Chapter 131: The Expectation Effect

Zhang Meng is one of the people He Ning once said that he would set fire. I had the first interview with him, and before he sat down, he immediately said: "Teacher Xu, the conscience of heaven and earth, the last time I said arson, I just said casually, how dare I really set fire." ”

"You know what I'm going to say before I ask?"

"Hey, Boss He told us just now, let's be honest, especially the few of us who said they were going to set fires." He looked tangled in his face, for fear that I wouldn't believe it.

I'm a big grass! This He Ning is a mess at all. I do want to interview these people, but I can't tell them all about my intentions in advance, because then I will have more limited information to accept, because these people can be well prepared to respond to my questions before they are questioned.

Well, now we have to adjust our strategy. Because there was no sense of suddenness of the problem, I could only look for flaws in the facts they described. He Ning's "kindness" caused me a lot of trouble.

Zhang Meng insisted that he did not set the fire, and that complaint was only because of his dissatisfaction with the welfare of the supermarket, and the other two people who had the same opinion as him were the other two, who said that they would set fire to the supermarket, and insisted on complaining a little, mainly for the welfare treatment.

I asked the drama friends to bring me the salary list of these three people, and I immediately imported these salary data, using SPSS software for linear analysis, and after a few minutes, after comparing the welfare benefits of other people, I was convinced that there was no fundamental difference between the treatment of the three people and ordinary people, that is, their complaints about the treatment were within the controllable range. That is to say, unless they have extreme tendencies, it is indeed impossible to have a tendency to retaliate for arson because of welfare benefits!

"I'm tentative of believing that you didn't set this fire, so let me ask you, from your point of view, who do you think is the most likely arsonist?"

Zhang Meng grinned, frowned and thought about it: "I really don't know who it is, if I really want to say it, I really think it's a ghost fire, because this thing is too evil." You say, we checked so strictly, there was still a fire, and there were no deaths, but it made people panic in the supermarket, how can it make sense. ”

"Ghost fire? If it's really a ghost fire, it would be more appropriate to invite a Taoist priest, and you obviously have invited a Taoist priest, but you still haven't figured it out. Okay, I'll change the question, if the arsonist must be someone in your supermarket, who do you think it would be? ”

"Well, Mr. Xu, why do you ask that? You don't think it's really one of us. Zhang Meng hurriedly waved his hand and said, "Impossible, there are so many people in the supermarket, although there are some complaints about the supermarket, but no one will smash their own jobs, after all, Huaxing Supermarket is the local supermarket leader, and the benefits are not bad." ”

"What if a competitor asks someone to do it. You should note that after the four fires, the traffic of the Huaxing Supermarket People's Pedestrian Street store has dropped significantly, and this situation in such a bustling business district is the most desirable thing for competitors to see. ”

"I'll go, you mean, play Infernal Affairs." Zhang Meng was interested, and suddenly thought about it seriously, "What you say, there is some truth, our supermarket's profits have been damaged, and it must have benefited from other places, is there really someone who has been bought by other supermarkets." Who could that be。。。。。。。 Yes.... When I think about it, I really think there is a person who is extremely suspicious. Li Tong. ”

Li Tong! According to Zhang Meng's description, this person has always been relatively high-spirited, and always complains that his talent has not been fully displayed, and he himself has said that there are several other companies and supermarkets that are ready to poach him.

In fact, unlike some other small supermarkets, the market analysts of this kind of large supermarkets are not only as simple as recording price codes and then making timely price adjustments and summaries, but also include data analysis and suggestions for the appropriateness of supermarket operations according to market sales conditions.

Therefore, this work is easy to say, and difficult to say. Li Tong feels that his work is very important, and at the same time, the analysis report he gives every time is very detailed, and he hopes that he will be more reused. It's just that Huaxing Supermarket's positioning as a market analyst has not changed, so Li Tong's status has not improved much.

Naturally, it was impossible for me to completely adopt Zhang Meng's statement, and I then threw this question to several other people, and their answers were different, but Li Tong's name was mentioned more intensively.

They all repeatedly emphasized that Li Tong was the most likely to change jobs, and that he was an employee who often voiced his dissatisfaction with the current company.

"So, you're going to question Li Tong now?" Zhang Meng asked rhetorically.

"Need to explain to you?" I smiled and looked at Zhang Meng again. Because I found this guy a little interesting, from the beginning of the correction that came in, to now completely let go, nothing to say, and even broke the news of a lot of small privacy in the security department. For example, the security team is all young adults, but there are many single dogs. In addition to Wu Ancai, who fell from the building, in fact, many people have some little secrets, buying adult products through the Internet, and there are not a few people who have *** records, and even broke the news about He Ning.

"In fact, Wu Ancai is not the only one who buys things at the lollipop secret toy store, he has nothing to do when he is on duty every night, and the guys in the security team are a little restless. So when it comes to the ghost fire incident, our security team is the most panicked, after all, Wu An died because of that kind of thing. If we can't keep it, we will encounter this thing in the future, and we will all be a little psychologically burdened. ”

I was happy to say this, Zhang Meng was quite funny. However, this is also true, because during physiological reactions, if you are exposed to excessive negative stimuli, it will indeed have a certain impact on the future. In psychological behavior modification, aversion therapy uses a sense of aversion to change some habits. Theoretically speaking, Wu Ancai fell to his death because of that kind of thing, which can be regarded as a psychological disgust stimulus, so the physiological reaction of these people in the security team will indeed have some negative effects.

"Okay, Zhang Meng, I'll leave a phone call for you, if you think of something, call me as soon as possible. If you can help me find out the real culprit of the arson, I'm sure your supermarket will praise you. And, I'm sure you'll be able to get it right. ”

"Okay, I'll definitely do my best to help you, and if I have any news, I'll call you as soon as possible." Zhang Meng took my note excitedly, with a completely affirmative expression.

In a large company, where is the department that can best control the gossip? The answer must be security or human resources. Because these two departments are the places where the characteristics of each person need to be contacted and remembered, and at the same time, these two departments are also the places where all kinds of gossip will eventually be summarized.

I can be sure that Zhang Meng is definitely not an arsonist, because during the whole conversation with him, he was completely immersed in the atmosphere in which he wanted to speak, his expression was active thinking, and he tried to respond to my every question, this is not a disguise, so he must not hide it in his heart.

I decided to use such a person to help me find out the news, because I believe that this kind of person is someone who needs to be recognized by the outside world. Once the outside world recognizes his abilities and expects him to be able to do things, he will definitely get a kind of satisfaction and will do his best to show everything he has, although most of this kind of person has limited abilities.

There is a well-known term in psychology called the Pygmalion effect, also known as the "KPMG effect" or "expectation effect", which implies that in essence, people's emotions and concepts are subconsciously influenced by others to varying degrees. People unconsciously accept influences and cues from people they like, admire, trust, and adore.

Praise, trust, and anticipation have an energy that changes one's behavior, thereby increasing one's self-worth, becoming self-confident, self-esteem, gaining a positive motivation, and trying to meet the expectations of the other person in order to avoid disappointment, thus maintaining the continuity of this social support.

In incentive management, induce others to exert their own initiative, enthusiasm and creativity. If a person's own ability is not very good, but after being motivated, he can maximize his ability, and it will become a line.

Zhang Meng is such a person, and after talking to him, I even believe that if I can find out the real culprit in the end, then he will definitely provide me with an extremely critical information point.

After finishing the conversation with the staff, He Ning asked me if I wanted to talk to Li Tong immediately, and I refused. Because before the drama Yousen did not provide me with the performance report and the performance data of several other supermarkets, I did not plan to make an appointment with Li Tong.

"But there's one thing I'd like to ask Director He."

"Just ask if there's anything."

"Okay, then I'll talk about it." I smiled evilly, "Zhang Meng said to me just now, most of you in the security team have the habit of browsing bad websites, and buying adult products, and even ***, so I want to know, in addition to the people in your security team, do you know that other people in the supermarket have this kind of habit?" ”

"Zhang Meng, this little rabbit cub even said this kind of thing,, this guy doesn't have a good mouth." He Ning was angry and funny, "But there's nothing to hide here, they're all big men, who doesn't have any needs." I know about the security team, but if you ask the rest of the supermarket, I don't really know much, after all, this is also personal privacy, even if I buy some adult products, or where I go after work, I can't follow them all. But what does this have to do with the arson, you ask? ”

Of course, the relationship is big, I have analyzed the previous case, arsonists and rapists are similar in psychological and behavioral motivations, and many sexually impulsive people also have the desire to set fire, so I hope to find clues from their personal behavior.

He Ning said that it was easy for him to investigate this matter, after all, he was thick-skinned and had a big face. In that case, I will also ask him to help me find out about this matter.

He agreed: "Well, as long as you figure things out, you can let me check anything." Teacher Xu, you see that you have been busy all afternoon, and you haven't eaten, let's go, I will invite you to eat something, and by the way, I will take you to wash your feet and relax. ”

"Well, I see your smile, it's a little weird. Whether the foot washing is formal or informal, you make it clear first! ”