Compared with the panic of the person in charge of the after-sales department, Ma Bowen seems quite calm, he has just cleared up the relationship with the Xie family, even if the problem is worse, how bad can it be in one day?

He said calmly: "Our current brand is bigger, and it is normal to have a lot of sunspots, do you tell me that there are many people?" ”

The person in charge took out a small notebook and said slowly: "There are not many specific problems, but there are the same, the reaction problems are mainly divided into two categories, one is that the reaction whitening fails, the original whitening part changes back to the original color, and there is no whitening effect when we use our products again; On the other hand, it is about the suspected expiration of our products......"

Before the person in charge could finish speaking, Ma Bowen hurriedly interrupted the person in charge, and said angrily: "Our products are so big, some companies are jealous of our products and want to discredit us, this is very normal, don't care about those people, just do our own." There's nothing you can go out about, do you still want me to teach you all about this? ”

He didn't take these bad reviews seriously, just as a competitor who wanted to discredit their brand.

But what Ma Bowen didn't expect was that there would be more and more of these bad reviews that he didn't care about at the beginning!

The after-sales department has received more and more complaints on the Internet about the uselessness of Jade Skin Cream, and even consumers have come to the door to ask for compensation.

At the beginning, it was only two or three people, but later, the after-sales service was almost squeezed out, all of which said that Ma's jade skin beauty cream had no effect, useless, and ineffective whitening news, and there were more and more bad reviews, like a drop of ink dropping into the water, which was gradually spreading.

On the Internet, there have been super talks about the uselessness of Ma's jade skin beauty cream, and it has intensified, and as time goes by, more and more victims have joined this super talk about the neck. All of them show that Ma's Jade Skin Balm only used for seven days, and even before it reached seven days, the effect gradually faded, and the skin that had turned white was gradually turning black, and it could not become white when used again.

And the news media has gradually begun to pay attention to this matter, after all, this is the product that led the new beauty storm, and now that there is a problem with this product, it must be to ask Ma's side about the situation.

Ma Bowen still doesn't know that there is a problem with his own formula, these people are all black fans of hostile merchants, and even issued a statement on his scarf account, promising that his products are absolutely made of pure Chinese medicine, and the effect is strong.

On this day, Li Quxun looked at his mobile phone in his office and watched a report about the uselessness of jade skin cream.

The provincial TV station set up a special program group for this incident, and specially interviewed Ma Bowen on his views on related matters.

His opinion is still like that, his own products are absolutely no problem, his own products can really achieve whitening in ten minutes, and he specially opened a new bottle of jade skin cream, which also confirmed his statement.

Li Quxun smiled: "Why hasn't he figured it out, why is this kind of problem happening?" ”

Sima Wan'er on the side was sorting out the documents, and said with a smile: "If it were me, I wouldn't believe it so quickly, wait another week, I believe that the reputation of Ma's cosmetics will plummet." It is estimated that after a month, consumers should know the disadvantages of this jade skin cream. ”

"A month? I thought it would be done in two weeks. ”

"How can it be so fast, it takes a certain amount of time to ferment things and discover this process, plus the intervention of relevant departments, it is conservatively estimated that it will be about a month. After this guy found out about the problem, the first time he did not do crisis public relations, but went around to promote how good his product was, such a person cannot be called a qualified boss. ”

Sima Wan'er knew the way of the company's operation, and she could see at a glance that Ma Bowen was inappropriate in handling the problem.

Li Quxun smiled: "Fortunately, you are on my side, otherwise my company will probably be blown up by you." ”

"Mr. Li said with a smile, if there is no formula from you, it will be difficult for me to revitalize this company by myself!"

"That's right...... By the way, can you hire a navy to hack their company? ”

Li Quxun suddenly remembered something and asked.

"Can it be, do you want to hack them? On the scarf? Sima Wan'er asked.

"yes, can't you? How about adding fuel to the fire? Li Quxun said with a smile.

Sima Wan'er looked at Li Quxun seriously for a while, and couldn't help laughing: "You look like a little fox now, and your smile is very cunning." ”

"It's not that I don't, where is the cunning, don't talk nonsense."

"I have a way to hire a sailor, how much?"

"How about a hundred thousand trolls? I believe the effect must be quite explosive! Li Quxun smiled mysteriously, especially looking forward to the development of the next thing.

"Okay, I'll get in touch."

……

In the case that Li Quxun injected 100,000 water troops into the black Ma's jade skin cream, the news of the accident of Ma's jade skin cream suddenly appeared on the hot search list of the neck, and the popularity is still rising.

I killed Wang Feng, who had always wanted to be on the hot search, and it continued to rise.

Ma Shi has been on the hot search for the neck scarf because of the jade skin beauty cream before, but it is not as explosive as this time.

Many people who don't know how to eat melons have joined in this topic, and more and more people are taking short videos and photos on the Internet, all kinds of proof that the jade skin beauty cream is useless, or that it only has a few days of curative effect, all of which have been hammered.

And Ma's after-sales side is also facing huge challenges, these days people continue to come to the door from various ways to get a refund, and tens of thousands of people have asked for a refund. No matter how you explain it after the sale, it's useless.

Ma Bowen definitely doesn't want to refund it, this refund, the money in the company's account is often outflowing, how can he bear this situation.

And he didn't realize that there was a problem with his product until now, and he also said to the after-sales service that the goods would not be exchanged when they went out.

He himself was also anxious, and at first he thought that these were just black fans sent by hostile companies, so he ignored them at all.

Later, the matter became more and more serious, and many consumers said that their products were defective, and the effect was only a week or even shorter, and they also contacted the relevant departments to ask for an investigation!

All the factories on Ma's side had to be shut down for inspections to verify the authenticity of the drug.

Ma Bowen knew a friend from a relevant department, and he told Ma Bowen that because this incident had too much impact on society, the higher authorities had sent a commissioner down to investigate the matter, and a result of the investigation must be obtained.