, Su Yue received a landline number, so she immediately contacted the backstage department of the courier company, and described the matter to the relevant person in charge with a "little polish", and after some discussion, Su Yue finally persuaded the other party to find out the phone recording of "pretending to be the sender".

This phone recording was finally sent to Su Yue's mobile phone in the form of an audio, looking at the phone recording for more than 20 seconds, Su Yue couldn't help but swallow her saliva, and then clicked the play button of the audio.

After a brief burst of electricity, a female voice appears in the audio. Judging from the content, she is negotiating with the customer service staff about this package, and this voice... Su Yue had never heard of it.

This female voice is unfamiliar... The cold tone made Su Yue shudder.

οΌšγ€‚ :