Chapter 2: The technical content of sales is beyond the imagination of ordinary people

After Mr. Fu finished talking to everyone, he went on a business trip again. Lei Yue'er was a little unsure whether he was in charge of everyone, after all, according to the division of labor and reporting line agreed by the two parties in the joint venture, he was only in charge of personnel administration, so he was in and out by the people in the office, each doing his own thing.

David walked in and told him that the Commerce Department had to start hiring, and that the finance side needed an accountant, a cashier, and an MA. At the same time, logistic needs to recruit a supervisor in charge of planning, an assistant in charge of import declaration, a supervisor in charge of warehousing and transportation, and an assistant......

The reason why Lei Yue'er was sent by Bozhou was because he had been stationed in Sudan and South Africa before, and he had rich experience in expatriation, and among his peers, he was very good at English, but David quickly told him that he could write down everything he could understand, and it was still in English, but he couldn't understand it. I didn't even understand it, how could I recruit someone for him? But Lei Yue'er didn't want to appear that he was not good at English on the first day he met David, so he replied very seriously: "Okay, okay, I will do that."

He remembered what David's pronunciation had just been, spelled it out in his notebook over and over again, and when he saw David come in again, he was so frightened that he quickly closed the notebook. David muttered again, and Lei Yue'er suddenly felt the pressure rushing to his face: for so long before, I felt that the foreign side was delaying sending people, and it was too much of a delay, and now that people came, why did they immediately become themselves to drag their feet? What can I do? Lei Yue'er inexplicably felt that her hairstyle was about to change - the proud and dense little flat head was about to die! He involuntarily scratched his head again, his face full of sadness.

Where there is Gary, people will be inexplicably excited, and even the pace of walking will become faster. He trained the voice of the salesman in the large conference room, and Ning Qian, who was sitting at the front desk at the door, could hear it clearly.

"We salesmen must have characteristics and personality, so that people can remember you at once, and even remember you at a glance!"

"For example, Ade, you have big eyes, you can introduce yourself to the customer: I'm Ade, the big-eyed boy!" Ade smiled with satisfaction.

"Ah Jian, you don't have hair, you can tell the customer: I'm a bald sword!" Ah Jian's already serious face tightened even more.

"Don't be upset, don't you think the client will call you that in private? Instead of being nicknamed for your shortcomings behind your back, you can call it out yourself, and customers will think you're easy-going and humorous, right? ”

"What about someone like me who doesn't have any characteristics?" Peng asked softly.

"Then you tell the customer: I like chicken! Every time you say this, the customer will not only remember you, but even he will think of you every time he eats chicken! ”

There was a lot of laughter in the conference room. Ning Qian really wanted to go in and listen together, Manager Wei sat by the door, every time Ning Qian planned to listen, she would use her eyes or gestures to signal Ning Qian not to go in.

At the end of the first day, Ning Qian had already walked through all the places on the fourth floor except for the single office. Before leaving work, she gently knocked on the door of Lei's general office and stood at the door to ask if the company would provide computers for employees. Mr. Lei suddenly realized: "Oh, I just said that I always feel that something is wrong today, it turns out that the computer that I have purchased a long time ago has not been delivered." Computers, of course! Youjia requires that every desk should be equipped with one. ”

Sure enough, the next day, Ning Qian, Ayu, Ah Hui, and intern Richard all had desktops on their desks, and David was a laptop he had brought with him! David's mobile phone also looks very lightweight, and Lei Yue'er is very envious: Why didn't I know that there was such a configuration? He immediately arranged to order the same computer and mobile phone for himself, and thought about it, and felt that it would not affect it badly, so he hurriedly issued a document: managers at and above the department can be equipped with a laptop and a mobile phone - this is what Mr. Fu told him: in foreign companies, everything must have rules, and rules, that is, everything, pay attention to black and white - either send it to everyone through CC MAIL, or directly sign or stamp it on the bulletin board, be bright and fair, and tell the world - don't envy, don't be jealous, If you have the ability to be a department manager, you can also have such luxury equipment!

David, who didn't want to be the commander of the light pole, pressed Lei Yue'er very tightly, so tight that Lei Yue'er had to immediately recruit William, a personnel director with good English, to revolve around David.

Suddenly there were so many new faces that almost half of the office was filled. With so many faces and so many names in pinyin, David really didn't know where to put his tongue to make these sounds. He pointed to Lei Yueer's pinyin name, and was full of sorrow:

"I think I call you Mr. every day. Lei is too rusty, you can teach me, how to read it? Yueer – Mr. Lei himself was also taken aback, and while no one called him Yu'er, hurry up and follow David's request, and let everyone use the English name! Personnel Department Notice: Within three days, the English name will be reported! If you have a way, you can make your own name, and if you can't do it, come to David and get a name.

David was like an old Chinese medicine doctor: he looked up at his face, looked down and prescribed, and so: Ade became Steve, and Ajian became Jerry... Everyone has a new identity in an instant. After all, Ning Qian learned foreign languages, and used her English name in college, and since then she has become Aimee.

After three days of indoor training, Gary began to walk the street with salesmen for practical combat. Youjia has a set of global salesman day visit plan: facing a map of a city, first dividing and then dividing streets; Stipulate which streets in which district each salesperson is responsible for; By walking door-to-door along the road, find out and record the store name, address, contact person, telephone number, etc. of the target customer; After completing this information, a detailed daily visit route map is developed, and regular visits are made according to the map in the future; Let customers get used to people who will definitely see excellent homes at a fixed time; Every salesperson has to fill out a visit planning card every day.

Sounds boring? Do you want to doze off when you look at it?

In Youjia, sales work is so technical! People who don't have a clear mind can't even understand what their boss is asking for. Although the purpose is to sell the goods, but through what way to sell, what standards to achieve when selling, and what maintenance work to keep the same customers continue to purchase from us on a regular basis, these are all methods, and must be operated in accordance with the methods trained by Youjia.

The sales staff of Youjia, under the leadership of Gary, planted red flags on the map, and really had an impulse and sense of mission to conquer the city.

Seeing Gary rushing out of the office with four salespeople every day, while he was so idle, Ning Qian couldn't hold it back, and went to Manager Wei's office to ask if he could assign her a job, such as following Gary and them. Manager Wei said, "Want to work? It's not simple, I'm afraid that people don't work, I'm not afraid that people want to work, as long as you want to work, I make you want to work. Ning Qian had heard that Manager Wei was a soldier, and after listening to her say this, she speculated that Manager Wei must have been a literary soldier before.

Ning Qian thought to herself: I really did work that I didn't want to do, but now that I survived, I want to increase my strength again and see what other work can make me not want to work.

Wei Hong thought that her words were a basketball thrown out, and smashed directly into Ning Qian's chest, to see if she could catch it, but seeing that she was still smiling and standing at the door, she felt that she was throwing a hair, not only did she not hit the other party, but she didn't know where it fell.

Wei Hong herself has not figured out Gary's set of working methods, but she knows that Gary has arranged a line for each salesman to visit customers, and in the past few days, every morning when the salesman enters the company at the designated time, he says that his leg is broken. You can't even walk away, let alone complete the assigned tasks. Then let Ning Qian complete all the routes of the few of them alone, and complete the tasks assigned by Gary! Although Wei Hong didn't figure out what the specific task was, in short, he put the tasks of the four people on Ning Qian.

Ning Qian listened patiently and confirmed with Wei Hong: "Manager Wei, what do you mean: From now on, I can work with Gary and sales, and the goal is to complete all the tasks assigned by Gary, right?" ”

Wei Hong listened to her tone, she was actually cheerful, thinking that this girl really didn't know whether she was alive or dead. Gary has complained to her many times, saying that these people have too poor backgrounds, and compared with the requirements of the excellent family for salespeople, there is a difference of 108,888 miles in all aspects, and there is really no way to be a salesperson, and his patience is about to be exhausted.

Originally, Mr. Fu strongly invited him to officially come over as a sales manager, but now he plans to wait for Mr. Fu to come back, and he will definitely not stay here, and he can't waste his gold medal sales reputation on these people. Wei Hong thought: Even these four people who look much more like salespeople than her and have received so much training haven't touched the door yet, she has to do the work of four people by herself, where does this joy come from?

Wei Hong waved her hand, and Ning Qian actually learned from Hong Kong films, and happily received the order: "Yes, madam!" It just so happened that the four salesmen came back, and when they saw Ning Qian like this, they felt very funny, and they also called Manager Wei Madam.

Ning Qian and the four salesmen sat around the big conference table again. She asked them what Gary's assignment was and how to accomplish it. Originally, Ning Qian thought that they would be the first to express each word, but found that in fact, what each of them could remember and understand was one word at a time, and it was difficult to even form sentences.

Ning Qian remembered her work model when she was in Hong Kong, so she told them her understanding and asked them if it was like this or that, and they kept nodding their heads. Ning Qian asked them as she quickly recorded them in her notebook.

She took the time to sort it out, and then went through the visit log form Gary had given them, from beginning to end. With this in mind, she approached Gary, confirmed his request, and called the four of them together.

"Gary assigns each of us the route, is divided into streets, each of us in their own area of responsibility, to complete the collection of potential customer information in each street, to sell to them, regardless of whether the transaction is completed or not, to hang hanging flags, posters, after the transaction to open manual orders for them, collection, after coming back to the order to Sister Yu and Sister Hui to arrange delivery, pay for the goods to the finance, follow the truck delivery, the goods according to the display standards, the invoice to the customer and other work. This is the first complete process, and then repeated. ”

"The difficulty now is that each of us can't do so much on our own. I suggest: we merge the tasks of four people together and turn them into a common task for all of us, and the five people set off together, but the division of labor and cooperation: responsible for collecting information, responsible for promotion, responsible for hanging flags, posters, and follow-up orders after the transaction. In this way, each of us will quickly become more familiar and faster in one aspect. When we have done one process thoroughly, we will rotate to do the second process, so that after a period of time, each of us will master the whole process. After hearing this, everyone felt that it would definitely be better for five people to go out together than to go out alone, so they immediately agreed.

The five partners are divided into two groups and follow the same route, each taking responsibility for one side of the road. In order not to stress the customer, they divide the labor according to the process, and only one person is on the first time to collect information. If this person is stuck, can't figure it out, the partner who is hiding next to him, and then one or two to communicate with the customer, the customer agrees, and immediately put up posters and hang flags together, and the customer sees two or three people at once, all of them are so enthusiastic, work so quickly, talk so happily, and when the atmosphere becomes more and more harmonious, then you will buy a few boxes and put them here to try.

Originally, when he was alone, he didn't dare to speak, or the customer refused to be a person who would be discouraged, but now there is someone next to him to support him, and his mouth is immediately sweeter, his response is faster, and there are even a few shopkeepers, who are completely arguing with each other who like to listen to Ade and Ah Peng, and decide to buy goods, and before leaving, he also advised: "You two beautiful boys, you must come together when you deliver the goods, and tell me jokes!" ”

Five people, no one dared to say that they were tired, and everyone worked until the shops closed one by one, and then found a food stall to sit down. Ning Qian reported the statistical results: at the end of the day, 50 customers were traded and 600 boxes of S25 products were sold. Before she could celebrate, Ah Ping cried, and everyone was frightened and asked if she was uncomfortable, and she shook her head vigorously.

Ah Ping: What's wrong?