1. Look at people and do things, treat them differently
For the boss, most of them win the hearts of the people and win the world, so the boss treats his subordinates as the highest level, and the management of people must be people-oriented.
One of the French psychological publications is "The Art of Persuasion" by the psychologist Gouculan. If you want to fully communicate your wishes to the other person, what should you do? That's what psychology is about.
Gukulahn believes that in order to convince someone, the character, character or temperament of the other person is very important.
For example, how do people react when they are angry? Some people are visibly complaining in their speech; Some people clenched their fists, looking like they wanted to solve it by fighting, and their aggressive attitude was fully revealed; Even if some people are dizzy, they still suppress their emotions, force their faces to laugh, and pretend that nothing happened.
Thinking about it from the point of view of knowing the character of the other person is more convincing than anything else. Therefore, we should try to learn how to deal with each other's personality from various perspectives.
First of all, what are the basic personalities and types of people?
There are many types of personality classifications.
First of all, if the other party is moody, it is emotional, and on the contrary, it is not emotional.
Also, see if the other person is an active and mobile type. If it is an action type and it is easy to show feelings, it is an action emotional type, and people who do not act much but are easy to express feelings are non-action emotional types.
Basically, people's personalities can be distinguished into these four basic types.
What kind of person is the other person? Is it a person whose emotions are revealed as soon as he comes into contact with him, and whose characteristics can be seen by anyone? Or is it someone who has just met and is not yet clear and has to be dated for a while before it can show characteristics? The person who immediately manifests itself is positive, and the person who shows signs slightly is negative, and if we divide it into two, there are eight types of people.
Try to look at the various types of psychological manifestations, as well as the methods of reception for people of different personalities.
1. Violent (Positive and emotional)
This is a humanist who can get along with anyone. Burn energy for others, be able to stick to your beliefs, and not follow the crowd. Care for family members, pay attention to school and neighborhood relations. Don't do anything halfway, and stick to it until the end once you intervene. Generally speaking, he is a conservative, and when he sees others in difficulty, he will never sit idly by and help others. He has a strong sense of self-esteem, and he can't get used to seeing his family or people he trusts being blamed, but when he is in a bad mood, he will immediately burst into anger.
When dealing with this type of person, you must first be punctual and trustworthy. Go out early when you have an appointment. When you want to negotiate business with him, even if you can't succeed even once, you will continue to work hard to gain the trust of the other party one day. Visiting him during storms or in the dead of night will increase his trust in the visitor.
This type of person, yearning for fame and status, is less concerned about small interests. I want to be different, and when I can have something different from others, I get excited.
Because he values his fellow villagers and elders, he should be close to this type of person, and it is most effective to introduce them through the people he values. It is also very important to calm down and listen to the chatter of this type of person.
2. Emotional type (negative action emotional type)
This type of person is emotionally volatile and uncertain, and there are also people who can get along well with each other at the first meeting. On the other hand, after meeting once, there are many people who feel disgusting and disgusting. They are good at talking and have a lot of expressions, which makes them feel happy. Once the whim strikes, chatter all day long. For those who are pleasing to the eye, he will not only help him at work, but also help him tide over difficulties, and he is a person who values righteousness.
As of yesterday you feel like you've been doing well, so you think it's going to be fine after that, but you're going to be disappointed. He will get angry about trivial things, and once he is in a bad mood, he will not do anything right.
When talking to this type of person, if the topic is something that he is good at or often touches, he will most likely be disgusted. For example, if he works in a design-related job, he doesn't feel happy if he brings up topics like clothing.
In the human psyche, after work, there is an underlying consciousness of wanting to stay away from work. If you talk to him about something that has nothing to do with work, such as golf or football, the conversation can start to heat up.
The one who knows this situation best is probably the waitress in a bar or nightclub! The experienced waitress never talks about the work of the guests.
Professionals carry a kind of professional pride in their work, and even if they talk to their peers, they do not want to meet insiders. But if he has a great talent outside of work, he wants others to hear him.
When President Dwight D. Eisenhower was playing golf, he never talked about politics.
3. Prudence (positive non-action emotional type)
This type of person basically has a strange personality, is prone to mood changes, and yearns for new and strange things. The concentration is strong but not sustained, hesitation, difficulty in making up the mind, lack of action. But as soon as you show him the product, you can immediately decide whether to buy it or not.
Emotionally, they are interested in exciting, novel, and special things. At the same time, when doing a lot of things, it is easy to get busy.
Strong and volatile feelings hinder spiritual unity and make him prone to panic. And he often becomes a mouthy or acerbic critic. Often complaining, dissatisfied, and sometimes very irritable.
Dealing with this type of person takes a lot of work, and it is not easy to establish a two-way relationship right away.
He doesn't like to talk about his major, and if it's a hobby or a topic outside of his major, it's better. Have the mentality of boasting about knowledge to others. Professional photographers are typical of this. The person who shoots eight centimeters is not so much happy about it as he wants to boast to others.
Among his hobbies, there are many that can not only satisfy himself, but also show to others, and get satisfaction.
The desire to "want to show others" is somewhat different between men and women. If it is a man, usually his hobbies are like "watches", "ties", "cars", "treasures", etc.
If someone wears a special luxury watch, try to say to him, "Wow! Good special watch. "If you see him driving a luxury imported car, don't forget to compliment his car. If the other person is carrying something different from others, you should show that it can be seen at a glance and bring the topic to the other person - this is a shortcut to catch the other person's psychology when you meet for the first time.
4. Romantic (negative non-action affective type)
This type of person has a personality that is easily excited. Because of the introverted personality, they will not easily show their feelings, and it is easy to feel lonely, but they can maintain warm friendships with specific relatives and friends. I don't like change, and I feel kind and cute about memories or old habits. Once you are resentful, you can't forget it for the rest of your life; But if he wills, he is a man who swears allegiance unto death.
Because of this, if you have a friendship with someone, you will rarely be separated again, and you will not be able to accept disappointment or division. If the relationship is broken, the heart will be grieved beyond words. Pay attention to the "deals" of the past, and also pay attention to the exhortation of confidants and elders.
When he is busy, he not only can't cope with it well, but also easily causes him unhappiness. First of all, look at his expression, and when he is angry, he will ignore it when you greet him. If something feels wrong, don't continue to visit them.
Generally speaking, between 2 and 4 p.m. is the most comfortable time to listen to others.
For this type of person, it is easy to get off topic even in a conversation at work, so it is essential to pull the conversation back to the point at any time.
5. Realistic (positive action non-emotional)
This type of person is not easily moved, and it is the type that needs to be considered before reacting. Strong vigilance, when receiving a business card, will carefully compare the business card with others, and be observant. Don't say anything that is not relevant to your work and is useless, and ask the visitor about the purpose of the visitor as soon as you open your mouth.
You can answer "yes" or "no" on the spot. If they think there is money to be made, they will accept the client's terms, and if they think it is not profitable, they will immediately refuse. No matter how hard you try to explain it, it is futile to try to change his mind.
If you think of it, you will immediately implement it, or if you think of a good idea, you will immediately want to try it. He is a self-centered person, and if he can't achieve the desired result in anything, he doesn't like it.
At home, I don't like to sit still all the time, always walking back and forth. I don't have many friends, I don't spend money indiscriminately, and I definitely don't flatter others.
It is better to talk to this kind of person than to get straight to the point. This type of person is full of practical things, and he compares what he has in his mind with what he has in front of him. Words are better to convince him than to use drawings or graphics.
And this type of person makes a clear distinction between work and leisure, and doesn't like to bring work home.
The first five minutes of the meeting are important for such people. If there is no topic that interests or cares about him in these 5 minutes, it will be useless to spend more time in the future.
6. Optimism (negative action non-emotional type)
This type of person doesn't think much about the future and everything goes with the flow. At first glance, he seems to be very indifferent and reluctant to talk to others, but in fact he will most likely consider the other party's situation before making a decision.
I act and speak immediately when I think of something, but sometimes I break my promise later. It did not recognize what was said at that time, and even canceled the agreement between the parties. This is the biggest disadvantage of this type of person. Sometimes I try to do something new, but I give up halfway.
He is essentially an optimistic character, optimistic about the future, and very generous in his words and deeds. It's just that it takes a lot of effort for him to keep his promise. It is easy to make up your mind when you think of it, and you often regret it later.
7. Motivationless (Positive, non-action, non-emotional)
This type of person does not express any intention for the current life, and has no interest in the work itself, which is a kind of evasive character.
Dressed sloppily, he doesn't clean his room, his items are messed around, he looks shabby and messy, and he can be seen from his movements and speech that he is a courageless person.
Throwing everything to others is a nihilist. I often think crankily, and I don't make up my mind to study the content of business. Giving up buying and selling due to lack of courage. When they are given responsibilities, they do not do their jobs as expected, and the payment of money is also delayed.
Interested in things other than work. He often puts the responsibility on his subordinates, and even signs important business agreements.
He is often distrusted by the people around him, and his business is mostly handled by his subordinates. When selling to this type of person, be sure to ask his secretary or assistant first and then get confirmation. Sometimes he is lured to a place where the lights are glittering, and if you cater to him too much, there will be negative consequences.
8. Formalism (passive, non-action, non-emotional)
This type of person often locks himself in an ivory tower and does not easily show his true self. Dealing with everything is very formal, only engaged in general work and communication, refusing to do anything else, and distinguishing between work and leisure very clearly.
The reaction is very cold.,Never say what you're happy about the other person's efforts for you.,Rarely speak.。 It takes a considerable amount of time before getting to know him, and even after a long period of time, he cannot get any closer to him, and he cannot understand the mood or feelings of others, and he feels very dull.
It's a person who doesn't mind much about anything, it doesn't matter if the cigarette butt falls out of the ashtray, and it doesn't matter if the watch is slow.
Working hard and not acting arbitrarily, he is a securityist. He doesn't have the courage to change his course drastically, and he's a conservative.
The way to get in touch with this type of person is to listen to the opinions of your predecessors and peers, and it is important to understand his character.