Luo Manqing took the piece of clothing that was to be returned and looked at it, and found that there was a tear in the armpit of the clothes, half a finger long, revealing the cotton inside.

The fabric material on the outside of the clothes is cotton, although it is not waterproof or scratch-resistant, but it is not so fragile, this dress is the latest style, it is not a backlog, there is no reason to accumulate too long The fabric becomes brittle, which is not true. This fabric can't be torn hard, and it can't be easily scratched with a sharp object, but it can be cut with scissors.

This is a cotton jacket, not long after it was put on the shelves, the waist and collar are closed, and it is relatively thick, it is sold for eighty yuan a piece in the store, and young people buy more, and generally the store will take out the quality when it is sold, and this dress will not be so obviously damaged that it cannot be checked.

Obviously, you can see that this is a blade cut, but at this time, the customer insists that it is the store's fault, and the store cannot prove that the clothes are in good condition before leaving the store.

It was quite helpless to encounter such a thing, Luo Manqing agreed to refund the original price and gave her a refund.

But this lady said what Xiaohui told her just now, and asked the store to compensate her for her mental damage.

Luo Manqing asked how much he would lose.

The man said he wanted two hundred.

"I was going to buy new clothes to drink wine and put on a show, but I didn't expect to be ridiculed and make me lose face in front of so many relatives and friends, do you think I'm not angry? This loss must be compensated to me, otherwise I will sit in your store every day and tell everyone how bad the quality of your store is. ”

"Don't worry, you bought this dress three days ago, right? Did you go yesterday though yes to the wine? I see that this dress is white, and others are gossiping, could it be because the color of this dress is not festive enough? ”

The woman craned her neck and said excitedly, "What's wrong? Who says you can't wear white when you drink wine? What do I like to wear? ”

Luo Manqing hurriedly said: "Don't be excited, guests, there is no such rule." But I've been making my own clothes for some time, and I've had a lot of problems with customers, and some of them have told me that it's easy for people to say that the clothes don't match properly, and they've had this kind of problem. Although the clothes are torn, it is not necessarily the reason for others to laugh at them, and we also hope that the guests can find out the real reason and better avoid these things in the future, don't you say? I wonder if I can trouble the guests to wear this dress again? Can I help you see how well this looks? ”

The woman was furious, "You said so much because you don't want to pay, don't you?" Okay, since you don't want to lose, then don't blame me for not leaving here! ”

After she finished speaking, she said to another guest who was looking at the clothes, "Don't buy it here, the clothes here are not good, and they will be torn the first time you wear them." ”

Luo Manqing said to her: "We can refund this dress at the original price, but the loss fee is here, we also need to understand clearly, right?" You also hope that this matter can be resolved satisfactorily, right? ”

The woman didn't want to listen to her, "In a word, two hundred yuan, if you lose it, I'll leave, if you don't pay me, I'll stay here, and you don't want to do business." ”

Huang Hailing said angrily: "I see that you are obviously slandering, what kind of loss fee, I'm afraid that you made it yourself, right?" ”

The woman glared at her, "What is your attitude?" Is this your high attitude towards your guests? When we were asked to buy clothes, it was very good, but now there is a problem, it is more fierce than a wolf dog, everyone come and take a look, see what is the attitude of this store. ”

Luo Manqing asked Xiaohui to call the police, but she really couldn't do business.

The woman was anxious when she saw that Xiaohui really picked up the phone and called the police, so she hurriedly rushed over and held down the phone to prevent her from moving, "What are you doing?" Are you the wicked the first to sue you? ”

Xiaohui was pressed hard by her, and her face was also very ugly, "Sister, you are making such a big noise in our store, so that we can't do business, don't you call the police?" ”

The woman said, "Don't call the police, if you don't make noise, I'll leave as soon as I lose the money." ”

Xiaohui rolled her eyes, "But you're slandering people, we haven't heard of any loss fees, since that's the case, let the police come over and evaluate it, and he will pay as much as he wants." ”

At this time, there were some people outside the store watching the excitement, and the woman rolled her eyes and let go of her hand, "Okay, you report, report immediately, and see if you can do anything to me." ”

Luo Manqing walked over and said to her: "Remember to be mentally prepared for the guest, when the police come to take the clothes for identification, see how the clothes are torn, if it is proved that you broke the clothes, I am afraid that you will not be able to get the money at that time, not to mention, you will lose our money in turn, and you may even be detained." Xiaohui, you fight. ”

"Xiaohui, you go to the branch office here, see if my brother is not there, let him come over if he is there." At this time, there was an old acquaintance in the store, it was Sister Mingli, Gu Minghui's sister.

Xiaoli answered and began to press the button.

The woman pressed her hand again, and finally said, "Count me unlucky, and give me the clothes." ”

Luo Manqing asked Xiaohui to return the money to her and took the receipt back.

The woman walked away with a black face.

After she went out, a passer-by asked her what was the matter, and the woman indignantly told the store about the deception.

Luo Manqing explained to the guests who were still looking at the clothes in the store, the clothes they went out of the store would be shown to the guests before paying, and there was no problem to pay again, and the regular customers also knew this, the customer's clothes were scratched just now, and it is unknown whether it was artificially scratched, but the store was willing to give her a refund of the original price. Unexpectedly, the customer actually offered to compensate for mental losses, this store can not bear it, the store has always been honest, the service is in place, showing the customer as God, but it can not meet the customer any problems, such as the obvious money fraud incident just now.

Gu Mingli also said at this time: "I can see a few points from the woman's dress, she is not like a person who buys clothes at such a price casually, I estimate that she has made a job, first bought the clothes and went back, and then deliberately broke them, and came back to compensate. Manqing, you did the right thing, you can't let such a person succeed, you should call the police, you see that as soon as you said call the police, she was weak-hearted. ”

Luo Manqing agrees with her.

After listening to this, the other guests also said that it would not be affected, and a few others had bought it, so they believed in the quality of the clothes in this store.

After a few guests left, Gu Mingli said to Luo Manqing: "Manqing, although these things are not very strange, after all, everyone who does business may encounter them, but you also have to see if this is a matter made by peers." ”