Anti-epidemic Perception 1
Xiaoxia, today my mother wants to talk to you about her work.
The last time I told you about the impression of the epidemic, in fact, in this wave of the epidemic, my mother not only passively accepted all this, but also took the initiative to participate in the anti-epidemic action.
Mom now works for a company that is one of the world's leading car manufacturers. In March this year, the head office decided to set up a production line for the production of medical protective masks to support the global anti-epidemic action.
That was when the pandemic was at its worst, with outbreaks on almost every continent. Wearing a mask is being introduced in most areas and has become an important method of epidemic prevention as handwashing.
But at the same time, the supply of medical masks on the market is not enough. In many parts of Europe, the price of masks has been raised very high, at one point about 100 times the price in China.
It was at this time that the production of medical masks and support for domestic and foreign countries became the current strategy of the head office.
Mom was appointed to be the leader of the project.
Looking back now, that was a few months ago. But every time I think about it, I still feel very emotional. It is very memorable to complete such a difficult project in such a difficult period.
As a project manager who has worked for several years, my mother is very familiar with the technology and processes of her own automotive industry. But for medical supplies, masks and other things, how to produce, how to do, it can be said that there is no concept. Not only that, but other colleagues in our company, like my mother, suddenly took on such a task, and their eyes were dark, and they didn't know how to proceed.
It's not just that it's not clear how to do it, but it's also confusing what to do.
It is said that it is a medical mask, but in fact, there are many types of masks, and which one can really fight the epidemic and maintain the company's brand is the first problem that everyone encountered.
As a project manager, my mother found it difficult to determine which direction she should take everyone towards.
But the project waits for no one. It is said that the project has just begun, but in fact it is progressing very quickly. Mom started with a team of 10 people, and in two or three days, it increased to 55 people. With so many confused people in one breath, now recalling, my mother wants to cover her face with one hand and smile bitterly.
At first, I thought that a small project for a car project proved itself in a short period of time, although it is small, but it has all kinds of organs. Every department in the company needs to be involved, and not only that, but there are also previously unknown industrial chains added to it, and there are countless work items that need to be confirmed, familiarized, changed, added and reduced.
At that time, my mother started to be busy every morning as soon as she arrived at the company, holding meetings, making phone calls, making materials, distributing information, and never stopping until eleven or twelve o'clock in the evening.
Determine the project objectives, schedule, person in charge, work content, feedback method, testing method, shipping method, and finally to domestic sales and export. Everything is groping from scratch.
Until the first batch of products was sent to Europe, the whole thing took one month to complete.
The amount of content and load of work is enormous. But the work itself, being familiar with the process of medical mask production, is not the greatest wealth that my mother thinks this experience has brought about.
Mom thinks that the biggest gain this time is to integrate two things, one is how to reassure everyone in the complicated matters, and although things are complicated and uncertain, they can still lead the team to see the way forward and make progress. The other is to retreat in the middle of the fight.
Speaking of the first one, it is actually very simple, to make everyone calm and not noisy, my mother actually did three things. Two of them, say it, can be done by everyone, and the third may be a little more complicated.
Let's start simple.
First of all, speak very slowly. In fact, when you don't know what to do, how to do it, who will do it, and when to do it, everyone has a lot of worries and a lot of dissatisfaction. So what my mother does is actually very simple, that is, to speak slowly and let everyone feel that my mother is not in a hurry, and my mother is very stable.
The more people discuss it together, the more you need to be calm. Let everyone's emotions come down.
Simple, right.
The second thing is to listen carefully to everyone's questions and let them speak until the end. And make them feel like you understand them. While they talk about their problems, their worries, their worries, and their difficulties, their mothers give them affirmative answers, telling them that their mothers understand, and they also know what they are talking about and what they are facing.
It can be a little annoying at times, but it's not too hard to listen to people, right?
The last one will be a little more complicated. Because if we're just a close friend, or a slow-talking grandmother, then other people will quickly see through us and stop working with us. This last point, will change all that, because it requires us to be a light to all of us in the darkness. It's difficult.
When my mother took over the project, on the day she took over, the machine supplier who had been contacted in full swing said that it could not be delivered on time and needed to be postponed for two days.
The procurement, the production engineers, and the management are helpless. On the first day, the first thing, it was immediately delayed for two days. Know that every second counts on the entire project.
At that time, no one expected Mom to solve this matter, it was just the first day, and everyone was not ready and did not react to what to do and how to do it.
Mom held a meeting with several relevant departments, and understood that everyone thought that they could only passively accept these two days.
So my mother answered the phone from the machine supplier in front of other colleagues.
Mom told them that the difficulties they were facing were very understanding, and after discussing them with all her colleagues.
At present, the progress of the project has been reported to the European headquarters from China, and we, Europe, including the machine supplier, are actually in the spotlight. The short delay period is like a sprinter falling on the starting line at the sound of a gunshot. Although we can get up, we stumble and the horse stumbles. On the outside and on the inside, it can be very embarrassing. Mom wants them to understand our situation.
After that, my mother carefully asked them about the specific and specific reasons for the delay in delivery, and understood that they had two problems, one was that there was a change in the transportation plan on the road, and the other was that the internal production capacity was in arrears, and this machine needed to be used to replenish the goods.
So my mother called the logistics experts and discussed with them how to shorten the time when the goods arrived and unloaded. In order to catch up with their internal production capacity, Mom also communicated with their technical experts, and finally they agreed to manually accelerate by adding workers.
In two days, it was smashed back.
Xiao Xia, this third point may still not sound difficult, but the core of it is that you need to be able to really solve problems, and throughout the whole process of this project, there are countless problems that everyone thinks are unsolvable. And the reason why my mother can persist all the way and still gain word of mouth in the end is because my mother is a good colleague who respects others, is calm and good at listening, but this is just the icing on the cake, and the most important thing is that my mother can solve these seemingly unsolvable problems.
Only by doing this last thing will this huge team be willing to move with you.
Not only is it moving forward steadily with a large team of unknown reasons, but the second challenge of this project is to get out of the battle of interests.
When the project was launched, those of us who specialize in making cars, including my mother herself, didn't think it was an honor to make medical masks. In the beginning, many managers would mention this incident and say that the project was like someone else was playing a joke on this huge factory.
Mom thought the same way at the time, and felt embarrassed, so she reluctantly took on this special project in her daily affairs.
But within three days, when the whole team expanded to fifty or sixty people, when everyone found things extremely difficult, when everyone felt overkill at first, and then felt that they were at a loss, the importance of the project suddenly shone like gold.
Every day, progress and difficulties break through like news that spreads throughout the company and even to the other side of the world.
The entire fast-moving team has become the presence of the limelight.
And the mother is the core figure of this storm.
Disturbances ensued.
In the beginning, there was resistance from middle management, and middle management formed an alliance that did not support, feedback, and communicate. When the project was difficult, my mother struggled.
At that time, when something needed help and help, the most common thing my mother heard was, aren't you a project manager? Why did you come to me, you are so powerful, you can solve it yourself.
Xiao Xia, if it were you, what would you do?
If this were the case, how would you answer?
In fact, it is difficult to have a standard answer to such a statement. The answer to deal with it depends on the right time and place in that scene. Sometimes, there are even disputes, and sometimes it is not just a matter of forbearance that will lead to good results.
But Mom wants to tell you a treasure book today. Mom walked through this rain of bullets, relying on this treasure book. It is the secret of mother's self-preservation.
That is, when everyone thinks that you are the leader, the leader, the merit, and the honor, don't be bound by fame and fortune, and really become the kind of person everyone thinks. In other words, the reason why other people are holding you back and don't want you to move forward is because they think that if you succeed, you will take the credit for it. So, my mother's approach is that she doesn't need this credit from the heart, she is not the kind of person they imagined, she hopes to share the credit with everyone from the bottom of her heart, and even from the bottom of her heart, she hopes that she can complete these tasks silently, and even the credit and hard work are given to other people, and she doesn't care.
Xiao Xia, my mother's example proves to my mother, when I was always willing to share and always willing to give, then in the end it will not really be forgotten by everyone. The mother's action and sincerity have brought about the fact that in the battle for the interests of all employees, they can still achieve word-of-mouth and full harvest.
Not only that, but the original hindrance group finally found that their mothers were like cotton bellies, and their every punch had nowhere to focus, and later it also fell apart.
Natsu-chan, maybe this doesn't apply to similar things that everyone encounters. But this experience of my mother made my mother understand that sharing itself will make people feel calm, and the important thing is that my mother's own heart is at peace. At the same time, sharing can avoid open and secret fighting, and it will also prevent you from entering the vicious circle of fame and reputation and becoming the kind of stingy person that others want us to be.
There are actually more interesting things about the memory of this epidemic. Mom will share more with you next time. In the distance, my mother listened to the rain and wanted to tell you that you have a lot of love, and you should have a lot of happiness and joy.